ORANGE

Hospital visiting guidelines updated 20 July 2022: Hospital visitors must wear a surgical/medical paper mask. Fabric face coverings are no longer acceptable. See our COVID-19 pages for detailed information about hospital visiting guidelines, COVID-19 tests and care in the community advice. See www.vaccinatecanterburywestcoast.nz for information about vaccinations.

We are at ORANGE according to the NZ COVID-19 Protection Framework

Last updated:
20 July 2022

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Wednesday 20 July 2022

With the recent resurgence in cases in Canterbury, largely due to the Omicron BA.5 subvariant we are seeing an increase in demand right across the health system. Presentations to our Christchurch ED and Ashburton’s AAU are higher than ever and admission rates are high, which means we have a shortage of resourced beds.

Recently, we have seen too many unwell people coming to visit someone in hospital and too many that cannot or will not wear a medical mask. This increases the risk to vulnerable people in hospital. For these reasons we need to everything we can to minimise these risks.

We have therefore tightened visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • One visitor per patient in the hospital at any given time, except where stated otherwise in the ‘exceptions’ section below.
  • No visitors under 16 to any part of our facilities.
  • No visitors to COVID +ve patients other than in exceptional circumstances.
  • No eating or drinking at the bedside or anywhere other than cafes or areas designated for eating/drinking, as taking your mask off puts patients at risk.
  • Visitors or support people must not visit our facilities if they are unwell with cold or flu-like symptoms (even if they have tested negative) or have had a recent tummy bug.
  • Do not visit if you are COVID +ve or a household contact of someone who has tested positive
  • Surgical/medical masks must be worn at all times at all sites and will be provided if people don’t have them. Mask exemptions do not apply in our facilities – people who cannot tolerate a mask cannot visit at this time.
  • Hand sanitiser stations are visible and must be used.

By sticking to the rules above, you help keep our patients, staff, other visitors and yourself safe. We thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Exceptions to the ‘one visitor’ policy

  • Exceptions can apply in some circumstances where trusted whānau members provide assistance, reassurance and other support for therapeutic care or on compassionate grounds – please talk to the ward’s Charge Nurse to discuss this before you come to hospital to visit. For whānau with an essential support role as a Partner in Care – again, please check with the ward’s Charge Nurse before you come to hospital to visit.
  • People attending Christchurch ED or Ashburton AAU can have one support person with them.
  • Women in labour and in the birthing suite can have two named support people + their community LMC/midwife if they have one – for the duration of the birth only. All other women on the Maternity Ward are allowed one support person for the duration of their stay in our facilities at Christchurch Women’s Hospital and other maternity units. Only one support person can be with each woman in the maternity ward, and one support person for maternity clinic appointments. No under 16s are allowed to visit or attend appointments.
  • Parents/caregivers can be with their baby in NICU.
  • Parents/caregivers are able to be with their child in hospital (Except Children’s Haematology and Oncology Day patients where only one parent or caregiver is permitted).
  • People requiring support when attending an appointment can have one support person. Please let the relevant service know if you need this so they are able to accommodate your request.

Visiting patients with COVID-19

  • To avoid them becoming infected with COVID-19 and passing it one, visitors to COVID-19 positive patients will not be allowed except in extenuating circumstances – by prior agreement with the Charge Nurse Manager only, and wearing an N95 mask.
  • Other methods of communication will be facilitated e.g. phone, facetime, zoom etc.

You must NOT visit the hospital if you

  • are a household contact of a COVID-19 positive case
  • are COVID-19 positive
  • Have a cold or flu/COVID-19-like symptoms (even if you are testing negative for COVID-19)

Exceptions for people with disabilities

An exception will be made for people with disabilities who are in hospital or have to attend an outpatient appointment – where they need a support person to access health services. For example, a sign language interpreter, support person for someone with a learning disability, or someone to assist with mobility. The support person is in addition to the one permitted visitor.

Everyone visiting our facilities must wear a mask, no exceptions

While we appreciate that some people have legitimate reasons for being exempt from wearing a mask and may even have an official card to confirm this, people who cannot or will not wear a mask cannot visit someone in hospital or attend hospital, other than to access healthcare treatment*. This is another measure to minimise the risk to vulnerable patients.

*healthcare treatment includes: Emergency Department care, outpatient appointments, surgery or a procedure. 

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Waiting times

46 documents.

Autism Spectrum Disorder

Autism Spectrum Disorder: Number of assessments, diagnoses, waitlist

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Effects of industrial actions May 2022

  1. How many appointments and surgeries were deferred as a result of the 24-hour strike on Monday May16?
  2. How many appointments and procedures were deferred or cancelled as a result of the 'work to rule' action on May 9-20?
  3. Of the affected procedures/surgeries - what kinds of surgeries - and did this include any cancer surgeries? If so, how many?

