VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors other than a parent or caregiver are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Document Library

Our latest key plans and reports are listed at the top of the document library homepage, other recent documents are listed by date under these documents. 

Use the Search menu (left) to apply a filter and list documents. Each document has a document type, a summary, and topics and tags associated with it. 

1281 documents.

Canterbury Health System Quality Accounts 2013/14

Canterbury Health System Quality Accounts provide a picture of how well our Health System is meeting Canterbury's health needs.

More informationDownload pdf (6MB)

Canterbury DHB Annual Report 2013/2014

The Canterbury DHB Annual Report allows us to report on the progress we have made over the year towards achieving the key objectives set out in our Statement of Intent.

More informationDownload pdf (2MB)

Canterbury DHB Annual Plan 2014/2015

The Canterbury DHB's Annual Plan outlines the key activities planned for the Canterbury health system over the coming financial year (1 July to 30 June).

More informationDownload pdf (7MB)

Canterbury DHB Statement of Intent 2014/18

The Canterbury DHB's Statement of Intent 2014/18 sets out the key financial and non-financial measures and targets that the Canterbury health system aims to achieve.

More informationDownload pdf (4MB)

Chief Executives business expense, gifts and hospitality disclosure 2013/2014

  • Date: 30 Jun 2014
  • Document Type:

The Canterbury District Health Board annually publishes the business expenses that the Canterbury DHB Chief Executive has incurred, as well as any gifts or hospitality over the value of $100.

More informationDownload pdf (30KB)

Canterbury DHB Paid Family Carer Policy / Home-based Care

  • Date: 21 May 2014
  • Document Type:

Canterbury DHB Paid Family Carer Policy / Home-based Care 2014.

Tags

More informationDownload pdf (2MB)

South Island Health Services Plan 2014/17

The South Island Regional Health Services Plan articulates the regional direction and key principles that will inform regional service development, service configuration and infrastructure requirements of South Island DHB's over the next several years.

More informationDownload pdf (4MB)

Canterbury Māori Health Action Plan 2014/2015

The Canterbury DHB Māori Health Action Plan outlines the key activities that will be undertaken across the Canterbury health system to improve Māori Health outcomes, along with associated measures and performance targets.

Tags

More informationDownload pdf (1.5MB)

Canterbury DHB Serious Adverse Events Report 2012/13

A serious adverse event (SAE) is one which has resulted in significant additional treatment, major loss of function, is life threatening or has led to an unexpected death.

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More informationDownload pdf (200KB)

Canterbury Health System Quality Accounts 2012/13

Canterbury Health System Quality Accounts provide a picture of how well our Health System is meeting Canterbury's health needs.

More informationDownload pdf (6MB)

Canterbury DHB Annual Report 2012/2013

The Canterbury DHB Annual Report allows us to report on the progress we have made over the year towards achieving the key objectives set out in our Statement of Intent.

More informationDownload pdf (2MB)

Canterbury DHB Annual Plan 2013/2014

  • Date: 1 Jul 2013
  • Document Type:
  • ID: ISSN: 2230-4231

The Canterbury DHB's Annual Plan outlines the key activities planned for the Canterbury health system over the coming financial year (1 July to 30 June).

More informationDownload pdf (6.3MB)

Chief Executives business expense, gifts and hospitality disclosure 2013

  • Date: 30 Jun 2013
  • Document Type:

Every 6 months the Canterbury District Health Board publishes the business expenses that the Canterbury DHB Chief Executive has incurred, as well as any gifts or hospitality over the value of $100.

More informationDownload pdf (30KB)

South Island Health Services Plan 2013/16

The South Island Regional Health Services Plan articulates the regional direction and key principles that will inform regional service development, service configuration and infrastructure requirements of South Island DHB's over the next several years.

More informationDownload pdf (4MB)

Canterbury DHB Annual Plan 2012/2013

  • Date: 1 Apr 2013
  • Document Type:
  • ID: ISSN: 2230-4231

The Canterbury DHB's Annual Plan outlines the key activities planned for the Canterbury health system over the coming financial year (1 July to 30 June).

More informationDownload pdf (12MB)

Canterbury Māori Health Action Plan 2013/2014

The Canterbury DHB Māori Health Action Plan outlines the key activities that will be undertaken across the Canterbury health system to improve Māori Health outcomes, along with associated measures and performance targets.

Tags

More informationDownload pdf (1MB)

Chief Executives business expense, gifts and hospitality disclosure 2012 #2

  • Date: 30 Dec 2012
  • Document Type:

Every 6 months the Canterbury District Health Board publishes the business expenses that the Canterbury DHB Chief Executive has incurred, as well as any gifts or hospitality over the value of $100.

More informationDownload pdf (30KB)

Canterbury DHB Smokefree / Auahi Position Statement

Canterbury DHB Smokefree / Auahi Position Statement, November 2012

Tags

More informationDownload pdf (300KB)

Canterbury DHB Annual Report 2011/2012

The Canterbury DHB Annual Report allows us to report on the progress we have made over the year towards achieving the key objectives set out in our Statement of Intent.

