ORANGE

Hospital visiting guidelines updated 20 July 2022: Hospital visitors must wear a surgical/medical paper mask. Fabric face coverings are no longer acceptable. See our COVID-19 pages for detailed information about hospital visiting guidelines, COVID-19 tests and care in the community advice. See www.vaccinatecanterburywestcoast.nz for information about vaccinations.

We are at ORANGE according to the NZ COVID-19 Protection Framework

Last updated:
20 July 2022

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Wednesday 20 July 2022

With the recent resurgence in cases in Canterbury, largely due to the Omicron BA.5 subvariant we are seeing an increase in demand right across the health system. Presentations to our Christchurch ED and Ashburton’s AAU are higher than ever and admission rates are high, which means we have a shortage of resourced beds.

Recently, we have seen too many unwell people coming to visit someone in hospital and too many that cannot or will not wear a medical mask. This increases the risk to vulnerable people in hospital. For these reasons we need to everything we can to minimise these risks.

We have therefore tightened visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • One visitor per patient in the hospital at any given time, except where stated otherwise in the ‘exceptions’ section below.
  • No visitors under 16 to any part of our facilities.
  • No visitors to COVID +ve patients other than in exceptional circumstances.
  • No eating or drinking at the bedside or anywhere other than cafes or areas designated for eating/drinking, as taking your mask off puts patients at risk.
  • Visitors or support people must not visit our facilities if they are unwell with cold or flu-like symptoms (even if they have tested negative) or have had a recent tummy bug.
  • Do not visit if you are COVID +ve or a household contact of someone who has tested positive
  • Surgical/medical masks must be worn at all times at all sites and will be provided if people don’t have them. Mask exemptions do not apply in our facilities – people who cannot tolerate a mask cannot visit at this time.
  • Hand sanitiser stations are visible and must be used.

By sticking to the rules above, you help keep our patients, staff, other visitors and yourself safe. We thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Exceptions to the ‘one visitor’ policy

  • Exceptions can apply in some circumstances where trusted whānau members provide assistance, reassurance and other support for therapeutic care or on compassionate grounds – please talk to the ward’s Charge Nurse to discuss this before you come to hospital to visit. For whānau with an essential support role as a Partner in Care – again, please check with the ward’s Charge Nurse before you come to hospital to visit.
  • People attending Christchurch ED or Ashburton AAU can have one support person with them.
  • Women in labour and in the birthing suite can have two named support people + their community LMC/midwife if they have one – for the duration of the birth only. All other women on the Maternity Ward are allowed one support person for the duration of their stay in our facilities at Christchurch Women’s Hospital and other maternity units. Only one support person can be with each woman in the maternity ward, and one support person for maternity clinic appointments. No under 16s are allowed to visit or attend appointments.
  • Parents/caregivers can be with their baby in NICU.
  • Parents/caregivers are able to be with their child in hospital (Except Children’s Haematology and Oncology Day patients where only one parent or caregiver is permitted).
  • People requiring support when attending an appointment can have one support person. Please let the relevant service know if you need this so they are able to accommodate your request.

Visiting patients with COVID-19

  • To avoid them becoming infected with COVID-19 and passing it one, visitors to COVID-19 positive patients will not be allowed except in extenuating circumstances – by prior agreement with the Charge Nurse Manager only, and wearing an N95 mask.
  • Other methods of communication will be facilitated e.g. phone, facetime, zoom etc.

You must NOT visit the hospital if you

  • are a household contact of a COVID-19 positive case
  • are COVID-19 positive
  • Have a cold or flu/COVID-19-like symptoms (even if you are testing negative for COVID-19)

Exceptions for people with disabilities

An exception will be made for people with disabilities who are in hospital or have to attend an outpatient appointment – where they need a support person to access health services. For example, a sign language interpreter, support person for someone with a learning disability, or someone to assist with mobility. The support person is in addition to the one permitted visitor.

Everyone visiting our facilities must wear a mask, no exceptions

While we appreciate that some people have legitimate reasons for being exempt from wearing a mask and may even have an official card to confirm this, people who cannot or will not wear a mask cannot visit someone in hospital or attend hospital, other than to access healthcare treatment*. This is another measure to minimise the risk to vulnerable patients.

