ORANGE

Hospital visiting guidelines updated 20 July 2022: Hospital visitors must wear a surgical/medical paper mask. Fabric face coverings are no longer acceptable. See our COVID-19 pages for detailed information about hospital visiting guidelines, COVID-19 tests and care in the community advice. See www.vaccinatecanterburywestcoast.nz for information about vaccinations.

We are at ORANGE according to the NZ COVID-19 Protection Framework

Last updated:
20 July 2022

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Wednesday 20 July 2022

With the recent resurgence in cases in Canterbury, largely due to the Omicron BA.5 subvariant we are seeing an increase in demand right across the health system. Presentations to our Christchurch ED and Ashburton’s AAU are higher than ever and admission rates are high, which means we have a shortage of resourced beds.

Recently, we have seen too many unwell people coming to visit someone in hospital and too many that cannot or will not wear a medical mask. This increases the risk to vulnerable people in hospital. For these reasons we need to everything we can to minimise these risks.

We have therefore tightened visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • One visitor per patient in the hospital at any given time, except where stated otherwise in the ‘exceptions’ section below.
  • No visitors under 16 to any part of our facilities.
  • No visitors to COVID +ve patients other than in exceptional circumstances.
  • No eating or drinking at the bedside or anywhere other than cafes or areas designated for eating/drinking, as taking your mask off puts patients at risk.
  • Visitors or support people must not visit our facilities if they are unwell with cold or flu-like symptoms (even if they have tested negative) or have had a recent tummy bug.
  • Do not visit if you are COVID +ve or a household contact of someone who has tested positive
  • Surgical/medical masks must be worn at all times at all sites and will be provided if people don’t have them. Mask exemptions do not apply in our facilities – people who cannot tolerate a mask cannot visit at this time.
  • Hand sanitiser stations are visible and must be used.

By sticking to the rules above, you help keep our patients, staff, other visitors and yourself safe. We thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Exceptions to the ‘one visitor’ policy

  • Exceptions can apply in some circumstances where trusted whānau members provide assistance, reassurance and other support for therapeutic care or on compassionate grounds – please talk to the ward’s Charge Nurse to discuss this before you come to hospital to visit. For whānau with an essential support role as a Partner in Care – again, please check with the ward’s Charge Nurse before you come to hospital to visit.
  • People attending Christchurch ED or Ashburton AAU can have one support person with them.
  • Women in labour and in the birthing suite can have two named support people + their community LMC/midwife if they have one – for the duration of the birth only. All other women on the Maternity Ward are allowed one support person for the duration of their stay in our facilities at Christchurch Women’s Hospital and other maternity units. Only one support person can be with each woman in the maternity ward, and one support person for maternity clinic appointments. No under 16s are allowed to visit or attend appointments.
  • Parents/caregivers can be with their baby in NICU.
  • Parents/caregivers are able to be with their child in hospital (Except Children’s Haematology and Oncology Day patients where only one parent or caregiver is permitted).
  • People requiring support when attending an appointment can have one support person. Please let the relevant service know if you need this so they are able to accommodate your request.

Visiting patients with COVID-19

  • To avoid them becoming infected with COVID-19 and passing it one, visitors to COVID-19 positive patients will not be allowed except in extenuating circumstances – by prior agreement with the Charge Nurse Manager only, and wearing an N95 mask.
  • Other methods of communication will be facilitated e.g. phone, facetime, zoom etc.

You must NOT visit the hospital if you

  • are a household contact of a COVID-19 positive case
  • are COVID-19 positive
  • Have a cold or flu/COVID-19-like symptoms (even if you are testing negative for COVID-19)

Exceptions for people with disabilities

An exception will be made for people with disabilities who are in hospital or have to attend an outpatient appointment – where they need a support person to access health services. For example, a sign language interpreter, support person for someone with a learning disability, or someone to assist with mobility. The support person is in addition to the one permitted visitor.

Everyone visiting our facilities must wear a mask, no exceptions

While we appreciate that some people have legitimate reasons for being exempt from wearing a mask and may even have an official card to confirm this, people who cannot or will not wear a mask cannot visit someone in hospital or attend hospital, other than to access healthcare treatment*. This is another measure to minimise the risk to vulnerable patients.

*healthcare treatment includes: Emergency Department care, outpatient appointments, surgery or a procedure. 

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Pandemic

14 documents.

Covid-19 vaccination group 2

Covid-19 vaccinations: Maori and Pacific islanders in the Canterbury DHB area who are 70 or over are classified as being in Priority Group 2 for vaccination. I seriously doubt that specific ethnic groups in Canterbury currently are more vulnerable than others. Why are not individuals of other races 70 and over also in Group 2?

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More informationDownload pdf (200KB)

Covid-19 Vaccine Misinformation

Since February 1, 2021, copies of any reports, documents, memoranda, and correspondence, both internal and external, regarding misinformation about Covid-19 vaccines/vaccination, including any reports of examples of misinformation, any official reaction to such examples or the problem of misinformation as a whole, and the possible impact of such misinformation.

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More informationDownload pdf (5MB)

COVID-19 vaccine surplus doses

All correspondence by any CDHB staff member about the surplus Covid-19 vaccine doses on the weekend of April 9-11 involved in managing and distributing the vaccine doses during that period including but not limited to:

  • when it was discovered,
  • how the over-supply happened,
  • all discussion about responses to distribute (and not waste) the extra doses.
  • AND all and any correspondence to and from Ralph La Salle, Hannah Gordon and Kim Sinclair-Morris about the surplus supply and its distribution from Friday April 9 to April 18.

