VISITING HOSPITAL

All hospital visitors are encouraged to wear a medical face mask. Expand this message for information about visiting hospital. 

Last updated:
31 October 2024

Some visitor restrictions for all Health New Zealand | Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and we encourage all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and visitors safe.

To keep everybody safe:

  • Visitors or support people are advised to not visit our facilities if they are unwell. We advise that you do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are encouraged to be worn at all sites. Masks will be provided if you don’t have one.
  • Please practice hand hygiene with provided alcohol-based hand rub/gel

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear a surgical mask as a minimum – please use surgical masks provided.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours.

All visitors are encouraged to wear a medical face mask.

Parents/caregivers can be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where visitor restrictions might apply.

Patients and visitors can also read the additional COVID-19 related visiting guidelines .

Renewing prescriptions

To renew a prescription, you usually need an appointment at your health clinic to review your health and check how your medicines are working for you.

Prescriptions for ongoing medicines usually cover 90 days of therapy.

Make an appointment to renew your prescription at least a week or two before you have taken all your medicines. You can ask your pharmacist for reminders and other services to help you manage your prescriptions and medicines.

Your usual healthcare team are the best people to help manage your health, even when you have had surgery or seen a specialist. Ask your GP, pharmacist or practice nurse if you have any concerns or questions about your medicines or ongoing health.

Can I renew prescriptions without an appointment?

Your doctor, prescribing nurse or prescribing pharmacist may sometimes agree to renew your regular prescription without an appointment. Call your GP team to ask if this is possible for you – it is up to the health professional to make this decision, and they will explain their reasons to you.

Most practices charge for this service.

Read more about pharmacists and managing medicines on Healthinfo.

Page last updated: 12 December 2018

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