Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment.
Please show your mask exemption card and appointment letter to staff at the entrance.
*Treatment includes coming into the Emergency Department, outpatient appointments, surgery or a procedure.
Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.
There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.
Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.
All visitors must wear a medical mask.
Parents/caregivers are able to be with their child in hospital and visitors other than a parent or caregiver are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.
See the message at the top of the page, which is one way you can stay in touch during these exceptional circumstances.
Visitors are welcome at our Tuarangi facility in Ashburton and our Aged Care residents within Kaikoura Health, subject to the space available. All visitors must wear a medical mask.
Visiting hours for services in Christchurch Women's Hospital are as follows:
Visiting hours for our Community Maternity Units can be found here
All visitors who are able to, must wear a medical mask for the duration of their visit. However, we appreciate that some siblings may be too young to wear a mask.
To minimise risk, masked adults may visit, subject to the space available but siblings are the only child visitors allowed.
Women in labour in the Christchurch Women’s Hospital birthing suite, on the Maternity Ward there and at our Community Maternity Units can have the usual support people, subject to space, for the duration of their stay in our facilities.
Parents/caregivers can be with their baby in the Neonatal Intensive Care Unit (NICU).
Antenatal classes will resume, but medical masks must be worn where they are being held on health facility premises.
People can have one or two support people to accompany them. We understand that in addition to this, people may need to bring young children to an appointment – please encourage them to wear a mask if they are old enough to do so.
Where a person with a disability needs a support person to access health services, for example, a sign language interpreter, support person because they have a learning disability, or someone to assist with mobility – that support person is in addition to permitted visitor/s.
Café opening hours are back to normal and they are open to both staff and public as follows. We encourage people to wear masks in our cafés when food and beverages are not being consumed:
|Great Escape Café||Mon-Fri: 7am to 7:30pm
Sat-Sun: 9am to 7:30pm
|Willow Lane, Waipapa||Daily: 8am to 8pm|
|Kanuka, Outpatients||Mon-Fri: 7am to 3:30pm|
|PeaBerry, Waipapa||Mon-Fri: 7am to 3:30pm|
|Parkside Café||Mon-Fri: 7:30am to 3pm|
|Christchurch Women's Hospital Café||Mon-Fri: 7:30am to 3pm|
|Ashburton Hospital Café||Mon-Fri: 8am to 3:30pm|
|Burwood Travis Courtyard Café||Daily: 8am to 4pm|
|Hillmorton Hospital Avon Café||Mon-Fri: 8am to 3pm|
Page last updated: 16 September 2022
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