VISITING HOSPITAL

All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
13 March 2023

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

To keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended to be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Older persons health

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7 documents.

Customer Service Personnel Burwood

Job description of customer service personnel at Burwood Hospital. Salary of these workers.

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More informationDownload pdf (1MB)

Occupancy of The Princess Margaret Hospital

Number of people, staff and patients who currently occupy The Princess Margaret Hospital

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More informationDownload pdf (300KB)

PPE at Burwood Hospital, March to May 2020

Correspondence regarding concerns or complaints about Personal Protective Equipment (PPE) / Reports regarding nurses or medical staff at Burwood Hospital speaking to journalists or media, covering the period from 15 March to 20 May 2020.

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More informationDownload pdf (15MB)

Provision of personal protective equipment (PPE) in rest homes

About the provision of PPE equipment to rest homes between March 3 and April 3, inclusive.

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More informationDownload pdf (15MB)

AtmosAir mattresses at Burwood Hospital

Has Burwood Hospital bought any AtmosAir mattresses in the last 12 months?

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Pressure relieving mattresses, Burwood Hospital

How many beds at Burwood Hospital have pressure relieving mattresses and how many purchased in last twelve months.

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More informationDownload pdf (300KB)

Audits Reports Investigations on Addington Lifestyle Village

All audits, reports and details of all investigations carried out by Canterbury DHB on Addington Lifestyle Village, a rest home...

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More informationDownload pdf (800KB)

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Page last updated: 13 June 2022

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