Safety
41 documents.
Canterbury DHB Inpatient Experience Survey – March to June 2021
- Date: 8 Oct 2021
- Document Type: Patient Experience Survey
We know that patient experience is a good indicator of the quality of our health services. Better experience, stronger partnerships with consumers, patient and family-centred care have been linked to improved health, clinical, financial, service and care outcomes. Patient feedback is used by our teams to monitor and improve the care we provide.
Understanding how people experience healthcare gives us valuable insight and an opportunity to celebrate our success, do more of what we are doing well and to find ways of how we can do better.
Every fortnight we invite patients who have spent at least one night in hospital or have attended an outpatient appointment to participate in our patient experience survey. An invitation to participate in the survey is delivered via email or a link in a text message. Taking part is voluntary.
If you receive an electronic invite – please complete it! We really value your time to provide us with feedback. Be assured your responses are completely anonymous.
Canterbury DHB Outpatient Experience Survey – March to June 2021
- Date: 8 Oct 2021
- Document Type: Patient Experience Survey
We know that patient experience is a good indicator of the quality of our health services. Better experience, stronger partnerships with consumers, patient and family-centred care have been linked to improved health, clinical, financial, service and care outcomes. Patient feedback is used by our teams to monitor and improve the care we provide.
Understanding how people experience healthcare gives us valuable insight and an opportunity to celebrate our success, do more of what we are doing well and to find ways of how we can do better.
Every fortnight we invite patients who have spent at least one night in hospital or have attended an outpatient appointment to participate in our patient experience survey. An invitation to participate in the survey is delivered via email or a link in a text message. Taking part is voluntary.
If you receive an electronic invite – please complete it! We really value your time to provide us with feedback. Be assured your responses are completely anonymous.
Maternity Quality and Safety Programme (MQSP) Annual Report 2019/20
- Date: 7 May 2021
- Document Type: Maternity Quality & Safety Programme (MQSP) Annual Report, Report
The Maternity Quality and Safety Programme (MQSP) Annual Report is published each year and submitted to the Ministry of Health.
Canterbury DHB In-Patient Experience Survey – November 2020 to February 2021
- Date: 15 Apr 2021
- Document Type: Patient Experience Survey
The patient experience survey contains questions about four areas that patients experience when engaged with the health system; communication, partnership, co-ordination and physical and emotional needs. Patients are also asked to provide an overall experience score out of ten.
Canterbury DHB Outpatient Experience Survey – November 2020 to February 2021
- Date: 15 Apr 2021
- Document Type: Patient Experience Survey
The patient experience survey contains questions about four areas that patients experience when engaged with the health system; communication, partnership, co-ordination and physical and emotional needs. Patients are also asked to provide an overall experience score out of ten.
Incidents of equipment not being properly sterilised
- Date: 18 Feb 2021
- Document Type: Official Information Act Response
- ID: CDHB 10529
- A detailed breakdown of any and all incidents relating to equipment not being properly sterilised by Canterbury District Health Board and West Coast District Health Board from March 2020.
- Please clarify if the lack of sterilisation was picked up before or after patient exposure.
Canterbury DHB Serious Adverse Events Report 2019/20
- Date: 10 Dec 2020
- Document Type: Report, Serious Adverse Events Report
A serious adverse event (SAE) is one which has resulted in significant additional treatment, major loss of function, is life threatening or has led to an unexpected death.
Safety and security of maternity patients
- Date: 9 Dec 2020
- Document Type: Official Information Act Response
- ID: CDHB 10472
- How many women gave birth at Christchurch Women's Hospital because there were concerns for her safety?
- Can you provide a breakdown of those women by age and ethnicity?
- How many women booked to give birth at Christchurch Women's Hospital were supported with a safety plan for their birth as part of the Integrated Safety Response?
- Can you provide a breakdown of those women by age and ethnicity?
- How many times were security called to respond to a perceived/real threat of violence to a woman at Christchurch Women's Hospital before/during/after giving birth there?
Impersonation of doctors and unauthorised access to health facilities
- Date: 17 Jul 2020
- Document Type: Official Information Act Response
- ID: CDHB 10331
- Total number of incidents involving an allegation that a member of the public had impersonated a physician 1/5/2019 - 31/8/2019.
- Total number of incidents involving an allegation that a member of the public had gained unauthorised access to a surgical theatre or pathology lab 1/5/2019 - 13/8/2019.
