COVID-19 (Coronavirus)

Information about changes at Canterbury DHB hospitals and health centres can be found at


No visitors are allowed, except under exceptional circumstancesFurther details...

Last updated:
27 March 2020

  • No visitors are allowed, except under exceptional circumstances. The exceptions to the no visitor policy include:
    • A nominated person supporting a terminally ill patient through their end of life care
    • A parent/guardian who is supporting a child
    • The chosen support person of a woman who is giving birth. This does not apply to the woman’s postnatal stay however, and no visitors will be permitted during this stage of the woman’s care
  • The decision about whether exceptional circumstances apply outside of these exemptions is at the discretion of the Charge Nurse/Midwife Manager or another lead clinician.
  • Children under the age of 16 are not allowed to visit at any time.
  • All visitors will be assessed at the entry to ensure they meet the exception criteria and will be required to register their details.
  • Visitors who are unwell will not be allowed entry.

These restrictions apply to all wards and services at all times, including the Emergency Department and Intensive Care Unit.

Get help paying for residential care: Here’s how

People who require long-term supported accommodation due to an illness or a disability may be entitled to a subsidy.

The Ministry of Health has information on the Residential Care Subsidy, the Residential Support Subsidy, or the Top-Up Subsidy.

Residential Care Subsidy

This is available for people whose disabilities are age-related. It helps pay for long-term age-related care. People who are not financially eligible for the subsidy may be able to get a Residential Care Loan.

Top-Up Subsidy

If a person in age-related care has been declined or chooses not to apply for the Residential Care Subsidy, they will have to pay either the cost of contracted care services or the maximum contribution set by the facility’s territorial local authority. The Top-Up Subsidy will pay the more expensive of the two.

Residential Support Subsidy

This subsidy is for people with disabilities that are not age-related to help pay for support care.

Page last updated: 27 November 2018

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