VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Mental Health

12 news items.

Media release

Canterbury DHB welcomes announcement of more funds to support the wellbeing of children

Thursday 22 February 2018Quick Read

Canterbury DHB Chief Executive David Meates, today welcomed the Prime Minister's announcement of an additional $28... read more about Canterbury DHB welcomes announcement of more funds to support the wellbeing of children»

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Media release

Canterbury DHB staff member appointed to Inquiry team

Wednesday 24 January 2018Quick Read

Canterbury DHB is congratulating one of its Specialist Mental Health Service (SMHS) staff on his appointment to the... read more about Canterbury DHB staff member appointed to Inquiry team»

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Media release

Supporting mental health in Kaikoura a priority

Friday 18 November 2016Quick Read

​Health officials are crediting Kaikoura residents and visitors for their vigilance in preventing a gastro outbreak... read more about Supporting mental health in Kaikoura a priority»

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Media release

Canterbury DHB delighted one-stop shop for addiction services opens

Friday 1 July 2016Quick Read

Canterbury DHB is delighted Tūhauora – Christchurch Central has been officially opened by the Minister of Health... read more about Canterbury DHB delighted one-stop shop for addiction services opens»

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Media release

Canterbury DHB pleased increased mental health need recognised

Monday 21 March 2016Quick Read

Canterbury DHB chair, Murray Cleverley, is pleased with today’s announcement by the Minister of Health, Dr Jonathan... read more about Canterbury DHB pleased increased mental health need recognised»

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Media release

Canterbury DHB has not made a decision to cut services

Tuesday 16 February 2016Quick Read

​Canterbury District Health Board chair, Murray Cleverley says the Board has not made a decision to cut mental health... read more about Canterbury DHB has not made a decision to cut services»

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Media release

Canterbury Health System update, message from David Meates CEO

Tuesday 16 February 2016

The Canterbury Health System's seamless response to Sunday's magnitude 5.7 earthquake demonstrates another incredible... read more about Canterbury Health System update, message from David Meates CEO»

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Media release

Growing concern for the wellbeing of those with unsettled EQC and insurance claims

Thursday 19 February 2015

New research shows signs some Cantabrians are now coping better with the psychological impact of the earthquakes and... read more about Growing concern for the wellbeing of those with unsettled EQC and insurance claims»

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Showing 1-12 of 12 results, page 1 of 1.

Page last updated: 2 December 2022

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