Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022


Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

New COVID-19 testing centre to open in Rangiora from 9am Thursday 03 March

Tuesday 1 March 2022Media release2 minutes to read

THIS IS AN ARCHIVED PAGE. The advice and information contained in this page may not be current and it should only be used for historical reference purposes.
New COVID-19 testing facility in Christchurch

New COVID-19 testing facility in Rangiora

New COVID-19 testing centre to open in Rangiora from 9am Thursday 03 March

To help meet high public demand for testing, an additional drive-through COVID-19 testing site will be set up at Waimakariri Hockey Turf, at 291 Coldstream Road, Rangiora.

 Updated 22 March 2022  Waimakariri Community Collection Site

Location: Waimakariri Hockey Turf, at 291 Coldstream Road, Rangiora.

Hours: 9am-3pm Mon-Fri only this week, and then 9am-3pm Monday, Tuesday, Friday only from 28 March until further notice. This facility is drive-through only and will be providing RAT (Rapid Antigen Test) collection only at this time.

This facility is drive-through only and will be providing RAT (Rapid Antigen Test) collection only at this time.

People are advised to attend only if they are experiencing COVID-19 symptoms, they are a household contact of a known case or they have been advised to get tested by a health professional.

Incident Controller for the Canterbury health system’s Omicron outbreak response, Tracey Maisey says demand for testing has understandably spiked in recent days as the number of community cases has risen.

“We’d like to thank the North Canterbury community for their patience and taking the time to visit testing centres in Christchurch. We’re pleased to be able to respond to their needs by opening this additional site in Rangiora.”




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Page last updated: 29 March 2022

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