ORANGE

Hospital visitors don’t need a Vaccine Pass, but must wear a surgical/medical paper mask. Fabric face coverings are no longer acceptable. See our COVID-19 pages for visiting guidelines, COVID-19 tests current case numbers in regions of Canterbury and care in the community advice. See www.vaccinatecanterburywestcoast.nz for info about vaccinations.

We are at ORANGE according to the NZ COVID-19 Protection Framework

Last updated:
19 April 2022

For visitors to all facilities effective from Tuesday 19 April 2022

With the change to the ORANGE Traffic Light setting, Canterbury DHB is easing its visitor policy in recognition of the fact we have passed the peak of the current Omicron outbreak and case numbers are slowly reducing.

The following visitor restrictions are now in place for all Canterbury DHB hospitals and health facilities:

  • One adult visitor may be accompanied by no more than one child over the age of 12 per patient in the hospital at any given time, except where stated otherwise in the ‘exceptions’ section below.  No children under 12 and those 12 and over must be accompanied by an adult and wear a medical mask.
  • Visitors or support people should not visit our facilities if they are unwell.
  • Surgical/medical masks must be worn at all times at all Canterbury DHB sites and will be provided if people don’t have them.
  • Hand sanitiser stations are visible and must be used.

By adhering to these conditions, you help keep our patients, staff, other visitors and yourself safe. We thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Exceptions to the ‘one visitor’ policy

  • Exceptions can apply in some circumstances (ie more than one visitor) where a trusted whānau member provides assistance, reassurance and other support for therapeutic care or on compassionate grounds – please talk to the ward’s Charge Nurse to discuss this before you come to hospital to visit. For whānau with an essential support role as a Partner in Care – please check with the ward’s Charge Nurse before you come to hospital to visit
  • People attending Christchurch ED or Ashburton AAU can have one support person with them
  • Women in labour and in the birthing suite can have two support people, and women on the Maternity Ward are allowed one support person for the duration of their stay in our facilities at Christchurch Womens Hospital and other maternity units. Only one support person can be with each woman in the maternity ward, and one support person for maternity clinic appointments, no children are allowed to visit.
  • Parents/caregivers can be with their baby in NICU.
  • Parents/caregivers are able to be with their child in hospital (Except Children’s Haematology and Oncology Day patients where only one parent or caregiver is permitted, following a supervised negative RAT result)
  • Children who are inpatients, one other visitor (other than a parent or caregiver) is able to visit in consultation with the nurse in charge.
  • People requiring support when attending an appointment can have one support person. Please let the relevant service know if you need this so they are able to accommodate your request.

Exceptions for people with disabilities

An exception will be made for people with disabilities who are in hospital or have to attend an outpatient appointment – where they need a support person to access health services. For example, a sign language interpreter, support person for someone with a learning disability, or someone to assist with mobility. The support person is in addition to the one permitted visitor.

Face covering exemption cards

The Exemptions Team at the Ministry of Health is now responsible for processing requests for Face Covering Communication Cards.

Updated information about mask wearing, and how to request an exemption card can now be found here. People unable to request an exemption card online can call 0800 28 29 26 and select option 2, or text 8988

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Security

34 documents.

Staff investigations of assaults on patients

Staff investigations of assaults on patients i.e. staff fired, investigated and resigning before being fired / criminal charges being laid / withdrawn by victim? Time frame "All DHB records".

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Assaults on staff 2018 to 2022

The number of assaults on staff for years 2018,2019,2020,2021,2022 (to current date)

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More informationDownload pdf (300KB)

Violence against healthcare staff

  • Rise in aggression and violence against nurses (AVAN).
  • The number of incidents related to nurses, midwives and health care assistants being abused, harassed or physically assaulted/ attacked at their workplace since 1 Jan 2017 to date, broken down by location and calendar year.
  • Brief description of the incidents and what the incidents related to e.g. verbal abuse, physical assault, sexual assault, physical threat or otherwise
  • How many ‘code orange’* events that occurred? Brief description of the events
  • Where did the incidents happen? e.g. the emergency department, mental health/addictions, obstetrics?
  • How many incidents were notified to WorkSafe?
  • How many incidents required police interventions e.g. Police report, statements from DHB employees?
  • How many incidents required an ACC claim?
  • How many incidents resulted in working days lost? And if so, how many?

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Assaults on staff in 2021

  • How many recorded assaults on health staff have there been in 2021?
  • How many recorded incidents of verbal abuse or threats have there been on health staff in 2021?
  • How many days have been lost due to staff taking time off after being assaulted in the same time frame?

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More informationDownload pdf (300KB)

Cost of COVID-19 hospital checkpoints

COVID-19 - The total cost of every set-up including contractors, security, workforce, hireage, purchases, administration, equipment, computer connections, stationery and any other expense associated with these checkpoints at all hospitals and any other facilities.

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Vaccination booking system security

All of the Valentia system security reviews and booking system reviews supplied by DHBs to the Ministry.”

 

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Number and cost of ACC claims for Specialist Mental Health Services staff

Number and cost of ACC claims for Specialist Mental Health Services (SMHS) staff as result of physical assault, and staff leave taken.

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More informationDownload pdf (400KB)

Incidents involving staff members 2017- 2020

Date/numbers/figures of all incidents involving any DHB staff member (including contractors or causal workers) being harassed or, physically or verbally assaulted by a patient from any ward/area under the DHB’s jurisdiction in the last three years to date (07/12/2017 – 07/12/2020).