*healthcare treatment includes: Emergency Department care, outpatient appointments, surgery or a procedure. 

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Christchurch Hospital

34 documents.

ICU occupancy, ventilators and ability to scale up

The latest information in regards to ICU beds, occupancy rates, and the ability to scale up

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Intensive Care Unit (ICU) nursing training

A breakdown by DHB showing how many nurses had completed the online ICU training module for nurses by August 17, and also now (most up to date figures available).

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More informationDownload pdf (300KB)

Intensive Care Unit (ICU) Capacity from March 2020 to September 2021

  1. ICU / Intensive Care Unit / Capacity 1. Since March 2020 and by each month thereafter, the number of fully staffed/operational ICU beds available, ICU capacity, a breakdown of all ICU staff (such as numbers of ICU nurses) and any vacancies, and how many surgeries were rescheduled or postponed/cancelled.
  2. Since March 2020, copies of any reports, documents or briefings that include information about ICU capacity, including (but not limited to) in relation to Covid-19, such as contingency plans to scale up capacity.
  3. Since March 2020, copies of all correspondence with the Ministry of Health regarding critical care and ICU, in relation to Covid-19, such as confirmation of current capacity and plans to scale up capacity.

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Emergency Department Presentations during March and July 2021

Data from Christchurch Hospital A&E during the periods of A) Friday 9th July to Tuesday 13th July 2021 B) Friday 16th July to Tuesday 20th July 2021 C) Friday 23rd July to Tuesday 27th July 2021. D) Friday 19th March* to Tuesday 23rd March* 2021.

Please could I have a sex and age break down of causes for all admissions, and numbers thereof, under diagnostic headings, e.g.: blood clots,heart issues,breathing difficulties,RSV,anaphylactic shock,Accidents

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Intensive Care Unit (ICU) Admissions

All data on ICU admissions including age, ethnicity, reason for admission since March 2020 to present day please.

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ICU Bed Occupancy 2018-YTD 2021

ICU bed occupancy (% of ICU beds occupied or number of occupied bed days and total number of available beds) for the period 1 Jan 2018 until the most recent available date. Could this please be provided in the smallest time periods possible (days, if available, otherwise weeks, otherwise months).

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Ambulance delays at Emergency Department

Ambulance delays at ED this winter - how frequently people wait more than 15 mins for handover.

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Nitrous Oxide Use

The rise in the use of nitrous oxide, also known as NOS, whippets, nangs and laughing gas - ED information over last 2 years (clarified).

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MDMA related admissions

  1. Please provide a monthly breakdown of the number of people treated at DHB from 2016 to 2021 to date (including through the COVID-19 period) for MDMA related admissions. Broken down by age groups of those treated and ethnicity.
  2. Please provide a monthly breakdown of the number of people admitted from 2016 to 2021 to date (including through the COVID-19 period) for MDMA related harm. Broken down by age groups of those admitted and ethnicity.
  3. Please provide a monthly breakdown of patients admitted from 2016 to 2021 to date (Including through the COVID-19 period) for consuming substances disguised as MDMA e.g. Synthetic Cathinones.
  4. Please provide a monthly breakdown of the number of people who have died from MDMA related harm at Canterbury District Health Board from 2016 to 2021 to date (including through the COVID-19 period).
  5. Please provide a monthly breakdown of the cost for each person who was treated at Canterbury District Health Board from 2016 to 2021 to date (including through the COVID-19 period) for MDMA use.

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Emergency Department Attendances – May to July 2019 and 2020

  • Can you provide the number of attendances to the emergency department over May, June and July last year -- and the same data for the year before?
  • Can you provide the number of ED attendances related to alcohol during May, June and July last year -- and the same data for the year before?

