VISITING HOSPITAL

All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
13 March 2023

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

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7 news items.

Featured – Facilities News

Serving up a festive treat for Canterbury patients

Friday 23 December 2022Quick Read

  If you thought planning and cooking a Christmas meal for the whānau was a big undertaking, spare a thought for... read more about Serving up a festive treat for Canterbury patients»

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Featured – Media release

Canterbury patients to be treated to a festive feast this Christmas

Friday 24 December 2021Quick Read

If you thought planning and cooking a Christmas meal for the whānau was a big undertaking, spare a thought for... read more about Canterbury patients to be treated to a festive feast this Christmas»

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Featured – Media release

Serving up a festive treat for Canterbury patients

Thursday 24 December 2020Quick Read

The highlights of a kiwi Christmas can range from backyard cricket to a trip to the beach. But one thing that connects... read more about Serving up a festive treat for Canterbury patients»

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Featured – Media release

Canterbury patients to be treated to a festive feast this Christmas

Tuesday 24 December 2019Quick Read

If you thought planning and cooking a Christmas meal for the whānau was a big undertaking, spare a thought for... read more about Canterbury patients to be treated to a festive feast this Christmas»

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Media release

Festive fare for patients on Christmas Day

Monday 24 December 2018Quick Read

If you thought planning and cooking a Christmas meal for the whanau was a big undertaking, spare a thought for... read more about Festive fare for patients on Christmas Day»

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Media release

A fresh approach to food at Canterbury hospitals

Monday 3 July 2017Quick Read

Canterbury DHB has brought a range of services in-house, including all food services, and at Ashburton Hospital our... read more about A fresh approach to food at Canterbury hospitals»

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Media release

Canterbury DHB to manage all food services from 1 July 2017

Monday 6 March 2017

Canterbury DHB has announced that it will take over management of all food services from 1 July 2017, after the current... read more about Canterbury DHB to manage all food services from 1 July 2017»

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Page last updated: 14 February 2023

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