HOSPITAL VISITING

Hospital visiting guidelines updated 16 September 2022: Hospital visitors must wear a surgical/medical paper mask. Fabric face coverings are not acceptable. See our COVID-19 pages for detailed information about hospital visiting guidelines, COVID-19 tests and care in the community advice. See www.vaccinatecanterburywestcoast.nz for information about vaccinations.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors other than a parent or caregiver are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

St George’s Maternity Centre

You’re pregnant and have COVID-19? We’re here to support you (PDF, 800KB) pamphlet.

You’re pregnant and have COVID-19? 

During pregnancy, most people with COVID-19 will have a mild flu-like illness and it is unlikely to cause problems for you or your baby, especially if you have been vaccinated. 

Read more advice and find useful links and phone numbers in our You’re pregnant and have COVID-19? We’re here to support you (PDF, 800KB) pamphlet.

St. George’s maternity centre is located within the St. George’s Hospital and is located approximately 12 minutes’ drive from Christchurch Women’s Hospital and provides primary birthing care and postnatal maternity services. In collaboration with your Lead Maternity Carer, St. George’s can offer you 24 hour, safe, flexible and supportive midwifery care during, and / or after, the birth of your baby.

Pregnancy and birth are normal physiological processes for the majority of women. If you have no complications detected, the option of birthing at a primary unit should be offered and encouraged. By choosing to birth at a primary facility, you are more likely to have a normal birth and less likely to need interventions. Most women who choose to birth at St. George’s do so, but occasionally a transfer to tertiary services at Christchurch Women’s Hospital is necessary. St. George’s Hospital is fully equipped for childbirth, and the midwives are regularly trained to deal with emergencies.

Primary Birthing Units provide a relaxed homelike environment enabling uninterrupted birth and adjustment to parenthood, with time to support you during breastfeeding.

For more information about St. George’s maternity centre please visit the St George's Hospital website.

Page last updated: 31 March 2022

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