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More informationDownload pdf (350KB)

Safety and security of maternity patients

  • How many women gave birth at Christchurch Women's Hospital because there were concerns for her safety?
  • Can you provide a breakdown of those women by age and ethnicity?
  • How many women booked to give birth at Christchurch Women's Hospital were supported with a safety plan for their birth as part of the Integrated Safety Response? 
  • Can you provide a breakdown of those women by age and ethnicity?
  • How many times were security called to respond to a perceived/real threat of violence to a woman at Christchurch Women's Hospital before/during/after giving birth there?

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Items stolen from DHB hospitals in last 5 years

Total value of items belonging to DHB believed to have been stolen from your hospitals over the last five financial years. For the last financial year - what are the top five most stolen items.

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More informationDownload pdf (400KB)

Assaults on staff in the last three years

Assaults last 3 years: Mental Health workers, ED workers, Maternity workers, Health workers.

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More informationDownload pdf (300KB)

Policies regarding preventing access to private health information

Policies in regards to reporting unsafe, harmful, criminal behaviour, including the re-routing and interception of private communications, and policies on how they document such incidents and how they are to safeguard against such incidents

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More informationDownload pdf (900KB)

Impersonation of doctors and unauthorised access to health facilities

  • Total number of incidents involving an allegation that a member of the public had impersonated a physician 1/5/2019 - 31/8/2019.
  • Total number of incidents involving an allegation that a member of the public had gained unauthorised access to a surgical theatre or pathology lab 1/5/2019 - 13/8/2019.
  • Total number of incidents involving an allegation that a DHB employee had engaged in the interception of private email communications between a patient and a DHB employee between 1/1/2019 and 29/5/2020.

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Incidences of bullying and harassment shared with NZNO in 2018/19

Reports, meetings, agendas and letters shared between the DHB and NZNO on bullying and harassment in the 2018 / 2019 financial year.

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Bullying, harassment and complaints laid by staff over the past five years

Bullying, harassment or other complaints laid by staff over the past five years.

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Number of assaults recorded in the past five years

The total number of assaults recorded by the CDHB over the past five years.

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More informationDownload pdf (900KB)

Hillmorton Hospital staff on ACC following assaults

Since January 2015 how many staff from Hillmorton Hospital have taken leave on ACC as a result of assaults by patients?

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More informationDownload pdf (700KB)

Serious assaults on security guards

All information held by DHB which pertains to serious assaults on security guards in the last twelve months.

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More informationDownload pdf (130MB)

Staff bullying, harassment and inappropriate behaviour

Total number of complaints relating to alleged staff bullying harassment or inappropriate behaviour for the last five years.

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Issues with patients or visitors who are intoxicated

On how many occasions have police or security been called to help contain issues with patients or visitors who were believed to be impaired by alcohol? Number of staff reporting abuse, harassment or physical assault by patients or people visiting suspected of being under the influence of alcohol?

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Assaults against nurses 2015-2018

Assaults each year against nursing staff only, broken down by year from 2015-2018

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More informationDownload pdf (900KB)

Staff incidents at Hillmorton Hospital

All information related to staff incidents at Hillmorton Hospital over the last three financial years.

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More informationDownload pdf (400KB)

Assaults on CDHB staff in the last three years

The number of assaults on Canterbury District Health Board staff last three years.

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More informationDownload pdf (600KB)

Staff assaults at Hillmorton Hospital

Staff assaults at Hillmorton Hospital over last three years

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Assaults on Hospital staff by patients from 2013 to 2017

The number of assaults on Hospital staff by patients from 2013 to 2017

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More informationDownload pdf (5MB)

Internal protocols for patients who disclose that they are the victim of a sexual assault

Canterbury District Health Board's internal protocols in regard to the treatment of patients who disclose that they are the victim of a sexual assault to a Canterbury DHB staff member at
ChCh Hospital

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State Services Commission Inquiry into the Use of External Security Consultants

State Services Commissioner request for information regarding the use of external security consultants by Canterbury DHB.

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Financial losses due to theft at Canterbury DHB Hospitals

The total financial losses recorded due to theft at Canterbury DHB Hospital sites last three financial years.

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More informationDownload pdf (300KB)

Assaults and incidents of harassment against CDHB staff from 2013 to 2018

The number of assaults and incidents of sexual harassment against Canterbury DHB staff from 2013 to 2018

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More informationDownload pdf (300KB)

Sexual assault complaints and sexual harassment complaints made by staff (2013-2017) Correction

Sexual Assault Complaints and Sexual Harassment Complaints made by staff over the past five years (2013-2017).

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More informationDownload pdf (400KB)

Sexual assault complaints and sexual harassment complaints made by staff (2013-2017)

Sexual Assault Complaints and Sexual Harassment Complaints made by staff over the past five years (2013-2017).

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More informationDownload pdf (300KB)

Assaults on staff and patients at mental health facilities since 2008

Breakdown of reported assaults on staff and patients in mental health facilities (including forensic facilities) dating back to...

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Items Stolen or Missing 2015 – 2018

Property reported stolen or missing across CDHB sites between 2015-2018

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More informationDownload pdf (700KB)

Showing 1-34 of 34 results, page 1 of 1.

Page last updated: 24 May 2022

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