VISITING HOSPITAL

All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
13 March 2023

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

To keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended to be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Health news

Read the latest Te Whatu Ora Waitaha Canterbury health news, media releases, and current health alerts for the Canterbury region. Our flagship news publications Waitaha Canterbury Pānui and WellNow Canterbury magazine are available to read online.​ The Te Whatu Ora Waitaha Canterbury Communications team are also available to assist with any enquiries from media.

1085 news items.

Media release

Serious Adverse Events 2016/17

Friday 24 November 2017Quick Read

Inpatient falls continue to be the single major serious adverse events (SAE) reported by the Canterbury DHB for the... read more about Serious Adverse Events 2016/17»

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Waitaha Canterbury Pānui

CEO Update – Monday 20 November 2017

Monday 20 November 2017Quick Read

In this week's CEO Update, Chief Executive David Meates looks ahead to Disability Pride Week. We examine the success of... read more about CEO Update – Monday 20 November 2017»

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Canterbury supports WHO call to handle antibiotics with care

Wednesday 15 November 2017Quick Read

Canterbury Health System is getting behind World Antibiotics Awareness Week and you should too – antibiotic... read more about Canterbury supports WHO call to handle antibiotics with care»

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Waitaha Canterbury Pānui

CEO Update – Monday 13 November 2017

Monday 13 November 2017Quick Read

In this week's CEO Update, Chief Executive David Meates congratulates the winners of the recent Quality Awards and... read more about CEO Update – Monday 13 November 2017»

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Learn more about your meds for Patient Safety Week 2017

Tuesday 7 November 2017Quick Read

With the launch of Patient Safety Week, Cantabrians with prescribed medication are being encouraged to ensure they can... read more about Learn more about your meds for Patient Safety Week 2017»

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Waitaha Canterbury Pānui

CEO Update – Monday 6 November 2017

Monday 6 November 2017Quick Read

In this week's CEO Update, Chief Executive David Meates focuses on mental health. We profile Patient Safety Week;... read more about CEO Update – Monday 6 November 2017»

WellNow Canterbury Magazine

WellNow Canterbury – Spring 2017

Sunday 5 November 2017Quick Read

WellNow Canterbury is our community health magazine which goes to every Canterbury mailbox twice a year. his spring... read more about WellNow Canterbury – Spring 2017»

Waitaha Canterbury Pānui

CEO Update – Monday 30 October 2017

Monday 30 October 2017Quick Read

In today's CEO Update, Chief Executive David Meates profiles Canterbury Health System's involvement in the upcoming... read more about CEO Update – Monday 30 October 2017»

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Cortex saving hundreds of hospital bed nights monthly

Thursday 26 October 2017Quick Read

Canterbury District Health Board and the creators of Cortex, Sense Medical are delighted to introduce the newest... read more about Cortex saving hundreds of hospital bed nights monthly»

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Waitaha Canterbury Pānui

CEO Update – Tuesday 24 October 2017

Tuesday 24 October 2017Quick Read

In this week's CEO Update, Chief Executive David Meates celebrates the elimination of measles and rubella in New... read more about CEO Update – Tuesday 24 October 2017»

Waitaha Canterbury Pānui

CEO Update – Monday 16 October 2017

Monday 16 October 2017Quick Read

In this week's CEO Update, Acting Chief Executive Mary Gordon highlights the benefits to the Canterbury DHB of... read more about CEO Update – Monday 16 October 2017»

Waitaha Canterbury Pānui

CEO Update – Monday 9 October 2017

Monday 9 October 2017Quick Read

In this week's CEO Update, Chief Executive David Meates urges people to take time to connect with nature to mark Mental... read more about CEO Update – Monday 9 October 2017»

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Legionnaire’s Season

Tuesday 3 October 2017Quick Read

It's gardening season in the garden city – time to reach for the spade, the wheelbarrow, the gloves, the face mask... read more about Legionnaire’s Season»

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Waitaha Canterbury Pānui

CEO Update – Monday 2 October 2017

Monday 2 October 2017Quick Read

In this week's CEO Update, Chief Executive David Meates reflects on the benefits of working closely with the West... read more about CEO Update – Monday 2 October 2017»

Waitaha Canterbury Pānui

CEO Update – Monday 25 September 2017

Monday 25 September 2017Quick Read

In this week's CEO Update, Chief Executive David Meates shares positive feedback for staff from the mother of a young... read more about CEO Update – Monday 25 September 2017»

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CEO Update – Monday 18 September 2017

Monday 18 September 2017Quick Read

In this week's CEO Update, Chief Executive David Meates shares what happened at the latest senior medical officer... read more about CEO Update – Monday 18 September 2017»

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CEO Update – Monday 11 September 2017

Monday 11 September 2017Quick Read

In this week's CEO Update, Chief Executive David Meates encourages staff to learn from their mistakes and highlights... read more about CEO Update – Monday 11 September 2017»

Waitaha Canterbury Pānui

CEO Update – Monday 4 September 2017

Monday 4 September 2017Quick Read

In this week's CEO Update Chief Executive David Meates shares the details of an international report encouraging other... read more about CEO Update – Monday 4 September 2017»

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CEO Update – Monday 28 August 2017

Monday 28 August 2017Quick Read

In this week's CEO Update, Chief Executive David Meates demystifies some of the recent commentary around Canterbury... read more about CEO Update – Monday 28 August 2017»

