We know that patient experience is a good indicator of the quality of our health services. Better experience, stronger partnerships with consumers, patient and family-centred care have been linked to improved health, clinical, financial, service and care outcomes. Patient feedback is used by our teams to monitor and improve the care we provide.
Understanding how people experience healthcare gives us valuable insight and an opportunity to celebrate our success, do more of what we are doing well and to find ways of how we can do better.
Every fortnight we invite patients who have spent at least one night in hospital or have attended an outpatient appointment to participate in our patient experience survey. An invitation to participate in the survey is delivered via email or a link in a text message. Taking part is voluntary.
If you receive an electronic invite – please complete it! We really value your time to provide us with feedback. Be assured your responses are completely anonymous.
Number of days hospitals spent in 'Code Red' and 'Code Black' 2021 calendar year (Jan-Dec).
We know that patient experience is a good indicator of the quality of our health services. Better experience, stronger partnerships with consumers, patient and family-centred care have been linked to improved health, clinical, financial, service and care outcomes. Patient feedback is used by our teams to monitor and improve the care we provide.
Understanding how people experience healthcare gives us valuable insight and an opportunity to celebrate our success, do more of what we are doing well and to find ways of how we can do better.
Every fortnight we invite patients who have spent at least one night in hospital or have attended an outpatient appointment to participate in our patient experience survey. An invitation to participate in the survey is delivered via email or a link in a text message. Taking part is voluntary.
If you receive an electronic invite – please complete it! We really value your time to provide us with feedback. Be assured your responses are completely anonymous.
We know that patient experience is a good indicator of the quality of our health services. Better experience, stronger partnerships with consumers, patient and family-centred care have been linked to improved health, clinical, financial, service and care outcomes. Patient feedback is used by our teams to monitor and improve the care we provide.
Understanding how people experience healthcare gives us valuable insight and an opportunity to celebrate our success, do more of what we are doing well and to find ways of how we can do better.
Every fortnight we invite patients who have spent at least one night in hospital or have attended an outpatient appointment to participate in our patient experience survey. An invitation to participate in the survey is delivered via email or a link in a text message. Taking part is voluntary.
If you receive an electronic invite – please complete it! We really value your time to provide us with feedback. Be assured your responses are completely anonymous.
The Maternity Quality and Safety Programme (MQSP) Annual Report is published each year and submitted to the Ministry of Health.
The patient experience survey contains questions about four areas that patients experience when engaged with the health system; communication, partnership, co-ordination and physical and emotional needs. Patients are also asked to provide an overall experience score out of ten.
The patient experience survey contains questions about four areas that patients experience when engaged with the health system; communication, partnership, co-ordination and physical and emotional needs. Patients are also asked to provide an overall experience score out of ten.
A serious adverse event (SAE) is one which has resulted in significant additional treatment, major loss of function, is life threatening or has led to an unexpected death.
Reports, meetings, agendas and letters shared between the DHB and NZNO on bullying and harassment in the 2018 / 2019 financial year.
The patient experience survey contains questions about four areas that patients experience when engaged with the health system; communication, partnership, co-ordination and physical and emotional needs. Patients are also asked to provide an overall experience score out of ten.
The patient experience survey contains questions about four areas that patients experience when engaged with the health system; communication, partnership, co-ordination and physical and emotional needs. Patients are also asked to provide an overall experience score out of ten.
The Maternity Quality and Safety Programme (MQSP) Annual Report is published each year and submitted to the Ministry of Health.
Bullying, harassment or other complaints laid by staff over the past five years.
A serious adverse event (SAE) is one which has resulted in significant additional treatment, major loss of function, is life threatening or has led to an unexpected death.
The patient experience survey contains questions about four areas that patients experience when engaged with the health system; communication, partnership, co-ordination and physical and emotional needs. Patients are also asked to provide an overall experience score out of ten.
The patient experience survey contains questions about four areas that patients experience when engaged with the health system; communication, partnership, co-ordination and physical and emotional needs. Patients are also asked to provide an overall experience score out of ten.
Since January 2015 how many staff from Hillmorton Hospital have taken leave on ACC as a result of assaults by patients?
All information held by DHB which pertains to serious assaults on security guards in the last twelve months.
Total number of complaints relating to alleged staff bullying harassment or inappropriate behaviour for the last five years.
Assaults each year against nursing staff only, broken down by year from 2015-2018
Reports and presentations given to WorkSafe since December 2018
The patient experience survey contains questions about four areas that patients experience when engaged with the health system; communication, partnership, co-ordination and physical and emotional needs. Patients are also asked to provide an overall experience score out of ten.
The patient experience survey contains questions about four areas that patients experience when engaged with the health system; communication, partnership, co-ordination and physical and emotional needs. Patients are also asked to provide an overall experience score out of ten.
Details of incidents relating to equipment not being properly sterilised in 2018 and 2019 to date.
The number of assaults on Canterbury District Health Board staff last three years.
A serious adverse event (SAE) is one which has resulted in significant additional treatment, major loss of function, is life threatening or has led to an unexpected death.
All information re complaints made over last three years: Complaints: Patients against Staff, Staff against Patients and Staff against Staff.
The Maternity Quality and Safety Programme (MQSP) Annual Report is published each year and submitted to the Ministry of Health.
Implementation of steps to appoint additional staff required to implement [the safer] rosters” provided by Schedule Ten of the NZRDA & District Health Boards Multi Employer Collective Agreement
Canterbury DHB patients behaving in a sexually abusive manner.
Hillmorton Hospital Policies and procedures to prevent violence against staff
Processes and protocols for monitoring mental health patients while they are on breaks or leave from facilities.
Two action groups formed to solve staff safety issues at Hillmorton's Acute Mental Health Inpatient Unit
CDHB Maternity Unit - staff vacancies, how often has the unit been code red in past year.
A serious adverse event (SAE) is one which has resulted in significant additional treatment, major loss of function, is life threatening or has led to an unexpected death.
The Maternity Quality and Safety Programme (MQSP) Annual Report is published each year and submitted to the Ministry of Health.
A serious adverse event (SAE) is one which has resulted in significant additional treatment, major loss of function, is life threatening or has led to an unexpected death.
Showing 1-40 of 43 results, page 1 of 2.
Page last updated: 17 October 2022
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