HOSPITAL VISITING

Hospital visiting guidelines updated 16 September 2022: Hospital visitors must wear a surgical/medical paper mask. Fabric face coverings are not acceptable. See our COVID-19 pages for detailed information about hospital visiting guidelines, COVID-19 tests and care in the community advice. See www.vaccinatecanterburywestcoast.nz for information about vaccinations.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors other than a parent or caregiver are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Health news

Read the latest Te Whatu Ora Waitaha Canterbury health news, media releases, and current health alerts for the Canterbury region. Our flagship news publications Waitaha Canterbury Pānui and WellNow Canterbury magazine are available to read online.​ The Te Whatu Ora Waitaha Canterbury Communications team are also available to assist with any enquiries from media.

938 news items.

Te Whatu Ora Waitaha Canterbury News

CEO Update – Monday 19 September 2016

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In this week’s CEO Update, David Meates talks about the new All Right? campaign called ‘Mind Your Head’. It’s... read more about CEO Update – Monday 19 September 2016»

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CEO Update – Monday 29 August 2016

Monday 29 August 2016Quick Read

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Growing delicious communities together

Friday 19 August 2016Quick Read

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Prime Minister officially opens Burwood Hospital

Friday 19 August 2016Quick Read

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Public meeting about health services for Cashmere and Spreydon residents

Wednesday 17 August 2016Quick Read

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CEO Update – Monday 15 August 2016

Monday 15 August 2016Quick Read

​In this week’s CEO Update David Meates talks about how Canterbury has had a higher number of people admitted to... read more about CEO Update – Monday 15 August 2016»

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In this week’s CEO Update David Meates talks about making difficult choices and balancing health needs. Our... read more about CEO Update – Monday 8 August 2016»

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CEO Update – Monday 1 August 2016

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​In this week’s CEO Update David Meates talks about how for the whole health system to work the whole system needs... read more about CEO Update – Monday 1 August 2016»

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Time to get your head around the signs of cancers

Wednesday 27 July 2016

Christchurch Hospital Cancer specialists, together with the Cancer Society Canterbury-West Coast Division, are raising... read more about Time to get your head around the signs of cancers»

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CEO Update – Monday 25 July 2016

Monday 25 July 2016Quick Read

​In this week’s CEO Update David Meates talks about the new #carearoundtheclock campaign that’s designed to raise... read more about CEO Update – Monday 25 July 2016»

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Monday 18 July 2016Quick Read

Canterbury District Health Board Chair, Murray Cleverley, and the Christchurch Hospital chaplains led a site blessing... read more about Site blessing and ground breaking for Christchurch Outpatients Building»

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Te Whatu Ora Waitaha Canterbury News

CEO Update – Monday 18 July 2016

Monday 18 July 2016Quick Read

In this week’s CEO Update David Meates talks about the importance of taking time to stop and think about our own... read more about CEO Update – Monday 18 July 2016»

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CEO Update – Monday 11 July 2016

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Friday 1 July 2016Quick Read

​​The Canterbury District Health Board and CPB Contractors are excited to announce a NAME THE CRANES competition.... read more about Name the Cranes Competition»

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Human Milk Bank says thanks for support

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Poroporoaki for Burwood Birthing Unit

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CEO Update – Monday 27 June 2016

Monday 27 June 2016Quick Read

​In this week’s CEO Update David Meates talk about how last week the Health Select Committee visited Canterbury to... read more about CEO Update – Monday 27 June 2016»

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CEO Update – Monday 13 June 2016

Monday 13 June 2016Quick Read

​In this week’s CEO Update David Meates shares one family’s story which, illustrates that the work we’re doing... read more about CEO Update – Monday 13 June 2016»

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Canterbury DHB and the New Zealand Defence Force (NZDF) will start moving patients from The Princess Margaret Hospital... read more about Move to new Burwood facilities kicks off»

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CEO Update – Tuesday 7 June 2016

Tuesday 7 June 2016Quick Read

​In this week’s CEO Update David Meates talks about our new Chief Medical Officer, Dr Sue Nightingale. Sue is well... read more about CEO Update – Tuesday 7 June 2016»

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New Chief Medical Officer announced

Wednesday 1 June 2016Quick Read

Dr Sue Nightingale is well known to many in the Canterbury Health System and it's her established credentials and... read more about New Chief Medical Officer announced»

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Call to action to quit

Monday 30 May 2016Quick Read

Canterbury smokers are being called to action to quit for the sake of their family and protect them from the dangers of... read more about Call to action to quit»

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CEO Update – Monday 30 May 2016

Monday 30 May 2016Quick Read

​In this week’s CEO Update David Meates talks about how it’s been an incredibly busy and exciting time in the... read more about CEO Update – Monday 30 May 2016»

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Tuesday 24 May 2016Quick Read

Protecting our vulnerable children from diseases is high on the radar for Cantabrians, according to the latest National... read more about Immunisation rates well covered for Canterbury»

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Burwood public open day: Sunday May 29, from 10am to 2pm

Tuesday 24 May 2016Quick Read

​After extensive consumer consultation, planning, designing and construction, the Burwood Hospital's new 230-bed... read more about Burwood public open day: Sunday May 29, from 10am to 2pm»

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CEO Update – Monday 23 May 2016

Monday 23 May 2016Quick Read

In this week’s CEO Update David Meates urges us to not be complacent about influenza. It’s going to be here soon... read more about CEO Update – Monday 23 May 2016»

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Friday 20 May 2016Quick Read

Canterbury District Health Board is working with the Clown Doctors to emphasise the importance of having clean hands to... read more about Good hand hygiene is no laughing matter»

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Te Whatu Ora Waitaha Canterbury News

CEO Update – Monday 16 May 2016

Monday 16 May 2016Quick Read

In this week’s CEO Update David Meates talks about the changes at The Princess Margaret Hospital. David congratulates... read more about CEO Update – Monday 16 May 2016»

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Monday 9 May 2016Quick Read

The Canterbury Health System is keen to hear community views on how it can improve communication and create better... read more about Talking health – but are we speaking your language?»

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Te Whatu Ora Waitaha Canterbury News

CEO Update – Monday 9 May 2016

Monday 9 May 2016Quick Read

In this week’s CEO Update David Meates talks about how in under a month, up to 140 patients from the Older Persons’... read more about CEO Update – Monday 9 May 2016»

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The new Akaroa Integrated Health Facility is one step closer

Tuesday 3 May 2016Quick Read

​Canterbury DHB is pleased to announce it is tendering for the design of the new Integrated Health Facility in... read more about The new Akaroa Integrated Health Facility is one step closer»

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Page last updated: 18 August 2022

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