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COVID-19 vaccinations related reports, memos, briefings etc during 2021

  • Any memos, reports or briefing notes, including drafts, prepared since January 1, 2021 relating to the vaccine roll out in Canterbury.
  • Any emails and information about the left over vaccines distributed by the CDHB to businesses and contingency plan.
  • The names and number of businesses which were offered the free vaccines to avoid wastage.
  • The locations of every vaccination clinic in Canterbury.
  • The standby list of people within Managed Isolation and Quarantine or Port facilities.
  • Examples of how Māori and Pacific healthcare has been prioritised since the announcement of the vaccine roll out.

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More informationDownload pdf (3MB)

Supporting the wellbeing of MIQ facility workers in Canterbury: Survey Summary

  • Date: 10 May 2021
  • Document Type:

Background

The Information Team at Community and Public Health (the public health division of the Canterbury District Health Board), was approached by the Canterbury Regional Isolation and Quarantine (C-RIQ) leadership who were concerned by incidents of stigma and discrimination being reported to them by staff working within the Canterbury Managed Isolation and Quarantine facilities (MIQF). In order to inform next steps by the C-RIQ leadership in supporting their workforce, a rapid literature review and a survey of Canterbury MIQF staff was undertaken in late 2020.

You can also read the full MIQ facility workers survey and literature review

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Supporting the wellbeing of MIQ facility workers in Canterbury: Survey report and rapid literature review

Background

The Information Team at Community and Public Health (the public health division of the Canterbury District Health Board), was approached by the Canterbury Regional Isolation and Quarantine (C-RIQ) leadership who were concerned by incidents of stigma and discrimination being reported to them by staff working within the Canterbury Managed Isolation and Quarantine facilities (MIQF). In order to inform next steps by the C-RIQ leadership in supporting their workforce, a rapid literature review and a survey of Canterbury MIQF staff was undertaken in late 2020.

Literature Review

To date, little or no research has been applied to understanding any work-related wellbeing impacts for individual MIQF workers, their whānau, and their communities, as well as any implications for life outside-of-work. The most closely related literature is focused on healthcare and other front-line workers’ experiences within in-patient contexts, for other viral diseases such as HIV, EBOLA, MERS, SARS (although the COVID-19 literature is emerging).

In a high-stress situation, such as a pandemic response, distorted disease perception, misinformation, and fear can trigger reactions from individuals and groups that can disproportionately affect front-line workers (and their significant others) and lead to negative psychosocial outcomes. Stigma and discrimination directed towards front-line healthcare workers have been well documented across several previous viral epidemics including HIV, EBOLA, MERS, SARS, and currently COVID-19, where they have been shown to be strongly associated with low staff motivation, poor staff retention, low morale, reduced psychological wellbeing, and in some cases anxiety and depression.

The applicability of the literature review findings to COVID-19 MIQ facilities in New Zealand needs to be considered in light of the differences in illness severity and the nature of the settings studied in the literature. Despite these differences, previous epidemics and settings share many common elements, and many of the studies propose strategies that might be applied in the context of New Zealand’s MIQ facilities.

You can also read the MIQ facility workers survey summary

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COVID-19 related reports, plans, briefings etc during 2020

Requested re COVID-19 for calendar year 2020:

  • Situation reports
  • Status reports
  • Intelligence insight reports
  • Action, response and recovery plans
  • Task matrices, plans, or similar
  • Decision logs
  • Resource requests
  • Briefing / Cabinet papers
  • Organisation charts
  • Debrief / Lessons report

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More informationDownload pdf (13MB)

Reports and correspondence about Rosewood Rest Home

Copies of any reports, documents, briefings or correspondence that include or summarise feedback from DHB staff sent to work at Rosewood rest home.

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More informationDownload pdf (12MB)

Correspondence about Rosewood rest home, 3 April to 10 April 2020

All correspondence received and sent by Dan Coward and received and sent by Sue Nightingale about Rosewood rest home, between April 3 and April 10, inclusive.

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More informationDownload pdf (48MB)

Number of births during the COVID-19 lockdown

The number of births at Canterbury District Health Board facilities and home births during the nationwide coronavirus lockdown from March 25 to April 27. Can this information be broken down by location: at Christchurch Hospital, Christchurch Women's Hospital, Ashburton Hospital, Darfield Hospital, Kaikōura Health, Lincoln Maternity Hospital, Rangiora Health Hub, other CDHB facilities, or a home birth, and by date and sex. Can figures also be provided for the same period in 2019.

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More informationDownload pdf (1MB)

COVID-19 deaths Do Not Resuscitate orders

What percentage of NZ COVID-19 deaths had Do Not Resuscitate orders?

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More informationDownload pdf (400KB)

Use of requisitioning powers

Use of requisitioning powers - provide me with detail on your organisation’s use of requisitioning powers authorised under the state of emergency or under the epidemic notice.

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More informationDownload pdf (1MB)

Information about Rosewood rest home regarding the situation when staff and patients contracted Covid-19

Copies of any reports, documents, memoranda, or correspondence regarding the number of issues regarding safe practice at Rosewood Rest home and that took place after staff and patients contracted Covid-19.

Copies of any reports, documents, memoranda, or correspondence regarding the decision to appoint an acting manager to Rosewood Rest home.

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More informationDownload pdf (2MB)

Canterbury DHB Pandemic Influenza Coordination Plan 2018

The purpose of this plan is to outline the Canterbury DHB (CDHB) coordination strategies to manage the risk of pandemic influenza.

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More informationDownload pdf (600KB)

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Page last updated: 29 June 2021

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