VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors other than a parent or caregiver are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Wait times

28 documents.

Planned surgeries 2019 – 2022: Wait times / deferred surgeries

  • How many planned surgeries took place each month by surgical type, July 2019 – June 2020, July 2020 - June 2021 and July 2021- June 2022?
  • How many people are waiting for a planned surgery (any type)?
  • How many are waiting longer than 120 days?
  • How does this compare to the same time last year?
  • Can you also let me know for the past month, broken down by week: - how many non-urgent surgeries were supposed to be scheduled but weren't scheduled?
  • Why were they not scheduled?
  • How many non-urgent scheduled surgeries were deferred?
  • Why were they deferred?

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More informationDownload pdf (500KB)

Obstetrics / Gynaecology / wait times

  • How many FTEs in total are there in your obstetrics and gynaecology department, and how many roles are vacant?
  • Please state this by speciality (gynaecologist, nurse, etc)
  • How many women/people are currently waiting for a gynaecology appointment?
  • Please state how many have been waiting more than four months, and how many have been waiting for more than a year. How many have seen a specialist, and how many have not been seen at all?
  • If your hospital prioritises these cases (urgent, semi-urgent, routine etc) please state these categories, and how many women are waiting in each. Please also give an example/list of how each category is defined (not for every patient, just the types of health issues that would fall into those in general)
  • What is the average wait time, and what is the shortest? Please state the longest five wait times and what they are waiting for (symptoms or issue, eg. bleeding or cancer surgery)
  • Please outline what your DHB is doing to care for these women or speed up their treatment, including providing copies of any action plans developed.

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More informationDownload pdf (300KB)

Autism Spectrum Disorder

Autism Spectrum Disorder: Number of assessments, diagnoses, waitlist

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More informationDownload pdf (1MB)

Wait times for Cancer treatment and surgery

Times patients wait to see a specialist, to have surgery or to start their cancer treatment.

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Skin cancer referrals waiting list

The current size of the waiting list for all skin cancer referrals to your DHB as follows:

  • Initial consultation appointment for suspected or confirmed BCC, SCC and melanoma.
  • Surgical appointment for melanoma excision.
  • Surgical appointment for BCC or SCC excision I would also like to know to what extent, if any, your DHB funds GPs or private providers to carry out any SCC, BCC or melanoma excisions on an annual basis (e.g. for 2021).

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More informationDownload pdf (300KB)

Attention-deficit/hyperactivity disorder (ADHD) waitlist

ADHD - Assessments, diagnosed, average wait time, number on waitlist, % on waitlist for youth mental health with suspected ADHD.

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More informationDownload pdf (300KB)

Radiation treatment wait times

As of Feb 14 2022 how many people have been waiting longer than clinically recommended for radiation treatment?

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More informationDownload pdf (200KB)

Medical Oncology and Radiation Oncology referral wait times, staffing and capacity

30/11/2021 REVISED REQUEST: MEDICAL ONCOLOGY and Radiation Oncology -  ONLY Oncology Dept:

  • How many people who have been referred for a first specialist appointment for suspected cancer are waiting over the clinically recommended time frame?
  • What is the CDHB's maximum wait time target for cancer referrals?
  • How many people with diagnosed cancer are waiting to get a specialist appointment for treatment?
  • What is the CDHB doing to address  this?
  • What requests has the CDHB received from staff in the oncology department for additional staff to be recruited?
  • How was this responded to?

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More informationDownload pdf (200KB)

Orthopaedic surgery and related questions

17 questions: Orthopaedic surgery wait list, pain management, number of surgeons, support services for patients with spinal injury, prescription drug addiction, pain clinic. Suicides while waiting for surgery.

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More informationDownload pdf (300KB)

Attention-deficit/hyperactivity disorder (ADHD)

  1. Do you diagnose ADHD for those under the age of 18, and for those over 18?
  2. If so, what is the process to getting a diagnosis, and who does the diagnosis? If not, please explain why not.
  3. What is the waiting list/average time frame to be diagnosed over the last 12 months? (for under and over 18)
  4. What support do you provide once they are diagnosed?
  5. Do you have the ability to cope with an ADHD person in crisis?
  6. What care is provided?

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More informationDownload pdf (1MB)

Gallbladder treatment wait times

After referral from a GP and acceptance for an appointment, what is the current wait time for a first specialist appointment for patients with gallbladder issues? After the first specialist appointment is completed and surgery approved for gallbladder removal, what is the current wait time for the surgery to be completed? What steps is the CDHB undertaking to ensure that patients are seen (first specialist appointment) within four months of referral?

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More informationDownload pdf (200KB)

Endometriosis

Endometriosis / Back pain / Orthopaedic wait times

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More informationDownload pdf (2MB)

COVID lockdowns effect on health services

Elective procedures, imaging (MRI, CT scans) and mental health appointments delayed under lockdown levels 3 and 4.

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More informationDownload pdf (400KB)

Multiple Sclerosis related staffing, wait times and services

Neurologists/Nurses/Nurse specialists staffing numbers. Waiting times 2020/2021 Financial year FSAs, Outpatients, follow up, Outpatient MRI, Outpatient infusion clinic appointment.

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More informationDownload pdf (300KB)

Waiting list for psychiatric services (March 2021)

Can you please provide the number of people on the waiting list for psychiatric services, including eating disorder services, by DHB, as at 20 March 2021?

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More informationDownload pdf (200KB)

Specialist Mental Health Services: January-April 2021

Information about Specialist Mental Health Services provided during January to April 2021.

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Breast reduction surgery

For each of the last four years:

  • How many applications have been made to the CDHB for breast reduction surgery?
  • Of those, how many applications are accepted for first-round referrals?
  • How many surgeries have been undertaken in each of those years?
  • The average wait time for each patient between first application for breast reduction surgery and completion of surgery?
  • The average number of applications a patient is required to undertake before their case progresses past first round referrals?
  • How many patients are currently waitlisted for breast reduction surgery?
  • The average cost to the CDHB for a typical double breast reduction surgery?

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More informationDownload pdf (300KB)

Ophthalmology referrals and services

Ophthalmology referrals, wait times, procedures, and services.

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More informationDownload pdf (1MB)

Multiple Sclerosis – Neurology staffing numbers and waiting times

Multiple sclerosis - staffing numbers and waiting times - April 2019 - end of March 2020

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More informationDownload pdf (400KB)

Bias in the health system

Bias in the health system, relating to emergency department and mental health services.

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More informationDownload pdf (1.5MB)

MRI/CT Scans Waitlist (February 2015)

As at February 2015 could you please supply the waiting list time if someone wanted to have a MRI/CT scan. (That is, if someone was referred for a scan how long was the wait time before they were seen?)

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More informationDownload pdf (400KB)

Ophthalmology Services

Ophthalmology wait list, breakdown of how long these patients have been waiting. 

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More informationDownload pdf (400KB)

Waitlist for for people accessing counselling

Current waitlist for people accessing counselling through a DHB funded primary health care or community provider i.e. Brief Intervention Counselling. Broken down into men, women, age.

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More informationDownload pdf (300KB)

Waitlist for detox addiction services

Number of people who were put on a waitlist to access detox and rehab addiction services each year over past four years.

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More informationDownload pdf (500KB)

Showing 1-28 of 28 results, page 1 of 1.

Page last updated: 15 September 2022

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