- Total number of incidents involving an allegation that a DHB employee had engaged in the interception of private email communications between a patient and a DHB employee between 1/1/2019 and 29/5/2020.
Incidences of bullying and harassment shared with NZNO in 2018/19
- Date: 17 Mar 2020
- Document Type: Official Information Act Response
- ID: CDHB 10229
Reports, meetings, agendas and letters shared between the DHB and NZNO on bullying and harassment in the 2018 / 2019 financial year.
Canterbury DHB Out-Patient Experience Survey – September 2019 to January 2020
- Date: 10 Feb 2020
- Document Type: Patient Experience Survey
The patient experience survey contains questions about four areas that patients experience when engaged with the health system; communication, partnership, co-ordination and physical and emotional needs. Patients are also asked to provide an overall experience score out of ten.
Canterbury DHB In-Patient Experience Survey – September 2019 to January 2020
- Date: 10 Feb 2020
- Document Type: Patient Experience Survey
The patient experience survey contains questions about four areas that patients experience when engaged with the health system; communication, partnership, co-ordination and physical and emotional needs. Patients are also asked to provide an overall experience score out of ten.
Maternity Quality and Safety Programme (MQSP) Annual Report 2018/19
- Date: 17 Dec 2019
- Document Type: Maternity Quality & Safety Programme (MQSP) Annual Report, Report
The Maternity Quality and Safety Programme (MQSP) Annual Report is published each year and submitted to the Ministry of Health.
Bullying, harassment and complaints laid by staff over the past five years
- Date: 28 Nov 2019
- Document Type: Official Information Act Response
- ID: CDHB 10212
Bullying, harassment or other complaints laid by staff over the past five years.
Canterbury DHB Serious Adverse Events Report 2018/19
- Date: 20 Nov 2019
- Document Type: Report, Serious Adverse Events Report
A serious adverse event (SAE) is one which has resulted in significant additional treatment, major loss of function, is life threatening or has led to an unexpected death.
Canterbury DHB In-Patient Experience Survey – April 2019 to September 2019
- Date: 29 Oct 2019
- Document Type: Patient Experience Survey
The patient experience survey contains questions about four areas that patients experience when engaged with the health system; communication, partnership, co-ordination and physical and emotional needs. Patients are also asked to provide an overall experience score out of ten.
Canterbury DHB Out-Patient Experience Survey – April 2019 to September 2019
- Date: 29 Oct 2019
- Document Type: Patient Experience Survey
The patient experience survey contains questions about four areas that patients experience when engaged with the health system; communication, partnership, co-ordination and physical and emotional needs. Patients are also asked to provide an overall experience score out of ten.
Hillmorton Hospital staff on ACC following assaults
- Date: 17 Oct 2019
- Document Type: Official Information Act Response
- ID: CDHB 10169
Since January 2015 how many staff from Hillmorton Hospital have taken leave on ACC as a result of assaults by patients?
Serious assaults on security guards
- Date: 17 Oct 2019
- Document Type: Official Information Act Response
- ID: CDHB 10119
All information held by DHB which pertains to serious assaults on security guards in the last twelve months.
Staff bullying, harassment and inappropriate behaviour
- Date: 10 Oct 2019
- Document Type: Official Information Act Response
- ID: CDHB 10173
Total number of complaints relating to alleged staff bullying harassment or inappropriate behaviour for the last five years.
Assaults against nurses 2015-2018
- Date: 15 Jul 2019
- Document Type: Official Information Act Response
- ID: CDHB 10090
Assaults each year against nursing staff only, broken down by year from 2015-2018
Canterbury DHB presentation to WorkSafe
- Date: 8 Jul 2019
- Document Type: Official Information Act Response
- ID: CDHB 10104
Reports and presentations given to WorkSafe since December 2018
Canterbury DHB Out-Patient Experience Survey – October 2018 to May 2019
- Date: 30 May 2019
- Document Type: Patient Experience Survey
The patient experience survey contains questions about four areas that patients experience when engaged with the health system; communication, partnership, co-ordination and physical and emotional needs. Patients are also asked to provide an overall experience score out of ten.
Canterbury DHB In-Patient Experience Survey – October 2018 to May 2019
- Date: 30 May 2019
- Document Type: Patient Experience Survey
The patient experience survey contains questions about four areas that patients experience when engaged with the health system; communication, partnership, co-ordination and physical and emotional needs. Patients are also asked to provide an overall experience score out of ten.
