VISITING HOSPITAL

All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
13 March 2023

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

To keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended to be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Health news

Read the latest Te Whatu Ora Waitaha Canterbury health news, media releases, and current health alerts for the Canterbury region. Our flagship news publications Waitaha Canterbury Pānui and WellNow Canterbury magazine are available to read online.​ The Te Whatu Ora Waitaha Canterbury Communications team are also available to assist with any enquiries from media.

1087 news items.

Media release

Strong commitment to new target focused on healthy kids

Tuesday 22 November 2016Quick Read

The Canterbury Health System is committed to the Government's newest health target ‘Raising Healthy Kids', which... read more about Strong commitment to new target focused on healthy kids»

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Te Whatu Ora Waitaha Canterbury News

CEO Update – Monday 21 November 2016

Monday 21 November 2016Quick Read

​In this week’s CEO Update, David Meates talks about the absolute heartbreak Cantabrians are feeling following the... read more about CEO Update – Monday 21 November 2016»

Media release

Four gastro cases in Waiau, North Canterbury

Friday 18 November 2016Quick Read

Four people from the North Canterbury settlement of Waiau have contracted norovirus over the past two days. Two adults... read more about Four gastro cases in Waiau, North Canterbury»

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Media release

Supporting mental health in Kaikoura a priority

Friday 18 November 2016Quick Read

​Health officials are crediting Kaikoura residents and visitors for their vigilance in preventing a gastro outbreak... read more about Supporting mental health in Kaikoura a priority»

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Media release

Gastro outbreak biggest risk for isolated Kaikoura residents now

Wednesday 16 November 2016Quick Read

Canterbury DHB's community and public health officials arrived in Kaikoura yesterday and are focusing on preventing the... read more about Gastro outbreak biggest risk for isolated Kaikoura residents now»

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Media release

Public health officials arrive in Kaikoura

Tuesday 15 November 2016Quick Read

Canterbury medical officer of health Dr Alistair Humphrey and two Canterbury DHB health protection officers flew to... read more about Public health officials arrive in Kaikoura»

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Media release

Blessing of new Acute Admitting Unit at Ashburton Hospital

Tuesday 15 November 2016Quick Read

Earlier this morning a blessing service was held for the new Acute Admitting Unit at Ashburton Hospital, part of an... read more about Blessing of new Acute Admitting Unit at Ashburton Hospital»

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Media release

North Canterbury earthquakes update

Tuesday 15 November 2016Quick Read

Significant aftershocks have continued to be felt in North Canterbury and add to the already high levels of anxiety... read more about North Canterbury earthquakes update»

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Media release

Through the earthquakes and aftershocks, look after yourselves and each other

Monday 14 November 2016

Now is the time to look after each other as the Hanmer earthquakes affect different people in different ways. Public... read more about Through the earthquakes and aftershocks, look after yourselves and each other»

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Te Whatu Ora Waitaha Canterbury News

CEO Update – Monday 14 November 2016

Monday 14 November 2016Quick Read

In this week’s CEO Update, David Meates takes a moment to acknowledge last night’s earthquake and aftershocks and... read more about CEO Update – Monday 14 November 2016»

Media release

High Court ruling will help reduce alcohol harm

Friday 11 November 2016Quick Read

Canterbury Medical Officer of Health Dr Alistair Humphrey is welcoming a High Court ruling as a landmark case that will... read more about High Court ruling will help reduce alcohol harm»

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Media release

Canterbury Health System preparing for second planned strike by members of the RDA

Thursday 10 November 2016Quick Read

Like all District Health Boards, Canterbury DHB is in the early stages of contingency planning with the focus on... read more about Canterbury Health System preparing for second planned strike by members of the RDA»

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Media release

Falls prevention efforts reducing harm in our health system

Thursday 10 November 2016Quick Read

Falls prevention efforts are being praised for a 25 percent reduction in the number of Serious and Adverse Events... read more about Falls prevention efforts reducing harm in our health system»

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Te Whatu Ora Waitaha Canterbury News

CEO Update – Monday 7 November 2016

Monday 7 November 2016Quick Read

In this week’s CEO Update, David Meates talks about the Canterbury Health System Quality Improvement and Innovation... read more about CEO Update – Monday 7 November 2016»

Media release

Celebrating health excellence

Thursday 3 November 2016

The Canterbury Health System has celebrated an outstanding calibre of entries to the Quality Improvement and Innovation... read more about Celebrating health excellence»

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Media release

Latest Canterbury Community Health magazine marks Patient Safety Week

Wednesday 2 November 2016Quick Read

This week is New Zealand's national “Let's Talk” Patient Safety Week, coordinated by the Health Quality &... read more about Latest Canterbury Community Health magazine marks Patient Safety Week»

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Media release

The Canterbury Health System makes a flying start to Patient Safety Week

Wednesday 2 November 2016Quick Read

This week is New Zealand's national “Let's Talk” Patient Safety Week, coordinated by the Health Quality &... read more about The Canterbury Health System makes a flying start to Patient Safety Week»

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Te Whatu Ora Waitaha Canterbury News

CEO Update – Monday 31 October 2016

Monday 31 October 2016Quick Read

​In this week’s CEO Update, David Meates shares a few highlights from last week’s Peter Pronovost keynote... read more about CEO Update – Monday 31 October 2016»

Te Whatu Ora Waitaha Canterbury News

CEO Update – Tuesday 25 October 2016

Tuesday 25 October 2016Quick Read

In this CEO Update, David Meates invites you to hear Dr Peter Pronovost deliver a keynote address on the Johns Hopkins... read more about CEO Update – Tuesday 25 October 2016»

