VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors other than a parent or caregiver are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Public health

45 documents.

Housing Improvement Regulations Act

Housing Improvement Regulations Act and the issue of any repair notices under s44(1) by Medical Officer of Health.

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COVID-19 Rapid Antigen Tests

Brand of Rapid Antigen Tests distributed to the public for home testing at Whanau Ora COVID testing centre Pages Road.

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COVID-19 tests and identifying measles

Regarding COVID vaccinations: How do testing protocols uniquely and individually identify the subject as having one or more of the following if they test positive? 

  • Measles virus

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COVID-19 information and communications

Information and communications about the design of COVID-19 related visual material.

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More informationDownload pdf (300KB)

Cost of COVID-19 hospital checkpoints

COVID-19 - The total cost of every set-up including contractors, security, workforce, hireage, purchases, administration, equipment, computer connections, stationery and any other expense associated with these checkpoints at all hospitals and any other facilities.

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More informationDownload pdf (200KB)

COVID-19 information updates

Who is given information on the daily COVID cases in each DHB region in advance of any Ministry of Health or government statement, or briefing? Which stakeholders and/or partner organisations are given information? The nature of the information; what information about the COVID cases are people given?

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More informationDownload pdf (200KB)

Community-based isolation quarantine plan

Copy of the community-based isolation and quarantine plan to respond to potential outbreaks of Covid-19

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More informationDownload pdf (200KB)

PPE COVID preparedness

Personal protective equipment (PPE) usage and disposal

How much PPE CDHB hospitals received and disposed of during the pandemic.

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Covid Vaccination staff job description and details

  1. The Job Description of the person in charge (or employed within the Canterbury District Health Board) of the current and local (Canterbury region) Covid 19 Vaccination process.
  2. The Salary (also expenses) of the person in charge (or employed within the Canterbury District Health Board) of the current and local (Canterbury region) Covid 19 vaccination process

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More informationDownload pdf (350KB)

Covid-19 treatment provided in managed quarantine

I request the following information relating to Managed Quarantine:

  • What treatment, if any, was given to these 'positive cases'?

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MIQ and healthcare workers employment terminated

How many MIQ workers and frontline healthcare workers have had their employment terminated because they have not received the Covid vaccination?

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Covid-19 vaccination group 2

Covid-19 vaccinations: Maori and Pacific islanders in the Canterbury DHB area who are 70 or over are classified as being in Priority Group 2 for vaccination. I seriously doubt that specific ethnic groups in Canterbury currently are more vulnerable than others. Why are not individuals of other races 70 and over also in Group 2?

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More informationDownload pdf (200KB)

Covid-19 Vaccine Misinformation

Since February 1, 2021, copies of any reports, documents, memoranda, and correspondence, both internal and external, regarding misinformation about Covid-19 vaccines/vaccination, including any reports of examples of misinformation, any official reaction to such examples or the problem of misinformation as a whole, and the possible impact of such misinformation.

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COVID-19 vaccinations related reports, memos, briefings etc during 2021

  • Any memos, reports or briefing notes, including drafts, prepared since January 1, 2021 relating to the vaccine roll out in Canterbury.
  • Any emails and information about the left over vaccines distributed by the CDHB to businesses and contingency plan.
  • The names and number of businesses which were offered the free vaccines to avoid wastage.
  • The locations of every vaccination clinic in Canterbury.
  • The standby list of people within Managed Isolation and Quarantine or Port facilities.
  • Examples of how Māori and Pacific healthcare has been prioritised since the announcement of the vaccine roll out.

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Patients in isolation in hospital 2018-2020

Patients placed in isolation within DHB hospitals to prevent the spread of disease 2018-2020 calendar years broken down by year.

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Surveys of quarantine facilities

Copies of all surveys held by the Ministry done by facilities and DHBs of people who have stayed at managed isolation and quarantine facilities.

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COVID-19 related reports, plans, briefings etc during 2020

Requested re COVID-19 for calendar year 2020:

  • Situation reports
  • Status reports
  • Intelligence insight reports
  • Action, response and recovery plans
  • Task matrices, plans, or similar
  • Decision logs
  • Resource requests
  • Briefing / Cabinet papers
  • Organisation charts
  • Debrief / Lessons report

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COVID-19 Tests January 2020 to January 2021

  • How many COVID-19 tests, taken in the CDHB region between 22 January 2020 and today's date 28 January 2021, have been spoiled or damaged?
  • Resulting in those samples not being able to be tested./How were the tests spoiled or damaged?
  • When and where the samples were taken and transported to?
  • What repercussions were there for those involved in the testing process, including the patients affected?
  • How many patients, whose tests were spoiled or damaged, subsequently tested positive for COVID-19?
  • Any and all copies of video and photographs of spoiled or damaged COVID-19 tests.

