VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors other than a parent or caregiver are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Personal Protective Equipment

9 documents.

Legality of enforcement of wearing face masks

I see that you are not allowing visitors who won't or can't wear a face mask. I fully support this. How does this apply with the legality/ discrimination against those who have gained an official face covering exemption for a medical reason or disability. My request is for any legal opinions used by the CDHB in making this decision. I am wanting this information for my own research into this matter.

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More informationDownload pdf (2MB)

Mask mandates for employees

Policies on Mask Mandates for Employees and contractors.

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More informationDownload pdf (200KB)

PPE COVID preparedness

Personal protective equipment (PPE) usage and disposal

How much PPE CDHB hospitals received and disposed of during the pandemic.

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More informationDownload pdf (3MB)

Fit Testing

Fit Testing Problems: What was the % of workers across the whole of the DHB who had received fit testing in the previous 12 months? What are the actual numbers for each DHB? (are some DHBs performing better than others?

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More informationDownload pdf (300KB)

PPE at Burwood Hospital, March to May 2020

Correspondence regarding concerns or complaints about Personal Protective Equipment (PPE) / Reports regarding nurses or medical staff at Burwood Hospital speaking to journalists or media, covering the period from 15 March to 20 May 2020.

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Information about PPE and other equipment related to COVID-19

The following information as applicable on the items listed below: the locations (e.g. hospital name), quantities, brand names, number of uses (i.e. are they disposable or reusable?), purchase dates and expiry dates: 1. Gowns 2. Masks 3. Goggles 4. Gloves 5. Disinfectant (e.g. bleach)* 6. Hand sanitiser*7. Oxygen tanks* 8. CT scanners* 9. Medical ventilators*

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More informationDownload pdf (300KB)

Provision of personal protective equipment (PPE) in rest homes

About the provision of PPE equipment to rest homes between March 3 and April 3, inclusive.

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More informationDownload pdf (15MB)

COVID-19 Inventories Personal Protective Equipment (PPE)

Personal Protective Equipment (PPE) stockpiles and projected demand.

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More informationDownload pdf (400KB)

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Page last updated: 15 September 2022

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