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Wait times for Cancer treatment and surgery

Times patients wait to see a specialist, to have surgery or to start their cancer treatment.

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Cancer misdiagnosis and delayed diagnosis

  • How many people had a cancer misdiagnosis in 2017, 2018, 2019, 2020 and 2021?
  • How many people had a delayed diagnosis of cancer in 2017, 2018, 2019, 2020 and 2021?

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Skin cancer referrals waiting list

The current size of the waiting list for all skin cancer referrals to your DHB as follows:

  • Initial consultation appointment for suspected or confirmed BCC, SCC and melanoma.
  • Surgical appointment for melanoma excision.
  • Surgical appointment for BCC or SCC excision I would also like to know to what extent, if any, your DHB funds GPs or private providers to carry out any SCC, BCC or melanoma excisions on an annual basis (e.g. for 2021).

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Radiation treatment wait times

As of Feb 14 2022 how many people have been waiting longer than clinically recommended for radiation treatment?

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Cervical screening backlog due to COVID-19

Cervical screening: Backlog of women who still need to be screened since first lockdown (COVID) in particular Maori and Pacific women.

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Medical Oncology and Radiation Oncology referral wait times, staffing and capacity

30/11/2021 REVISED REQUEST: MEDICAL ONCOLOGY and Radiation Oncology -  ONLY Oncology Dept:

  • How many people who have been referred for a first specialist appointment for suspected cancer are waiting over the clinically recommended time frame?
  • What is the CDHB's maximum wait time target for cancer referrals?
  • How many people with diagnosed cancer are waiting to get a specialist appointment for treatment?
  • What is the CDHB doing to address  this?
  • What requests has the CDHB received from staff in the oncology department for additional staff to be recruited?
  • How was this responded to?

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Declined gastro-intestinal department referrals

The percentage of patients that have been declined referrals from multiple internal and external requests for gastro-intestinal department (Multiple being more than 3 separate GP/Doctor referrals) 3/12/2021 time frame 1/1/2010-1/11/2021.

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Orthopaedic surgery and related questions

17 questions: Orthopaedic surgery wait list, pain management, number of surgeons, support services for patients with spinal injury, prescription drug addiction, pain clinic. Suicides while waiting for surgery.

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Gallbladder treatment wait times

After referral from a GP and acceptance for an appointment, what is the current wait time for a first specialist appointment for patients with gallbladder issues? After the first specialist appointment is completed and surgery approved for gallbladder removal, what is the current wait time for the surgery to be completed? What steps is the CDHB undertaking to ensure that patients are seen (first specialist appointment) within four months of referral?

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Endometriosis

Endometriosis / Back pain / Orthopaedic wait times

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Cardiac hospital admissions 2015 to 2021

This is a request for cardiac ward admission numbers to Canterbury hospitals for research purposes.

  • Could you please provide numbers of patients admitted to all cardiac wards under your jurisdiction, by month and hospital, from September 2015 to September 2021?

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COVID lockdowns effect on health services

Elective procedures, imaging (MRI, CT scans) and mental health appointments delayed under lockdown levels 3 and 4.

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Impact of Covid-19 lockdowns on cervical cancer treatment

The impact of Covid-19 lockdowns and restrictions on cervical cancer screenings and treatments.

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Hysterectomies over past 5 years, accepted and declined

Last five years, number of young women under 25 / hysterectomy. How many accepted and how many declined. Criteria for women under 25 to be eligible for hysterectomy.

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Referrals by GP’s for joint replacement surgery

  • Referrals by GP for Joint replacement 2017 and 2020 calendar years etc.
  • Criteria for Joint surgery.
  • Semi urgent referrals from GP to Ears, nose and Throat how many seen by a specialist?

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Waiting list for psychiatric services (March 2021)

Can you please provide the number of people on the waiting list for psychiatric services, including eating disorder services, by DHB, as at 20 March 2021?

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Specialist Mental Health Services: January-April 2021

Information about Specialist Mental Health Services provided during January to April 2021.

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Monitoring and quality of Cardiac services

  • Was the CDHB not monitoring the quality of cardiac services for 2017, 2018, 2019?
    • If they did, can I have the quality reports. /Echo (which is currently the most definitive low cost screening procedure) wait times are not monitored by the CDHB for the last 3 years and no one is looking for correlation between Echo wait times and hospitalisation/death incidents?
  • Again, more formally: Was the CDHB not monitoring the quality of cardiac diagnostic services and the correlation to hospitalisation/death for 2017, 2018, 2019?
    • If they did, can I have the quality reports.
  • Does the CDHB produce quality reports to measure how many people were admitted to ED for heart condition while waiting for a diagnostic/procedure?