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Correspondence regarding the business case and redevelopment of Christchurch Hospital Campus

Any correspondence in the last six months between the executive management team and senior clinical staff/leaders about the refurbishment of Parkside hospital wards and the business case for Tower three and/or tower four AND any correspondence between Sir John Hansen and MoH staff in the last six months about the refurbishment of Parkside hospital wards and the business case for Tower three and/or tower four

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Presentations to the Emergency Department (ED) November 2020 – January 2021

Please provide daily presentations to ED from November 1 2020 - 13 January 2021- broken down by:

  • severity of presentation
  • length of time waiting to be seen
  • urgency of cases
  • types of presentations
  • proportion of mental health cases

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Maintenance, refurbishment and complaints about hospital facilities in the last three years

How much funding has been spent on refurbishment and/or maintenance of the services at TPMH in the past 3 years, broken down by service, year and type of work.
How many complaints has the CDHB received in the past 12 months regarding facilities at TPMH, Hillmorton, and Parkside. Can you provide the complaints and the responses from the CDHB?

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Intensive Care Unit (ICU) Occupancy

  • What is the maximum bed occupancy in ICU Intensive Care Units, across all hospitals?
  • What has been the bed occupancy rate (% beds occupied in ICUs by week/month for the period 15 March to 1st October 2020.

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Babies born on May 14, 1981

Clinical Leaders Group (CLG) correspondence regarding the redevelopment of Christchurch Hospital Campus

Any correspondence between: Clinical Leaders Group and: CDHB, MoH, Minister of Health's office following the special Board Meeting held 1/5/2020 where CDHB board members voted to endorse the $150m five-storey tower block at Christchurch Hospital.

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Christchurch Hospital Master Plan Tower 3 Compliance Costs

Minutes from the Board meeting on May 1 2020 (that were publicly excluded) in regards to the Christchurch Hospital Campus Master Plan – Tower 3 and Compliance Costs?

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Car parking at Christchurch Hospital

Correspondence between CDHB and Minister, MoH between Aug 2019 and Feb 2020 re provision of car parking at Christchurch Hospital.

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Clinical Leaders Group correspondence regarding the redevelopment of Christchurch Hospital Campus

All correspondence from Clinical Leaders Group, or any correspondence from individual clinicians on behalf of the group, to CDHB management regarding the redevelopment of the Christchurch Hospital campus and the two business cases in 2019 up to the submission of the business cases.

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Number of patients with emergency dental issues

The number of people who presented to a hospital emergency department with dental issues between 2014 and 2019.

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Car parking at Christchurch Hospital

Any correspondence between March and October 2019 regarding Christchurch Hospital car parking. Any reports received or produced by the working group on parking, including traffic modelling.

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More informationDownload pdf (40MB)

Correspondence between David Meates, Clinical Leaders Group, and Michelle Arrowsmith

All correspondence sent and received David Meates / Clinical Leaders Group between 27 March 2017 and 5 July 2019. All correspondence David Meates and Michelle Arrowsmith between 1 June 2018 and 5 July 2019.

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Staff car parking building at Christchurch Hospital

Documented proposal to add two levels to the top of the staff car parking building at Christchurch Hospital

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Daily cost for a patient in ICU

The Daily bed cost for a patient in ICU and CICU.

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The organisational structure of Christchurch Hospital

Request for a copy of the organisational structure/health board management of Christchurch Hospital.

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Transport and road plan for Christchurch Hospital

The current and any proposed transport / road plan for Christchurch Hospital

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More informationDownload pdf (13MB)

Radiology Examination Data for 2017-2018

Radiology Examination Data for 2017/2018 for Christchurch Hospital, Ashburton, Kaikoura, Chathams and Princess Margaret Hospital.

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Drug related visits to Emergency Department

Drug-related visits to A & E and admissions to Christchurch Hospital in the past ten years.

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Population forecasts for Canterbury DHB area

Population forecasts for Canterbury DHB area. Reports on hospital beds for Christchurch Hospital.

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More informationDownload pdf (600KB)

Christchurch Campus Detailed Seismic Assessments

The most recent Detailed Engineering Evaluation (DEE) of the Riverside, Parkside buildings at Christchurch Hospital

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More informationDownload pdf (45MB)

Showing 1-34 of 34 results, page 1 of 1.

Page last updated: 11 August 2022

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