Tuesday 2 June 2020Media release4 minutes to read
Canterbury DHB is well on its way to reinstating planned care – meaning we’re continuing to reschedule appointments, based on clinical priority, that were postponed as the country went into lockdown to slow the spread of COVID-19.
Canterbury DHB Chief Medical Officer, Dr Sue Nightingale says at Alert Level 2 the risk from COVID-19 is greatly reduced and we have resumed many of our services with additional strict precautions to keep everybody safe. The DHB anticipated being at 85 percent of capacity within four weeks of coming out of lockdown – and has already achieved that goal.
“Now we are confident that we can provide care without exposing people to the risk of getting COVID-19 in our facilities, we want to get back on track with people’s care plans as soon as we can – but as we make new appointments for you, we really need you to attend and allow us to pick up where we left off with your care without further delay.
“For some people the way we provide that care has changed, so that they can still receive care when and where they need it. More consultations will occur over the phone or by video link for example, to avoid unnecessary person-to-person contact.
“However, there are many circumstances when we do need to see you in person – for some time to come we will only make that kind of appointment where it’s essential. When you do come to your appointment you will find that a few other things have changed too,” says Dr Nightingale.
To meet Alert Level 2 physical distancing requirements, we continue to restrict the number of visitors entering the premises and people who enter the hospital have their details recorded for contact tracing purposes.
“We apologise if these measures cause any inconvenience, but please remember our priority, as always, is to provide you with the best possible care while keeping you safe,” Dr Nightingale says.
If you get a message about a new outpatient appointment or in relation to planned surgery, it’s important you attend. These appointments are part of helping you stay well or recover faster. If you have any difficulty attending, please let us know and we will do our best to work with you to find a more suitable time.
It also helps others and our health system if you let us know in advance if you can’t make your appointment – we can then give that timeslot to someone else and so make sure we can make the most of the clinical time available.
Additional information – how we are keeping people safe
Besides reducing face-to-face appointments to those that are really necessary, other precautions include:
Page last updated: 25 September 2020
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