VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors other than a parent or caregiver are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Addiction

17 documents.

Alcohol related harm

Orthopaedic surgery and related questions

17 questions: Orthopaedic surgery wait list, pain management, number of surgeons, support services for patients with spinal injury, prescription drug addiction, pain clinic. Suicides while waiting for surgery.

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Drug and Alcohol Residential Services

RE Alcohol and Drug residential services: Live in treatment services: number, name, location, number closed between 2015 and 2021. Wait list for these facilities, average wait time, Alcohol and detox beds - located and how many? Average wait time for drug and alcohol detox bed. Average number of people on wait list for drug and alcohol detox bed between 2015 and 2021.

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Mental Health Staffing

  • What are the facilities hosting mental health ED like and are there any plans to improve them?
  • What is the total number of staff working in the mental health crisis team when it is fully resourced.
  • The number of staff working in the team currently?
  • How many people left the mental health crisis team this year? And over the last six years broken down by year?
  • How many staff from the mental health crisis team were assaulted this year, how many resulted in an ACC claim, and how long was each incident off work as a result? Same info for last year and year before if possible too.
  • What is the role of police in assisting the crisis mental health team if they are unable to manage a patient?

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Crisis Resolution Services in Canterbury

  • How many people are seen by Crisis Resolution Services each year in Canterbury?
  • Approximately how many calls does Crisis Resolution receive per year?
  • Approx. increases since 2018?

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MDMA related admissions

  1. Please provide a monthly breakdown of the number of people treated at DHB from 2016 to 2021 to date (including through the COVID-19 period) for MDMA related admissions. Broken down by age groups of those treated and ethnicity.
  2. Please provide a monthly breakdown of the number of people admitted from 2016 to 2021 to date (including through the COVID-19 period) for MDMA related harm. Broken down by age groups of those admitted and ethnicity.
  3. Please provide a monthly breakdown of patients admitted from 2016 to 2021 to date (Including through the COVID-19 period) for consuming substances disguised as MDMA e.g. Synthetic Cathinones.
  4. Please provide a monthly breakdown of the number of people who have died from MDMA related harm at Canterbury District Health Board from 2016 to 2021 to date (including through the COVID-19 period).
  5. Please provide a monthly breakdown of the cost for each person who was treated at Canterbury District Health Board from 2016 to 2021 to date (including through the COVID-19 period) for MDMA use.

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Mental Health Services

For the last six years:

  • What mental health services does your DHB provide?
    • Please provide details of inpatient facilities and number of beds per facility, and whether facilities are currently used at capacity.
    • Please provide details of outpatient services and services contracted to community providers.
  • What addiction services does your DHB provide?
    • Please provide details of inpatient facilities and number of beds per facility and whether facilities are currently used at capacity.
    • Please provide details of outpatient services and services contracted to community providers.
  • How many people do you treat on average every year in your mental health services?
    • Please provide a breakdown by inpatient and outpatient services.
  • How many people do you treat on average every year in your addiction services?
    • Please provide a breakdown by inpatient and outpatient services.
  • How many people are currently waiting for mental health treatment after they have been through an initial triage process?
    • What is the average wait time to access services?
    • What is the longest time someone can wait?
    • Please provide breakdown by inpatient/outpatient services.
  • How many people are currently waiting for addiction treatment after they have been through an initial triage process?
    • What is the average wait time to access services?
    • What is the longest time someone can wait?
    • Please provide breakdown by inpatient/outpatient services.
  • What is the process while patients wait to access addiction and/or mental health treatment?
  • How many patients died after they were triaged but before receiving addiction or mental health treatment in the last six years?
    • Are you able to provide the cause of death for each person who died?

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Methadone dispensing

Methadone dispensing by calendar year, & longest time patient received methadone.

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More informationDownload pdf (400KB)

Bias in the health system

Bias in the health system, relating to emergency department and mental health services.

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More informationDownload pdf (1.5MB)

Waitlist for detox addiction services

Number of people who were put on a waitlist to access detox and rehab addiction services each year over past four years.

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More informationDownload pdf (500KB)

Phone calls mental health crisis team

Number of phone calls to the mental health crisis team over past five years.

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More informationDownload pdf (400KB)

Substance Addiction Compulsory Assessment Treatment Act

Information about people placed in Nova Star for the purposes of treatment under the Substance Addiction Compulsory Assessment and Treatment Act.

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More informationDownload pdf (700KB)

Admissions for opioid and opiate use

Number of hospital admissions for opioid and opiate use annually since 2015

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How many people have sought help for video gaming addiction / gaming disorders

How many people have sought help for video gaming addiction / gaming disorder during last five years.

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More informationDownload pdf (400KB)

Drug related visits to Emergency Department

Drug-related visits to A & E and admissions to Christchurch Hospital in the past ten years.

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More informationDownload pdf (250KB)

Canterbury DHB Gambling Position Statement

Canterbury DHB position statement about Gambling.

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More informationDownload pdf (150KB)

Showing 1-17 of 17 results, page 1 of 1.

Page last updated: 24 May 2022

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