Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.
Last updated: 16 September 2022
Mask exemptions accepted for people seeking treatment Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.
*Treatment includes: coming into the Emergency Department, outpatient appointments, surgery or a procedure.
For visitors to all facilities effective from Friday 16 September 2022
Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.
There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and visitors safe.
Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:
Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
Hand sanitiser is available and must be used.
Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.
Visiting patients with COVID-19
People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.
Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.
Was the CDHB not monitoring the quality of cardiac services for 2017, 2018, 2019?
If they did, can I have the quality reports. /Echo (which is currently the most definitive low cost screening procedure) wait times are not monitored by the CDHB for the last 3 years and no one is looking for correlation between Echo wait times and hospitalisation/death incidents?
Again, more formally: Was the CDHB not monitoring the quality of cardiac diagnostic services and the correlation to hospitalisation/death for 2017, 2018, 2019?
If they did, can I have the quality reports.
Does the CDHB produce quality reports to measure how many people were admitted to ED for heart condition while waiting for a diagnostic/procedure?