Hospital visitors don’t need a Vaccine Pass, but do need to scan in, and wear a surgical/medical paper mask. Fabric face coverings are no longer acceptable. See our COVID-19 pages for visiting guidelines, COVID-19 tests and care in the community advice. See for info about vaccinations.

We are at RED according to the NZ COVID-19 Protection Framework

Last updated:
23 January 2022

The following visitor restrictions are in place for all Canterbury DHB hospitals and health facilities:

  1. All visitors need to scan in using the COVID-19 Tracer App or sign in on arrival and provide their contact details
  2. If you’re using the COVID-19 Tracer App, please ensure Bluetooth tracing is turned on
  3. All visitors must wear a surgical/medical mask. Fabric face coverings are no longer acceptable
  4. All visitors are expected to practice safe physical distancing. You should remain two metres away from people you don’t know
  5. Everyone, including visitors should practise good hand hygiene
  6. Visitors who are unwell should not be entering our facilities.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information:

Canterbury DHB makes changes to visiting hours

Wednesday 22 September 2021Media release3 minutes to read


THIS IS AN ARCHIVED PAGE. The advice and information contained in this page may not be current and it should only be used for historical reference purposes.
Information for visitors and patients at COVID-19 alert level 4

Updated information for visitors and patients at COVID-19 Delta Alert Level 2

Christchurch Hospital is changing its visiting hours effective from tomorrow, Thursday 23 September.

Members of the public can currently visit between 3pm and 8pm.

From tomorrow visiting hours will revert to having public visiting from 11am – 1pm, then again from 3pm to 8pm seven days a week.

This will allow whānau and friends more options when it comes to visiting loved ones in hospital.

For our staff it will mean visiting is spread over a longer time period, seven hours, instead of the current five.

Christchurch Hospital Director of Nursing, Lynne Johnson says that the hope is that this will result in calmer wards and waiting areas.

“We know that having visitors can provide a highlight in someone’s day, but it can also be draining for our sick patients, so please be mindful of that when planning your visit.

“And please, stick to the one visitor at a time rule. We need space around each patient’s bed to practice safe physical distancing when providing care for our patients.

“Under Delta Alert Level 2 we are still only allowing one visitor at a time, but we are providing the public with more flexibility to choose a time that suits them, and this change will mean our patients can have a couple of hours ‘quiet time’ between 1pm and 3pm each day,” Lynne Johnson said.

All of the current rules still apply in terms of all visitors having to scan or sign in when they enter the building. Keeping a record of who enters our facilities is mandatory – it’s not an optional extra. We need this information for potential contact tracing in the future.

A quick recap of ‘the rules’:

  • People shouldn’t come visiting our hospitals when they are sick.
  • And all visitors need to wear a mask or face-covering – please bring your own.
  • All visitors should practise good hand hygiene by using the hand gel provided when you enter and leave our facilities.
  • All visitors are expected to practice safe physical distancing. You should remain two metres away from people you don’t know.
  • One visitor at a time to visit a patient.
  • For child patients, parents/caregivers can visit at any time, and both parents/caregivers can visit at the same time.
  • Exceptions: Charge Nurse Managers can assess requests on a case by case basis. For example, exceptions will be considered on compassionate grounds including for end of life care.
  • There are also some exceptions for people with disabilities. These are set out on our website



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Page last updated: 1 November 2021

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