VISITING HOSPITAL

All hospital visitors are encouraged to wear a medical face mask. Expand this message for information about visiting hospital. 

Last updated:
31 October 2024

Some visitor restrictions for all Health New Zealand | Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and we encourage all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and visitors safe.

To keep everybody safe:

  • Visitors or support people are advised to not visit our facilities if they are unwell. We advise that you do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are encouraged to be worn at all sites. Masks will be provided if you don’t have one.
  • Please practice hand hygiene with provided alcohol-based hand rub/gel

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear a surgical mask as a minimum – please use surgical masks provided.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours.

All visitors are encouraged to wear a medical face mask.

Parents/caregivers can be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where visitor restrictions might apply.

Patients and visitors can also read the additional COVID-19 related visiting guidelines .

Harm caused by Oncology wait times

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Official information request details

  1. Have any people been harmed as a result of oncology and / or radiation wait times? If so, how many?
  2. Are there any reports that indicate and / or detail harm to patients as a result of oncology service wait times or radiation wait times? Can you supply those report(s)?
  3. Have any reports been provided indicating patients are being compromised by wait times to access first treatment of first specialist appointment? Can you supply those reports?
  4. Have any of your staff raised concerns about the adverse effects on patients due to waiting times?

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Page last updated: 30 July 2019

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  • Please note: Information submitted from this form is only used for the purpose of improving this website, the form is not regularly monitored. For all enquiries and feedback (including complaints, suggestions and compliments) about Te Whatu Ora - Waitaha Canterbury health services, please use the Enquiries and Feedback Form We cannot respond to requests for medical advice, please contact your family doctor, specialist medical professional, or call healthline on 0800 611 116.

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