VISITING HOSPITAL

All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
13 March 2023

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

To keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended to be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

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7 news items.

Media release

COVID-19 in Canterbury – case numbers continue to top more than 1000 a day

Friday 13 May 2022

Cantabrians are asked to remain vigilant and continue to keep up their healthy habits as new COVID-19 cases in the... read more about COVID-19 in Canterbury – case numbers continue to top more than 1000 a day»

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Media release

Canterbury DHB updates its visitor policy April 18 2022

Monday 18 April 2022

Please attribute comment to Tracey Maisey, Incident Controller, Canterbury DHB Emergency Coordination Centre Canterbury... read more about Canterbury DHB updates its visitor policy April 18 2022»

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Media release

Healthcare information for the Easter weekend

Thursday 14 April 2022Quick Read

Dr Helen Skinner, ECC Incident Controller, Canterbury DHB, is urging people to continue to test themselves for COVID-19... read more about Healthcare information for the Easter weekend»

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Media release

Vaccination programme re-prioritisation implemented in Canterbury

Monday 14 March 2022Quick Read

The impact of Omicron has led to re-prioritisation of the COVID-19 vaccination programme according to Canterbury... read more about Vaccination programme re-prioritisation implemented in Canterbury»

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Media release

Some Canterbury health services deferred as DHB staffing impacted by COVID-19

Monday 14 March 2022Quick Read

As the number of active cases of Omicron continues to rise in our community, more Canterbury DHB staff are contracting... read more about Some Canterbury health services deferred as DHB staffing impacted by COVID-19»

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Media release

Canterbury DHB confirms first cases of COVID-19 on Chatham Islands

Sunday 6 March 2022Quick Read

Canterbury DHB’s Emergency Coordination Centre Controller, Dr Helen Skinner confirmed this afternoon that two Chatham... read more about Canterbury DHB confirms first cases of COVID-19 on Chatham Islands»

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Media release

Canterbury DHB updates its visitor policy

Monday 21 February 2022

  Please attribute comment to Tracey Maisey, Incident Controller, Canterbury DHB Emergency Coordination Centre... read more about Canterbury DHB updates its visitor policy»

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Page last updated: 27 February 2024

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