Media release

Green light for new Akaroa health facility

Friday 21 October 2016Quick Read

​The Akaroa community and Canterbury DHB's commitment to a 12 bed facility for Akaroa has been confirmed. The board... read more about Green light for new Akaroa health facility»

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Media release

Commitment to renewable energy earns CDHB an environmental accolade

Wednesday 19 October 2016Quick Read

The Canterbury DHB has today (Wednesday 19, October) been awarded an Energy-Mark Bronze Award in an official ceremony... read more about Commitment to renewable energy earns CDHB an environmental accolade»

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Te Whatu Ora Waitaha Canterbury News

CEO Update – Monday 17 October 2016

Monday 17 October 2016Quick Read

In this CEO Update, David Meates talks about this week’s strike by Members of the New Zealand Resident Doctors’... read more about CEO Update – Monday 17 October 2016»

Te Whatu Ora Waitaha Canterbury News

CEO Update – Monday 10 October 2016

Monday 10 October 2016Quick Read

​In this week’s CEO Update, David Meates talks about mental health, the all-important ‘+1’ in our 5+1 key... read more about CEO Update – Monday 10 October 2016»

Media release

Ceremony marks ground breaking health research and education initiative

Thursday 6 October 2016

A unique and collaborative workspace for health aligned sectors in the city was celebrated in Christchurch today with... read more about Ceremony marks ground breaking health research and education initiative»

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Te Whatu Ora Waitaha Canterbury News

CEO Update – Monday 3 October 2016

Monday 3 October 2016Quick Read

​In this week’s CEO Update, David Meates focuses on the 100 days programme, one of our Health System’s 5+1... read more about CEO Update – Monday 3 October 2016»

Te Whatu Ora Waitaha Canterbury News

CEO Update – Monday 26 September 2016

Monday 26 September 2016Quick Read

​In this week’s CEO Update, David Meates talks about how over the past 18 months we have been focusing on patient... read more about CEO Update – Monday 26 September 2016»

Media release

Canterbury DHB supports Council decision to fast-track work on deeper bores

Thursday 22 September 2016Quick Read

Canterbury DHB Medical Officer of Health, Dr Ramon Pink is supportive of the Christchurch City Council's decision​... read more about Canterbury DHB supports Council decision to fast-track work on deeper bores»

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Media release

Canterbury wellbeing indicators show continued improvement

Tuesday 20 September 2016

While life for many in Canterbury is improving, the impacts of the quakes are still being felt as the region's recovery... read more about Canterbury wellbeing indicators show continued improvement»

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Te Whatu Ora Waitaha Canterbury News

CEO Update – Monday 19 September 2016

Monday 19 September 2016Quick Read

In this week’s CEO Update, David Meates talks about the new All Right? campaign called ‘Mind Your Head’. It’s... read more about CEO Update – Monday 19 September 2016»

Te Whatu Ora Waitaha Canterbury News

CEO Update – Monday 12 September 2016

Monday 12 September 2016Quick Read

In this week’s CEO Update, David Meates talks about the Senior Medical Officers engagement afternoon held last... read more about CEO Update – Monday 12 September 2016»

Te Whatu Ora Waitaha Canterbury News

CEO Update – Monday 5 September 2016

Monday 5 September 2016Quick Read

In this week’s CEO Update, David Meates talks about how Civil Defence led a national tsunami emergency exercise last... read more about CEO Update – Monday 5 September 2016»

Media release

Get up to date this Cervical Screening Awareness Month

Thursday 1 September 2016Quick Read

Young girls and women are being encouraged to get up to date with their HPV immunisation and cervical smears this... read more about Get up to date this Cervical Screening Awareness Month»

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Te Whatu Ora Waitaha Canterbury News

CEO Update – Monday 29 August 2016

Monday 29 August 2016Quick Read

​In this week’s CEO Update David Meates acknowledges the HealthOne team’s major achievement of welcoming St John... read more about CEO Update – Monday 29 August 2016»

Media release

Growing delicious communities together

Friday 19 August 2016Quick Read

Canterbury is on its way to being more food resilient, as more than 50 schools embrace creating awesome community... read more about Growing delicious communities together»

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Media release

Prime Minister officially opens Burwood Hospital

Friday 19 August 2016Quick Read

Prime Minister John Key has today unveiled a plaque to commemorate the official opening of Burwood Hospital's new... read more about Prime Minister officially opens Burwood Hospital»

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Media release

Public meeting about health services for Cashmere and Spreydon residents

Wednesday 17 August 2016Quick Read

Cashmere and Spreydon residents will have a chance to find out what's happening with health facilities in their area at... read more about Public meeting about health services for Cashmere and Spreydon residents»

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Te Whatu Ora Waitaha Canterbury News

CEO Update – Monday 15 August 2016

Monday 15 August 2016Quick Read

​In this week’s CEO Update David Meates talks about how Canterbury has had a higher number of people admitted to... read more about CEO Update – Monday 15 August 2016»

Te Whatu Ora Waitaha Canterbury News

CEO Update – Monday 8 August 2016

Monday 8 August 2016Quick Read

In this week’s CEO Update David Meates talks about making difficult choices and balancing health needs. Our... read more about CEO Update – Monday 8 August 2016»

Te Whatu Ora Waitaha Canterbury News

CEO Update – Monday 1 August 2016

Monday 1 August 2016Quick Read

​In this week’s CEO Update David Meates talks about how for the whole health system to work the whole system needs... read more about CEO Update – Monday 1 August 2016»

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Page last updated: 18 August 2022

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