VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors other than a parent or caregiver are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Elective Surgery

14 documents.

Planned surgeries 2019 – 2022: Wait times / deferred surgeries

  • How many planned surgeries took place each month by surgical type, July 2019 – June 2020, July 2020 - June 2021 and July 2021- June 2022?
  • How many people are waiting for a planned surgery (any type)?
  • How many are waiting longer than 120 days?
  • How does this compare to the same time last year?
  • Can you also let me know for the past month, broken down by week: - how many non-urgent surgeries were supposed to be scheduled but weren't scheduled?
  • Why were they not scheduled?
  • How many non-urgent scheduled surgeries were deferred?
  • Why were they deferred?

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More informationDownload pdf (500KB)

Obstetrics / Gynaecology / wait times

  • How many FTEs in total are there in your obstetrics and gynaecology department, and how many roles are vacant?
  • Please state this by speciality (gynaecologist, nurse, etc)
  • How many women/people are currently waiting for a gynaecology appointment?
  • Please state how many have been waiting more than four months, and how many have been waiting for more than a year. How many have seen a specialist, and how many have not been seen at all?
  • If your hospital prioritises these cases (urgent, semi-urgent, routine etc) please state these categories, and how many women are waiting in each. Please also give an example/list of how each category is defined (not for every patient, just the types of health issues that would fall into those in general)
  • What is the average wait time, and what is the shortest? Please state the longest five wait times and what they are waiting for (symptoms or issue, eg. bleeding or cancer surgery)
  • Please outline what your DHB is doing to care for these women or speed up their treatment, including providing copies of any action plans developed.

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More informationDownload pdf (300KB)

Surgeries / procedures / assessments cancellations

Partial transfer from MoH:

  1. How many surgeries /procedures/assessments have been cancelled in the past year?
  2. Is it possible to break that number down by month?
  3. How many surgeries/procedures/assessments were cancelled in 2019 and in 2017?

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More informationDownload pdf (1MB)

Elective surgery for Māori patients

Does the Board have a policy to prioritise Māori and/or Pasifika patients on elective surgery waiting lists? Pressures of deferred surgery due to COVID-19?

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More informationDownload pdf (400KB)

White Island incident: Impact on health services

Elective surgery impact post white island incident between 9 Dec and 1 Feb 2020

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More informationDownload pdf (700KB)

Guidelines to establish clinical threshold elective surgery

Guidelines information used to establish the clinical threshold for each of the five elective surgeries. Knee, hip, hernia, colonoscopy and laparoscopic cholecystectomy.

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More informationDownload pdf (800KB)

Wait times for elective procedures

Wait times for five common elective procedures: Knee replacement, Hip replacement, Hernia surgery, colonoscopy, Laparoscopic cholecystectomy for past five years.

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More informationDownload pdf (800KB)

Canterbury DHB Key Performance Indicator Data

All Canterbury DHB KPI data from July 2016 including any Inter-District Flow activity.

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More informationDownload pdf (2MB)

The Clinical Priority Assessment Criteria threshold level for the following elective procedures

The Clinical Priority Assessment Criteria threshold level for the following elective procedures: Cardiothoracic, Ear, Nose and throat, General surgery, gynaecology, neurosurgery, ophthalmology, orthopaedics, paediatric surgical, plastic and burns, urology and vascular surgery

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More informationDownload pdf (1MB)

Public hospital surgery cancellation rates

Surgery cancellation rates in year ending June 2018

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More informationDownload pdf (300KB)

Elective Surgery Outsourcing last five years

Outsourced elective surgeries to private health providers over last five years.

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More informationDownload pdf (700KB)

Surgeries outsourced following closure of two theatres in January and February 2018

The total number of all elective surgeries that were outsourced as a result of the closure of the two theatres...

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More informationDownload pdf (300KB)

Hip, Knee, Cataract treatment waiting lists

Projections and assessments relating to patient numbers for Knee, Hip and cataract treatment.

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More informationDownload pdf (600KB)

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Page last updated: 15 September 2022

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