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Joint replacement surgery wait list

  • In the past 12 months, what proportion of your DHB patients that were referred to a waiting list by a surgeon, for a joint replacement, were accepted onto the list and got surgery?
  • in 2017 what proportion of your DHB patients that were referred to a waiting list by a surgeon, for a joint replacement, were accepted onto the list and got surgery?
  • Is the DHB able to comment on whether there are enough GPs in the region?

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Cardiac procedures and wait times

For each cardiac procedure (stent, ECG, Echo, open heart surgery etc), for the years 2018 and 2019 by year, the following information:

  1. Number of procedures done and average wait time for the procedure PERFORMED during the year (not escalated)
  2. Number and average wait time for the procedure PERFORMED during the year (that was escalated)
  3. Number of people that died waiting for a procedure scheduled to be performed during the year (escalated and not escalated separately)
  4. Number of people that required emergency (ED) treatment while waiting for a procedure scheduled to be performed during the year (escalated and not escalated separately)

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Breast reduction surgery

For each of the last four years:

  • How many applications have been made to the CDHB for breast reduction surgery?
  • Of those, how many applications are accepted for first-round referrals?
  • How many surgeries have been undertaken in each of those years?
  • The average wait time for each patient between first application for breast reduction surgery and completion of surgery?
  • The average number of applications a patient is required to undertake before their case progresses past first round referrals?
  • How many patients are currently waitlisted for breast reduction surgery?
  • The average cost to the CDHB for a typical double breast reduction surgery?

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Surgery thresholds

Surgery threshold for: Endometriosis laparoscopic surgery, Knee replacement, hip replacement and whether any surgery thresholds have changed in the last five years at your DHB?

Can this include what the threshold change was and for what surgery.

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Waiting list for surgeries

CDHB - Waiting list GP referrals and waiting list for surgery for the following:

  • Knee Replacement
  • Hip Replacement
  • Hysterectomy
  • Bariatric Surgery
  • Breast Reconstruction

Could you please provide the length of time for patients on the waiting list who was referred in the Canterbury region for the following:

  • CT/MRI/PET Scans
  • Colonoscopy

Could you please provide the average wait time for patients being treated with the following cancers:

  • Lung
  • Bowel
  • Prostate
  • Breast
  • Cervical
  • Skin 

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Medical Radiation Oncology referrals wait times

Total number of patients referred to and seen by Medical Oncology and Radiation Oncology specialities within specified time.

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MRI/CT Scans Waitlist (February 2015)

As at February 2015 could you please supply the waiting list time if someone wanted to have a MRI/CT scan. (That is, if someone was referred for a scan how long was the wait time before they were seen?)

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Referral pathways for DHBs

A copy of each referral pathway for each DHB region in New Zealand.

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Hysterectomy waitlist

Public waitlist for a hysterectomy from first referral from Gynaecological specialist to first hosp appointment in last 12 months.

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Waitlist for for people accessing counselling

Current waitlist for people accessing counselling through a DHB funded primary health care or community provider i.e. Brief Intervention Counselling. Broken down into men, women, age.

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Guidelines to establish clinical threshold elective surgery

Guidelines information used to establish the clinical threshold for each of the five elective surgeries. Knee, hip, hernia, colonoscopy and laparoscopic cholecystectomy.

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Breast cancer, radiation therapy, and mepitel film

The number of women who received radiation therapy for the most recent full year. Number of women provided with fully funded Mepitel film. Number of women who were not recommended Mepitel film and who were given information about how to purchase from supplier.

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Current wait time regarding prostate cancer treatment

Current waiting time for: Referral from a GP for a prostate cancer initial consultation; for a follow up appointment for a prostate biopsy; for a post biopsy appointment to discuss results and treatment options and for a radical prostatectomy following the post biopsy appointment for persons with a confirmed prostate cancer diagnosis?

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Wait times for elective procedures

Wait times for five common elective procedures: Knee replacement, Hip replacement, Hernia surgery, colonoscopy, Laparoscopic cholecystectomy for past five years.

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Harm caused by Oncology wait times

Have people been harmed as a result of oncology and or radiation wait times over past six months

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Prostate cancer wait times

Prostate Cancer: Current wait times: following referral from GP. Follow up appointment for prostate biopsy. Post biopsy appointment to discuss results. Radical prostatectomy following post biopsy appointment.

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Wait time for patients referred with suspicion of cancer.

Average wait time for patients referred with high suspicion of cancer.

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Showing 1-40 of 46 results, page 1 of 2.

Page last updated: 11 August 2022

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