VISITING HOSPITAL

All hospital visitors are encouraged to wear a medical face mask. Expand this message for information about visiting hospital. 

Last updated:
31 October 2024

Some visitor restrictions for all Health New Zealand | Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and we encourage all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and visitors safe.

To keep everybody safe:

  • Visitors or support people are advised to not visit our facilities if they are unwell. We advise that you do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are encouraged to be worn at all sites. Masks will be provided if you don’t have one.
  • Please practice hand hygiene with provided alcohol-based hand rub/gel

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear a surgical mask as a minimum – please use surgical masks provided.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours.

All visitors are encouraged to wear a medical face mask.

Parents/caregivers can be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where visitor restrictions might apply.

Patients and visitors can also read the additional COVID-19 related visiting guidelines .

Community support & advocacy

Community support & advocacy

Looking after yourself isn’t something you need to do alone – there are several organisations who can support you and advocate on your behalf.

  • Christchurch Resettlement Service – CRS exists to support people from refugee and migrant backgrounds living in Christchurch to settle successfully in New Zealand by providing a range of professional services that build on strengths to promote wellbeing and resilience. (they have a PDF resource with contacts)
  • Purapura Whetu – a Māori Health and social service provider. Their Muslim Wellbeing Team offer a whānau centred approach to community support work for people of all ages
  • Victim Support – provides people affected by the Christchurch mosque attacks with access to professional counselling, funded by Victim Support.
  • The Canterbury Refugee Centre advocates on behalf of the refugee communities resettled in the Canterbury area.
  • Supporting Families in Mental Illness runs support groups that offer a safe place for you to meet others who are on the same journey. It offers free, caring, professional, and confidential services in Christchurch and Canterbury (from Kaikoura to the Rangitata River).
  • Mental Health Foundation has a directory for Canterbury support groups, including bereaved parents and mothers navigating parenthood or suffering from anxiety disorders.
  • Human Rights Commission – offers a free, informal enquiries and complaints service to deal with unlawful discrimination and racial and sexual harassment issues. If you think you have faced unlawful discrimination, you can make a complaint to the Human Rights Commission.
  • Office of Ethnic Communities wants to ensure ethnic communities are strong and connected. They provide information, advice and services to, and for, ethnic communities in New Zealand and administer funds to support community development and social cohesion.

Page last updated: 17 August 2022

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