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More informationDownload pdf (400KB)

SARS Cov-2 testing on mariners

Regarding the ‘new strain’ of the SARS CoV-2: Has any evidence of that viral strain been forensically checked for, on the 3 vessels involved and were any of the cargos transporting frozen foodstuffs, fluids, chemicals, or containing medical supplies?

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Misconduct of staff at MIQs

  •  The number of staff at managed isolation or quarantine facilities (MIQs) investigated for alleged misconduct, broken down by date, managed isolation facility, the nature of misconduct, whether the misconduct was upheld, any disciplinary action taken, and the nature of the staff member (e.g. NZDF staff member, private security guard etc).
  • An overview of instances where staff at MIQs were investigated for alleged personal impropriety with guests (returnees), broken down by date, managed isolation facility, the nature of misconduct, whether the misconduct was upheld, any disciplinary action taken.

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Fit Testing

Fit Testing Problems: What was the % of workers across the whole of the DHB who had received fit testing in the previous 12 months? What are the actual numbers for each DHB? (are some DHBs performing better than others?

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Reports and correspondence about Rosewood Rest Home

Copies of any reports, documents, briefings or correspondence that include or summarise feedback from DHB staff sent to work at Rosewood rest home.

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COVID-19 Testing Protocols

  1. Copies of any protocols developed by, endorsed by or agreed to by Canterbury Health Laboratories  in relation to testing of samples from various patient groups within Canterbury.
  2. A summary of the mean and 90th centile time between sample collection and result reporting for covid-19 nucleic acid testing for samples analysed by Canterbury Health Laboratories. 

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Covid-19 testing

The impact of COVID-19 on children’s oral health

How COVID-19 has impacted on community oral health service for pre-school and primary school children.

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More informationDownload pdf (400KB)

COVID-19 hospitalisation costs

COVID-19 related Hospitalisation costs

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COVID-19 related hospitalisation and mortality rates for Māori, Non-Māori, Māori and non-Māori with lived experience of disability.

Covid-19 hospitalisation and mortality numbers by Māori, Non-Māori, Māori with lived experience of disability and non-Māori with lived experience of disability.

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Hospital protocols during COVID-19 Level 1 and 2

Access for support people in hospitals within DHB during Level 2 lockdown and Level 1. (Between 14 May and 8 June).

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COVID-19 contact tracing

Number of people working in COVID-19 contact tracing each day from 1/12/2019 - 31/05/2020.

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More informationDownload pdf (400KB)

PPE at Burwood Hospital, March to May 2020

Correspondence regarding concerns or complaints about Personal Protective Equipment (PPE) / Reports regarding nurses or medical staff at Burwood Hospital speaking to journalists or media, covering the period from 15 March to 20 May 2020.

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Correspondence about Rosewood rest home, 3 April to 10 April 2020

All correspondence received and sent by Dan Coward and received and sent by Sue Nightingale about Rosewood rest home, between April 3 and April 10, inclusive.

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More informationDownload pdf (48MB)

Provision of personal protective equipment (PPE) in rest homes

About the provision of PPE equipment to rest homes between March 3 and April 3, inclusive.

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Information about Rosewood rest home regarding the situation when staff and patients contracted Covid-19

Copies of any reports, documents, memoranda, or correspondence regarding the number of issues regarding safe practice at Rosewood Rest home and that took place after staff and patients contracted Covid-19.

Copies of any reports, documents, memoranda, or correspondence regarding the decision to appoint an acting manager to Rosewood Rest home.

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Number of COVID-19 tests carried out

Information from Canterbury Health Laboratories and Community and Public Health about COVID-19 lab tests.

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Ruby Princess

All documentation the DHB holds in regard to the Ruby Princess’ visit to Akaroa on 13 March 2020.

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Preparations for the COVID-19 pandemic

Information relating to COVID-19 Coronavirus pandemic preparations.

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COVID-19 Inventories Personal Protective Equipment (PPE)

Personal Protective Equipment (PPE) stockpiles and projected demand.

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More informationDownload pdf (400KB)

Showing 1-40 of 45 results, page 1 of 2.

Page last updated: 15 August 2022

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