VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Canterbury DHB’s public health team want to hear from anyone who dined at Madam Woo restaurant on 15 and 17 January, due to possible Hepatitis A exposure

Tuesday 28 January 2020Media release2 minutes to read

THIS IS AN ARCHIVED PAGE. The advice and information contained in this page may not be current and it should only be used for historical reference purposes.
Public Health Alert

An urgent Hepatitis A vaccination is being offered to people who dined at Madam Woo restaurant on 15 and 17 January

Community and Public Health are advising people who ate at Madam Woo Christchurch (255 St Asaph Street) at any time on 15 or 17 January 2020 that they may have been exposed to Hepatitis A.

An urgent Hepatitis A vaccination is being offered to diners who have no previous immunity to Hepatitis A. You would be considered to have immunity if you’ve already been vaccinated or had Hepatitis A.

People who ate food from Madam Woo Christchurch – either dine in – takeaway or from a meal delivery service should call the public health team in Christchurch as soon as possible – please call  03 364 1777 and ask to speak to a Health Protection Officer. 

Medical Officer of Health Dr Ramon Pink says there is a limited window of opportunity to provide vaccinations which will provide the best protection to prevent someone going on to develop Hepatitis A. People who dined on 15 January have until Wednesday 29 January to receive the vaccination, and those who dined on 17 January have until Friday 31 January to be vaccinated.

Dr Pink thanked the team at Madam Woo for their cooperation.

“The team have been extremely good to work with. It’s important to stress that there is no ongoing risk of infection to anyone who dines at Madam Woo now,” he said.

ENDS

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Page last updated: 30 July 2020

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