VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Health news

Read the latest Te Whatu Ora Waitaha Canterbury health news, media releases, and current health alerts for the Canterbury region. Our flagship news publications Waitaha Canterbury Pānui and WellNow Canterbury magazine are available to read online.​ The Te Whatu Ora Waitaha Canterbury Communications team are also available to assist with any enquiries from media.

959 news items.

Media release

Name the Cranes Competition

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Human Milk Bank says thanks for support

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Poroporoaki for Burwood Birthing Unit

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CEO Update – Monday 27 June 2016

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​In this week’s CEO Update David Meates talk about how the Advance Care Plans of 670 Cantabrians are now shared... read more about CEO Update – Monday 20 June 2016»

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The Princess Margaret Hospital here to stay for a little while yet

Wednesday 15 June 2016Quick Read

Moving some patients from The Princess Margaret Hospital to Burwood Hospital is underway without a hitch but it's left... read more about The Princess Margaret Hospital here to stay for a little while yet»

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CEO Update – Monday 13 June 2016

Monday 13 June 2016Quick Read

​In this week’s CEO Update David Meates shares one family’s story which, illustrates that the work we’re doing... read more about CEO Update – Monday 13 June 2016»

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Move to new Burwood facilities kicks off

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Canterbury DHB and the New Zealand Defence Force (NZDF) will start moving patients from The Princess Margaret Hospital... read more about Move to new Burwood facilities kicks off»

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Te Whatu Ora Waitaha Canterbury News

CEO Update – Tuesday 7 June 2016

Tuesday 7 June 2016Quick Read

​In this week’s CEO Update David Meates talks about our new Chief Medical Officer, Dr Sue Nightingale. Sue is well... read more about CEO Update – Tuesday 7 June 2016»

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Join the young Cantabs helping make the Canterbury Health System better

Friday 3 June 2016Quick Read

A group of young Cantabrians want more people to help them make the Canterbury Health System better for others their... read more about Join the young Cantabs helping make the Canterbury Health System better»

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New Chief Medical Officer announced

Wednesday 1 June 2016Quick Read

Dr Sue Nightingale is well known to many in the Canterbury Health System and it's her established credentials and... read more about New Chief Medical Officer announced»

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Call to action to quit

Monday 30 May 2016Quick Read

Canterbury smokers are being called to action to quit for the sake of their family and protect them from the dangers of... read more about Call to action to quit»

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CEO Update – Monday 30 May 2016

Monday 30 May 2016Quick Read

​In this week’s CEO Update David Meates talks about how it’s been an incredibly busy and exciting time in the... read more about CEO Update – Monday 30 May 2016»

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Immunisation rates well covered for Canterbury

Tuesday 24 May 2016Quick Read

Protecting our vulnerable children from diseases is high on the radar for Cantabrians, according to the latest National... read more about Immunisation rates well covered for Canterbury»

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Burwood public open day: Sunday May 29, from 10am to 2pm

Tuesday 24 May 2016Quick Read

​After extensive consumer consultation, planning, designing and construction, the Burwood Hospital's new 230-bed... read more about Burwood public open day: Sunday May 29, from 10am to 2pm»

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CEO Update – Monday 23 May 2016

Monday 23 May 2016Quick Read

In this week’s CEO Update David Meates urges us to not be complacent about influenza. It’s going to be here soon... read more about CEO Update – Monday 23 May 2016»

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Good hand hygiene is no laughing matter

Friday 20 May 2016Quick Read

Canterbury District Health Board is working with the Clown Doctors to emphasise the importance of having clean hands to... read more about Good hand hygiene is no laughing matter»

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CEO Update – Monday 16 May 2016

Monday 16 May 2016Quick Read

In this week’s CEO Update David Meates talks about the changes at The Princess Margaret Hospital. David congratulates... read more about CEO Update – Monday 16 May 2016»

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Talking health – but are we speaking your language?

Monday 9 May 2016Quick Read

The Canterbury Health System is keen to hear community views on how it can improve communication and create better... read more about Talking health – but are we speaking your language?»

