All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
13 March 2023

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

To keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended to be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Passive fire defects and WOFs

Response to official information request

  1. A core question that patients and staff might like answered is: Exactly who has made the call that a WOF can be issued even though passive fire is not up to scratch? And on what basis?
  2. A list of passive fire defects identified, per building, and those buildings’ IL ratings
  3. Detail of what has been rectified
    a. and what hasn’t,
    b. and what will be (a repair timeline)
  4. So this single WOF covers all and every CDHB building?
    a. at its main campus?
    b. and at other sites?
  5. So CDHB does not need a WOF for each building, as Waikato and Counties Manukau and Auckland DHB do?
  6. Does the WOF cover buildings that were consented under the current Code, but are non-compliant with that Code? Who decided that was OK?
  7. The DHB only uses IQPs who have passed the DHB’s own tests?
  8. And that these tests include an IQP having to fix the defects on a dummy wall? Sounds innovative.


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Page last updated: 9 October 2019

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