All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
13 March 2023

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

To keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended to be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information


16 documents.

Gallbladder treatment wait times

After referral from a GP and acceptance for an appointment, what is the current wait time for a first specialist appointment for patients with gallbladder issues? After the first specialist appointment is completed and surgery approved for gallbladder removal, what is the current wait time for the surgery to be completed? What steps is the CDHB undertaking to ensure that patients are seen (first specialist appointment) within four months of referral?


More informationDownload pdf (200KB)


Endometriosis / Back pain / Orthopaedic wait times


More informationDownload pdf (2MB)

Orthopaedics CPAC scoring system

Please provide the full breakdown of the CPAC scoring system (100 points) for orthopaedics.


More informationDownload pdf (1MB)

Cost of ineligible patients use of intensive care services

A summary of the costs of hospital intensive care services provided to those not entitled to NZ free health care (ineligible patients). The cost summary should include reference to the number of days or hours in intensive care. Information to cover the last three years.


More informationDownload pdf (200KB)

Breast reduction surgery

For each of the last four years:

  • How many applications have been made to the CDHB for breast reduction surgery?
  • Of those, how many applications are accepted for first-round referrals?
  • How many surgeries have been undertaken in each of those years?
  • The average wait time for each patient between first application for breast reduction surgery and completion of surgery?
  • The average number of applications a patient is required to undertake before their case progresses past first round referrals?
  • How many patients are currently waitlisted for breast reduction surgery?
  • The average cost to the CDHB for a typical double breast reduction surgery?


More informationDownload pdf (300KB)

TAVI surgery criteria

Transcatheter Aortic Valve Implantation (TAVI) procedure, surgery criteria, surgery availability.


More informationDownload pdf (300KB)

Surgery thresholds

Surgery threshold for: Endometriosis laparoscopic surgery, Knee replacement, hip replacement and whether any surgery thresholds have changed in the last five years at your DHB?

Can this include what the threshold change was and for what surgery.


More informationDownload pdf (300KB)

Waiting list for surgeries

CDHB - Waiting list GP referrals and waiting list for surgery for the following:

  • Knee Replacement
  • Hip Replacement
  • Hysterectomy
  • Bariatric Surgery
  • Breast Reconstruction

Could you please provide the length of time for patients on the waiting list who was referred in the Canterbury region for the following:

  • CT/MRI/PET Scans
  • Colonoscopy

Could you please provide the average wait time for patients being treated with the following cancers:

  • Lung
  • Bowel
  • Prostate
  • Breast
  • Cervical
  • Skin 


More informationDownload pdf (400KB)

Non-Resident Foreign Debt

  1. Non-resident/foreign debt last five years?
  2. How much paid and how much left owing?
  3. How much written off in each of those years?
  4. Largest bill and what was it for?
  5. What was largest unpaid bill in that period and what was it for?
  6. Can you break down costs by type of treatment?


More informationDownload pdf (300KB)

Bariatric surgery funding in last 5 years

  • Number of bariatric surgeries publicly funded by CDHB in last five years?
  • How much funding was provided by the CDHB?
  • The number of people on the wait list for bariatric surgery?


More informationDownload pdf (5MB)

Charging non-residents for health services

How many foreign nationals (non-resident) have been charged by public health system between 1/4/2019 and 31/3/2020.


More informationDownload pdf (1MB)

People ineligible received healthcare post March 15th 2019 attack

Information about people who were ineligible for public healthcare and who were treated in aftermath of March 15 attacks. 


More informationDownload pdf (250KB)

Bariatric surgery

What are prerequisites for bariatric surgery? Number of surgeries 2015-2019? Eligibility for surgery? Wait list? Special requirements for those in prison to meet eligibility? Is there special funding for Maori?


More informationDownload pdf (300KB)

Debt incurred by ineligible patients

Total amount of debt incurred in treating foreign, ineligible patients 2014/2015-2018/2019. Number of patients. Recovery of debt?


More informationDownload pdf (800KB)

The Clinical Priority Assessment Criteria threshold level for the following elective procedures

The Clinical Priority Assessment Criteria threshold level for the following elective procedures: Cardiothoracic, Ear, Nose and throat, General surgery, gynaecology, neurosurgery, ophthalmology, orthopaedics, paediatric surgical, plastic and burns, urology and vascular surgery


More informationDownload pdf (1MB)

Children’s Dental Service

The number of children eligible for the free dental service in CDHB's coverage area for 2015, 2016, 2017 and 2018.


More informationDownload pdf (300KB)

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Page last updated: 20 December 2021

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