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Te Whatu Ora Waitaha Canterbury News

CEO Update – Monday 9 May 2016

Monday 9 May 2016Quick Read

In this week’s CEO Update David Meates talks about how in under a month, up to 140 patients from the Older Persons’... read more about CEO Update – Monday 9 May 2016»

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The new Akaroa Integrated Health Facility is one step closer

Tuesday 3 May 2016Quick Read

​Canterbury DHB is pleased to announce it is tendering for the design of the new Integrated Health Facility in... read more about The new Akaroa Integrated Health Facility is one step closer»

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Immunisation Week targets immunisation during pregnancy

Monday 2 May 2016Quick Read

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CEO Update – Monday 2 May 2016

Monday 2 May 2016Quick Read

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CEO Update – Tuesday 26 April 2016

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Health warning at Pegasus Lake lifted

Tuesday 19 April 2016Quick Read

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CEO Update – Monday 18 April 2016

Monday 18 April 2016Quick Read

In this week’s CEO Update David Meates talks about the official opening of Kaikoura Health Te Hā o Te Ora, which was... read more about CEO Update – Monday 18 April 2016»

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New Kaikoura health centre opens – a community effort

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CEO Update – Monday 11 April 2016

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Work underway to get Burwood Birthing Unit open

Friday 8 April 2016Quick Read

Work is underway for the temporary reopening of Burwood Birthing Unit. Canterbury DHB closed the unit, after staff and... read more about Work underway to get Burwood Birthing Unit open»

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Burwood Birthing Unit to temporarily reopen

Tuesday 5 April 2016Quick Read

Canterbury DHB will temporarily reopen the Burwood Birthing Unit. The announcement was made at a meeting this week with... read more about Burwood Birthing Unit to temporarily reopen»

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Te Whatu Ora Waitaha Canterbury News

CEO Update – Monday 4 April 2016

Monday 4 April 2016Quick Read

​In this week’s CEO Update David Meates encourages us to get behind the April Falls Prevention campaign, whether... read more about CEO Update – Monday 4 April 2016»

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CEO Update – Tuesday 29 March 2016

Tuesday 29 March 2016Quick Read

​In this week’s CEO Update David Meates encourages us to look after ourselves, so we’re better able to look after... read more about CEO Update – Tuesday 29 March 2016»

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Celebrating the South Island’s one millionth electronic referral

Wednesday 23 March 2016Quick Read

With a click of the mouse and an ‘accepted' message, the one millionth successful electronic request for... read more about Celebrating the South Island’s one millionth electronic referral»

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Canterbury DHB pleased increased mental health need recognised

Monday 21 March 2016Quick Read

Canterbury DHB chair, Murray Cleverley, is pleased with today’s announcement by the Minister of Health, Dr Jonathan... read more about Canterbury DHB pleased increased mental health need recognised»

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Te Whatu Ora Waitaha Canterbury News

CEO Update – Monday 21 March 2016

Monday 21 March 2016Quick Read

In this week’s CEO Update David Meates urges us to protect ourselves, our whānau, our patients and our community... read more about CEO Update – Monday 21 March 2016»

Te Whatu Ora Waitaha Canterbury News

CEO Update – Monday 14 March 2016

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​In this week’s CEO Update David Meates talks about Canterbury’s Sexual Health Centre’s new home, which was... read more about CEO Update – Monday 14 March 2016»

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CEO Update – Monday 7 March 2016

Monday 7 March 2016Quick Read

In this week’s CEO Update David Meates acknowledges the enormous contribution that Dr Nigel Millar, Chief Medical... read more about CEO Update – Monday 7 March 2016»

Te Whatu Ora Waitaha Canterbury News

CEO Update – Monday 29 February 2016

Monday 29 February 2016Quick Read

In this week’s CEO Update David Meates talks about how he was humbled and proud to be part of last week’s People in... read more about CEO Update – Monday 29 February 2016»

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Health Warning – Algal Bloom in Lake Pegasus

Wednesday 24 February 2016Quick Read

The Community and Public Health division of Canterbury District Health Board has issued a health warning after... read more about Health Warning – Algal Bloom in Lake Pegasus»

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Media release

Post-quakes pressures on Canterbury continue to shake the health system

Tuesday 23 February 2016Quick Read

The latest national health target results show a Canterbury health system that is continuing to deliver for its... read more about Post-quakes pressures on Canterbury continue to shake the health system»

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Page last updated: 18 August 2022

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