VISITING HOSPITAL

All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
13 March 2023

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

To keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended to be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors can also read the additional COVID-19 related visiting guidelines .

Department Performance Measure Results 2017-2019

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  4. Department Performance Measure Results 2017-2019

Response to official information request

  1. The performance measure results of each department from September 2017 to September 2019 e.g. patient flow indicators.
  2. The number of vacancies in specialist roles across each DHB department and length of each vacancy from September 2017 to September 2019?
  3. The cost of paying and total number of staff (plus extra expenses including things such as food and accommodation) on temporary contracts covering for someone of the same profession (also known as locum/cattle workforce/agency/bureaus) in each department from September 2017 to September 2019?
  4. The total number of staff in each department if it was at its ideal target from September 2017 to September 2019?
  5. What are the DHB’s staffing arrangements when departments are not at full staff capacity?
  6. The average length of each staff member’s employment (staff members contracts explained above) with the DHB from September 2017 to September 2019?
  7. The average wait times for patients, as well as longest and shortest individual wait times for specialist appointments and elective surgeries from September 2017 to September 2019? Please specify each specialist department? i.e. neurologist, cardiologist etc and if it was for appointments or elective surgeries.

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Page last updated: 14 January 2020

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