More informationDownload pdf (3MB)

Chief Executives business expense, gifts and hospitality disclosure 2012 #1

  • Date: 1 Jul 2012
  • Document Type:

Every 6 months the Canterbury District Health Board publishes the business expenses that the Canterbury DHB Chief Executive has incurred, as well as any gifts or hospitality over the value of $100.

More informationDownload pdf (30KB)

Canterbury DHB Alcohol Position Statement

Canterbury DHB position statement on Alcohol, July 2012

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More informationDownload pdf (400KB)

South Island Regional Health Services Plan 2012/13

The South Island Regional Health Services Plan articulates the regional direction and key principles that will inform regional service development, service configuration and infrastructure requirements of South Island DHB's over the next several years.

More informationDownload pdf (3MB)

Canterbury Māori Health Action Plan 2012/2013

The Canterbury DHB Māori Health Action Plan outlines the key activities that will be undertaken across the Canterbury health system to improve Māori Health outcomes, along with associated measures and performance targets.

Tags

More informationDownload pdf (1.2MB)

Chief Executives business expense, gifts and hospitality disclosure 2011 #2

  • Date: 30 Dec 2011
  • Document Type:

Every 6 months the Canterbury District Health Board publishes the business expenses that the Canterbury DHB Chief Executive has incurred, as well as any gifts or hospitality over the value of $100.

More informationDownload pdf (30KB)

Canterbury Water Management Strategy Position Statement

Canterbury DHB position statement about the Canterbury Water Management Strategy.

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More informationDownload pdf (200KB)

Canterbury DHB Annual Report 2010/2011

The Canterbury DHB Annual Report allows us to report on the progress we have made over the year towards achieving the key objectives set out in our Statement of Intent.

More informationDownload pdf (2MB)

Canterbury DHB Annual Plan 2011/2012

  • Date: 1 Jul 2011
  • Document Type:
  • ID: ISSN: 2230-4231

The Canterbury DHB's Annual Plan outlines the key activities planned for the Canterbury health system over the coming financial year (1 July to 30 June).

More informationDownload pdf (12MB)

Chief Executives business expense, gifts and hospitality disclosure 2011 #1

  • Date: 30 Jun 2011
  • Document Type:

Every 6 months the Canterbury District Health Board publishes the business expenses that the Canterbury DHB Chief Executive has incurred, as well as any gifts or hospitality over the value of $100.

More informationDownload pdf (30KB)

Canterbury Māori Health Action Plan 2011/2012

The Canterbury DHB Māori Health Action Plan outlines the key activities that will be undertaken across the Canterbury health system to improve Māori Health outcomes, along with associated measures and performance targets.

Tags

More informationDownload pdf (1.2MB)

Chief Executives business expense, gifts and hospitality disclosure 2010 #2

  • Date: 20 Dec 2010
  • Document Type:

Every 6 months the Canterbury District Health Board publishes the business expenses that the Canterbury DHB Chief Executive has incurred, as well as any gifts or hospitality over the value of $100.

More informationDownload pdf (30KB)

Canterbury DHB Annual Report 2009/2010

The Canterbury DHB Annual Report allows us to report on the progress we have made over the year towards achieving the key objectives set out in our Statement of Intent.

More informationDownload pdf (2MB)

Canterbury DHB Statement of Intent 2010/13

The Canterbury DHB's Statement of Intent 2010/13 sets out the key financial and non-financial measures and targets that the Canterbury health system aims to achieve.

More informationDownload pdf (2MB)

Canterbury DHB Annual Plan 2010/2011

  • Date: 1 Jul 2010
  • Document Type:
  • ID: ISSN: 2230-4231

The Canterbury DHB's Annual Plan outlines the key activities planned for the Canterbury health system over the coming financial year (1 July to 30 June).

More informationDownload pdf (4MB)

Canterbury DHB Annual Report 2008/2009

The Canterbury DHB Annual Report allows us to report on the progress we have made over the year towards achieving the key objectives set out in our Statement of Intent.

More informationDownload pdf (2MB)

Canterbury DHB Annual Plan 2009/2010

  • Date: 1 Jul 2009
  • Document Type:
  • ID: ISSN: 2230-4231

The Canterbury DHB's Annual Plan outlines the key activities planned for the Canterbury health system over the coming financial year (1 July to 30 June).

More informationDownload pdf (2MB)

Canterbury DHB Statement of Intent 2009/12

The Canterbury DHB's Statement of Intent 2009/12 sets out the key financial and non-financial measures and targets that the Canterbury health system aims to achieve.

More informationDownload pdf (3MB)

Canterbury DHB Annual Plan 2008/2009

  • Date: 1 Jul 2008
  • Document Type:
  • ID: ISSN: 2230-4231

The Canterbury DHB's Annual Plan outlines the key activities planned for the Canterbury health system over the coming financial year (1 July to 30 June).

More informationDownload pdf (2.8MB)

Canterbury DHB Statement of Intent 2008/11

The Canterbury DHB's Statement of Intent 2008/11 sets out the key financial and non-financial measures and targets that the Canterbury health system aims to achieve.

More informationDownload pdf (3MB)

Canterbury DHB Gambling Position Statement

Canterbury DHB position statement about Gambling.

Tags

More informationDownload pdf (150KB)

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Page last updated: 23 November 2022

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