VISITING HOSPITAL

All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
13 March 2023

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Dr Alistair Humphrey

16 news items.

Media release

Health Warning for swimming after heavy rainfall

Thursday 22 February 2018Quick Read

The Community and Public Health division of Canterbury District Health Board has issued a health warning for swimming... read more about Health Warning for swimming after heavy rainfall»

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Media release

Four gastro cases in Waiau, North Canterbury

Friday 18 November 2016Quick Read

Four people from the North Canterbury settlement of Waiau have contracted norovirus over the past two days. Two adults... read more about Four gastro cases in Waiau, North Canterbury»

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Media release

Gastro outbreak biggest risk for isolated Kaikoura residents now

Wednesday 16 November 2016Quick Read

Canterbury DHB's community and public health officials arrived in Kaikoura yesterday and are focusing on preventing the... read more about Gastro outbreak biggest risk for isolated Kaikoura residents now»

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Media release

Public health officials arrive in Kaikoura

Tuesday 15 November 2016Quick Read

Canterbury medical officer of health Dr Alistair Humphrey and two Canterbury DHB health protection officers flew to... read more about Public health officials arrive in Kaikoura»

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Media release

High Court ruling will help reduce alcohol harm

Friday 11 November 2016Quick Read

Canterbury Medical Officer of Health Dr Alistair Humphrey is welcoming a High Court ruling as a landmark case that will... read more about High Court ruling will help reduce alcohol harm»

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Media release

Call to action to quit

Monday 30 May 2016Quick Read

Canterbury smokers are being called to action to quit for the sake of their family and protect them from the dangers of... read more about Call to action to quit»

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Media release

Stay cool when you’re feeling hot, hot, hot…

Tuesday 22 December 2015Quick Read

​Summer has kicked off with a scorcher. With yesterday’s temperatures reaching well into the mid-30s, health... read more about Stay cool when you’re feeling hot, hot, hot…»

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Media release

Faecal contamination in Christchurch waterways

Friday 18 December 2015

New research shows wildfowl such as ducks and Canadian geese are the biggest contributors to faecal contamination in... read more about Faecal contamination in Christchurch waterways»

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Media release

Measles case prompts immunisation warning

Friday 11 December 2015Quick Read

Health officials have issued a measles warning following confirmation an infected tourist has visited Wellington,... read more about Measles case prompts immunisation warning»

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Media release

Health Warning Algal Bloom in Selwyn Waikirikiri River at the Whitecliffs Domain

Friday 4 December 2015Quick Read

The Community and Public Health division of the Canterbury District Health Board have issued a health warning after... read more about Health Warning Algal Bloom in Selwyn Waikirikiri River at the Whitecliffs Domain»

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Media release

Cycle lanes bring many benefits

Friday 4 December 2015Quick Read

The Canterbury District Health Board has submitted in favour of proposals by the Christchurch City Council to develop... read more about Cycle lanes bring many benefits»

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Media release

Look after yourself this Easter and school holidays

Tuesday 31 March 2015Quick Read

Cantabrians are reminded to look after themselves this Easter and school holidays by taking a few easy steps to stay... read more about Look after yourself this Easter and school holidays»

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Media release

Water is Canterbury’s most precious taonga

Friday 20 March 2015

Safe drinking water is something many of us in Canterbury take for granted. Dr Alistair Humphrey writes how this World... read more about Water is Canterbury’s most precious taonga»

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Media release

Health Warning – Toxic blue-green algae in Lake Pegasus

Thursday 12 February 2015Quick Read

The Community and Public Health division of Canterbury District Health Board has issued a health warning after... read more about Health Warning – Toxic blue-green algae in Lake Pegasus»

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Media release

Health warning lifted for Selwyn Waikirikiri River at Whitecliffs Domain

Thursday 5 February 2015Quick Read

Health warning lifted for Selwyn / Waikirikiri River at Whitecliffs Domain The Community and Public Health division of... read more about Health warning lifted for Selwyn Waikirikiri River at Whitecliffs Domain»

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Media release

Tobacco sales to under 18s disappoint

Thursday 5 February 2015Quick Read

The Canterbury District Health Board is disappointed three retailers sold cigarettes to underage volunteers last month.... read more about Tobacco sales to under 18s disappoint»

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Page last updated: 19 October 2022

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