Media release

Canterbury meets 5 out of 6 Health Targets

Tuesday 22 August 2017Quick Read

Canterbury DHB chief executive David Meates attributes Canterbury DHB's high achievement in the latest National Health... read more about Canterbury meets 5 out of 6 Health Targets»

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Waitaha Canterbury Pānui

CEO Update – Monday 21 August 2017

Monday 21 August 2017Quick Read

In this week's CEO update Chief Executive David Meates celebrates Canterbury DHB's Health Target achievements and... read more about CEO Update – Monday 21 August 2017»

Media release

Chatham Islands health wins

Wednesday 16 August 2017Quick Read

Chatham Island residents are receiving greater levels of health care, which is resulting in fewer residents leaving the... read more about Chatham Islands health wins»

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Waitaha Canterbury Pānui

CEO Update – Monday 31 July 2017

Monday 31 July 2017Quick Read

In today's CEO Update, Chief Executive David Meates encourages the Canterbury health system to continue its focus on... read more about CEO Update – Monday 31 July 2017»

Media release

Free after hours health advice

Thursday 27 July 2017Quick Read

Why brave the elements, when you can access health advice from the comfort of home? If you live in Canterbury – you... read more about Free after hours health advice»

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Waitaha Canterbury Pānui

CEO Update – Monday 24 July 2017

Monday 24 July 2017Quick Read

In today's CEO Update, Chief Executive David Meates shares useful information about managing contamination following... read more about CEO Update – Monday 24 July 2017»

Media release

Cleaning up after a flood

Monday 24 July 2017Quick Read

Below are some tips from Medical Officer of Health Dr Alistair Humphrey to help as you embark on the clean-up, if your... read more about Cleaning up after a flood»

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Media release

Throat cancer – an easy one to miss

Friday 21 July 2017

Ear ache and a lump in her throat turned into an unexpected cancer journey for Cosette Calder. The 42 year old... read more about Throat cancer – an easy one to miss»

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Waitaha Canterbury Pānui

CEO Update – Monday 17 July 2017

Monday 17 July 2017Quick Read

In today's CEO Update, acting Chief Executive Mary Gordon shares Canterbury DHB's response to the recent release of... read more about CEO Update – Monday 17 July 2017»

Te Whatu Ora Waitaha Canterbury News

Canterbury DHB continuing to perform well despite increased demand and funding challenges

Friday 14 July 2017

In response to information released by The Treasury under the Official Information Act, Sir Mark Solomon, Acting Board... read more about Canterbury DHB continuing to perform well despite increased demand and funding challenges»

Waitaha Canterbury Pānui

CEO Update – Monday 10 July 2017

Monday 10 July 2017Quick Read

In today's CEO Update, acting Chief Executive Mary Gordon celebrates 3D printing innovation at Christchurch Hospital... read more about CEO Update – Monday 10 July 2017»

WellNow Canterbury Magazine

WellNow Canterbury – Winter 2017

Tuesday 4 July 2017Quick Read

WellNow Canterbury is our community health magazine which goes to every Canterbury mailbox twice a year. The WellNow... read more about WellNow Canterbury – Winter 2017»

Waitaha Canterbury Pānui

CEO Update – Monday 3 July 2017

Monday 3 July 2017Quick Read

​In today's CEO Update, acting Chief Executive Mary Gordon showcases the exciting launch of WellFood and Canterbury... read more about CEO Update – Monday 3 July 2017»

Media release

A fresh approach to food at Canterbury hospitals

Monday 3 July 2017Quick Read

Canterbury DHB has brought a range of services in-house, including all food services, and at Ashburton Hospital our... read more about A fresh approach to food at Canterbury hospitals»

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Waitaha Canterbury Pānui

CEO Update – Monday 26 June 2017

Monday 26 June 2017Quick Read

​In today’s CEO Update, acting Chief Executive Mary Gordon highlights the launch of mental wellbeing resource,... read more about CEO Update – Monday 26 June 2017»

Media release

New toolkit to help schools support student wellbeing

Wednesday 21 June 2017Quick Read

All Right? has launched a free wellbeing toolkit to support young people with their mental health and wellbeing.... read more about New toolkit to help schools support student wellbeing»

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Waitaha Canterbury Pānui

CEO Update – Monday 19 June 2017

Monday 19 June 2017Quick Read

In today’s CEO Update, acting Chief Executive Mary Gordon thanks our many wonderful volunteers in recognition of... read more about CEO Update – Monday 19 June 2017»

Waitaha Canterbury Pānui

CEO Update – Monday 12 June 2017

Monday 12 June 2017Quick Read

​In today’s CEO Update, acting Chief Executive Mary Gordon highlights upcoming workshops to facilitate many... read more about CEO Update – Monday 12 June 2017»

Waitaha Canterbury Pānui

CEO Update – Tuesday 6 June 2017

Tuesday 6 June 2017Quick Read

Acting Chief Executive Mary Gordon shares some positive feedback and encourages staff to complete a short survey on a... read more about CEO Update – Tuesday 6 June 2017»

Media release

Wellbeing continues to improve for many

Tuesday 6 June 2017Quick Read

The latest Canterbury Wellbeing Survey shows the wellbeing of greater Christchurch residents continues to improve.... read more about Wellbeing continues to improve for many»

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Media release

Cantabs welcome fresh air at outdoor venues

Friday 2 June 2017Quick Read

The results are in and they show Cantabrians are excited about smokefree venues. Even better, people are actively... read more about Cantabs welcome fresh air at outdoor venues»

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Page last updated: 18 August 2022

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