Quick access to:
Staff can access many internal resources from this page, see the information below for more advice about accessing staff services.
Staff can access email from outside of the computer network at https://mail.cdhb.health.nz
Note: Email is protected by two factor authentication, to log into your email you will need:
Read the following guides about setting up and accessing email
For more information contact ISG Service Desk
Max. is a self-service portal that allows you to complete HR processes online, such as booking leave, and accessing your payslips.
If you are a staff member and have an enquiry related to max. or employment, please contact the People and Capability team at firstname.lastname@example.org
You can also access max. - People and Capability Service Portal for People and Capability services and information.
Note: To access max. - People and Capability Service Portal you will need:
Staff can log IT issues and requests such as unlocking your user account on the iSupport Service Desk Portal
Note: you will need your Username and Password to log in.
Staff can also log urgent IT issues and requests by calling or emailing the IT Service Desk.
Colleagues can access software and files remotely by using VDI (Virtual Desktop Infrastructure), MobilePass/Citrix, or GlobalProtect. Using one of these will give you access to applications such as HCS, MedChart, Hospital HealthPathways, PRISM, Office, Outlook, and others.
The Self-Service Password Reset (SSPR) tool provides staff with the ability to change/reset their password, or unlock their account.
Staff can reset their network account without involving an administrator or calling the ISG Service Desk. Steps are simple and can be done from a mobile phone, or any PC connected with the Internet.
To reset your password go to: https://aka.ms/sspr (instructions are below)
Instructions for both registering and resetting your password using Self-Service Password Reset (SSPR) are below.
Staff can access the healthLearn online education platform at www.healthlearn.ac.nz
Note: you will need a healthlearn Username and Password to log in.
Staff benefits such as the Something for you programme are NOT LISTED on this public website.
Staff benefits in the Something for you programme can currently only be viewed on our internal website by:
Note: MOBILEPASS and Citrix Tokens to enable external access for staff can be requested from ISG Service Desk.
HealthPathways are the main source of assessment, management and referral information about Canterbury health services for general practice teams and other community healthcare providers. Please note: Full access to HealthPathways information is only available to health professionals.
For queries about HealthPathways, please call the HealthPathways Coordinator.
The Waitaha Canterbury Pānui weekly newsletter can be read in the Health News section of this website.
The majority of internal policies are stored on the intranet called PRISM (a private internal website).
PRISM - the intranet, is only available to staff who are working inside the computer network, or by logging into the network using a MOBILEPASS or Citrix Token provided by ISG.
From October 2018 staff policies and staff educational information are not listed on this website, and have moved to the education website edu.cdhb.health.nz. This includes:
Health providers can request to have access to Health Connect South (HCS) so they can perform their clinical duties, e.g. radiology reporting etc.
All applicants need to complete an individual form PLUS for their organisation to complete the general conditions form. If you do not belong to an organisation then you still need a completed “general conditions” form which you can complete yourself.
Information about the process of ordering and returning staff uniforms can be read in the documents below.
Please read FAQs about staff uniforms below, or if you have a question about uniforms that is not answered please email us.
Email us with your purchase order number and the details as to what size you think the uniform should be.
If you have ordered a uniform, and it has not arrived, and you need a uniform urgently, we have a small supply of new uniforms, but not all sizes. Please call the Service Manager, Back of House ext 66882 or 03 3377 882
Fashion Uniforms Fitting Service, 7b Pilgrim Place, Christchurch
Open hours: Tues and Wed 10am - 4pm
Page last updated: 13 December 2022
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