Sterilisation equipment failure
- Date: 6 May 2019
- Document Type: Official Information Act Response
- ID: CDHB 10070
Details of incidents relating to equipment not being properly sterilised in 2018 and 2019 to date.
Assaults on CDHB staff in the last three years
- Date: 16 Apr 2019
- Document Type: Official Information Act Response
- ID: CDHB 10026
The number of assaults on Canterbury District Health Board staff last three years.
Canterbury DHB Serious Adverse Events Report 2017/18
- Date: 7 Dec 2018
- Document Type: Report, Serious Adverse Events Report
A serious adverse event (SAE) is one which has resulted in significant additional treatment, major loss of function, is life threatening or has led to an unexpected death.
Complaints regarding bullying, sexual harassment, assault in the last 3 years
- Date: 31 Oct 2018
- Document Type: Official Information Act Response
- ID: CDHB 9941
All information re complaints made over last three years: Complaints: Patients against Staff, Staff against Patients and Staff against Staff.
Maternity Quality and Safety Programme (MQSP) Annual Report 2017/18
- Date: 30 Oct 2018
- Document Type: Maternity Quality & Safety Programme (MQSP) Annual Report, Report
The Maternity Quality and Safety Programme (MQSP) Annual Report is published each year and submitted to the Ministry of Health.
Implementation of safer rosters provided by Schedule Ten of the NZRDA and DHB MECA
- Date: 8 Oct 2018
- Document Type: Official Information Act Response
- ID: CDHB 9929 and WCDHB 9200
Implementation of steps to appoint additional staff required to implement [the safer] rosters” provided by Schedule Ten of the NZRDA & District Health Boards Multi Employer Collective Agreement
Patients behaving in sexually abusive manner
- Date: 8 Oct 2018
- Document Type: Official Information Act Response
- ID: CDHB 9926
Canterbury DHB patients behaving in a sexually abusive manner.
Hillmorton Hospital Policies and Procedures to prevent violence against staff
- Date: 13 Sep 2018
- Document Type: Official Information Act Response
- ID: CDHB 9919
Hillmorton Hospital Policies and procedures to prevent violence against staff
Policies and procedures for monitoring mental health patients while they are on leave or a break
- Date: 13 Sep 2018
- Document Type: Official Information Act Response
- ID: CDHB 9912
Processes and protocols for monitoring mental health patients while they are on breaks or leave from facilities.
Mental Health Hillmorton Working Groups re Safety Issues
- Date: 21 Aug 2018
- Document Type: Official Information Act Response
- ID: CDHB 9893
Two action groups formed to solve staff safety issues at Hillmorton's Acute Mental Health Inpatient Unit
Maternity Staff vacancies Maternity Unit – Post natal ward
- Date: 6 Jul 2018
- Document Type: Official Information Act Response
- ID: CDHB 9765
CDHB Maternity Unit - staff vacancies, how often has the unit been code red in past year.
Canterbury DHB Serious Adverse Events Report 2016/17
- Date: 24 Nov 2017
- Document Type: Report, Serious Adverse Events Report
A serious adverse event (SAE) is one which has resulted in significant additional treatment, major loss of function, is life threatening or has led to an unexpected death.
Maternity Quality and Safety Programme (MQSP) Annual Report 2016/17
- Date: 17 Oct 2017
- Document Type: Maternity Quality & Safety Programme (MQSP) Annual Report, Report
The Maternity Quality and Safety Programme (MQSP) Annual Report is published each year and submitted to the Ministry of Health.
Canterbury DHB Serious Adverse Events Report 2015/16
- Date: 24 Nov 2016
- Document Type: Report, Serious Adverse Events Report
A serious adverse event (SAE) is one which has resulted in significant additional treatment, major loss of function, is life threatening or has led to an unexpected death.
Canterbury DHB Serious Adverse Events Report 2014/15
- Date: 24 Nov 2015
- Document Type: Report, Serious Adverse Events Report
A serious adverse event (SAE) is one which has resulted in significant additional treatment, major loss of function, is life threatening or has led to an unexpected death.
Canterbury DHB Serious Adverse Events Report 2013/14
- Date: 24 Nov 2014
- Document Type: Report, Serious Adverse Events Report
A serious adverse event (SAE) is one which has resulted in significant additional treatment, major loss of function, is life threatening or has led to an unexpected death.
Showing 1-40 of 41 results, page 1 of 2.
Page last updated: 8 October 2021
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