VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Health news

Read the latest Te Whatu Ora Waitaha Canterbury health news, media releases, and current health alerts for the Canterbury region. Our flagship news publications Waitaha Canterbury Pānui and WellNow Canterbury magazine are available to read online.​ The Te Whatu Ora Waitaha Canterbury Communications team are also available to assist with any enquiries from media.

959 news items.

Media release

Canterbury DHB hits hand hygiene milestone

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Canterbury District Health Board is improving its hand hygiene performance, recording its highest score yet in the... read more about Canterbury DHB hits hand hygiene milestone»

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CEO Update – Monday 1 May 2017

Monday 1 May 2017Quick Read

​In this week's CEO Update, chief executive David Meates highlights Immunisation Awareness Week and the All Right?... read more about CEO Update – Monday 1 May 2017»

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Immunisation Week 2017: Make sure your teens are protected

Monday 1 May 2017Quick Read

Today marks the start of Immunisation Week (1-7 May) and Canterbury DHB is reminding parents to ensure their older... read more about Immunisation Week 2017: Make sure your teens are protected»

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Waitaha Canterbury Pānui

CEO Update – Monday 24 April 2017

Monday 24 April 2017Quick Read

​In this week’s CEO Update, chief executive David Meates talks about the importance of doing the right thing every... read more about CEO Update – Monday 24 April 2017»

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CEO Update – Tuesday 18 April 2017

Tuesday 18 April 2017Quick Read

In this week’s CEO Update, chief executive David Meates recognises the achievements of three long-serving staff... read more about CEO Update – Tuesday 18 April 2017»

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CEO Update – Monday 10 April 2017

Monday 10 April 2017Quick Read

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CEO Update – Monday 3 April 2017

Monday 3 April 2017Quick Read

​In today’s CEO Update, chief executive David Meates talks about the additional security patrols around... read more about CEO Update – Monday 3 April 2017»

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$1.5m cash injection to Ashburton Hospital

Tuesday 28 March 2017

Ashburton Hospital has received a $1.5 million cash injection thanks to community generosity. Advance Ashburton trustee... read more about $1.5m cash injection to Ashburton Hospital»

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Waitaha Canterbury Pānui

CEO Update – Monday 27 March 2017

Monday 27 March 2017Quick Read

​In today’s CEO Update, chief executive David Meates shares a gem from his inbox – a letter from a grateful... read more about CEO Update – Monday 27 March 2017»

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CEO Update – Monday 20 March 2017

Monday 20 March 2017Quick Read

​This week’s CEO Update sees the Ministry’s surveillance audit team thank the staff who worked with them for... read more about CEO Update – Monday 20 March 2017»

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CEO Update – Monday 13 March 2017

Monday 13 March 2017Quick Read

​In today’s CEO Update, chief executive David Meates talks about the Health Select Committee hearing which took... read more about CEO Update – Monday 13 March 2017»

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Temporary changes to access to Ashburton Hospital

Friday 10 March 2017Quick Read

Ashburton Hospital is making some temporary changes to access from Monday. General Manager Ashburton Health... read more about Temporary changes to access to Ashburton Hospital»

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Media release

Canterbury DHB to manage all food services from 1 July 2017

Monday 6 March 2017

Canterbury DHB has announced that it will take over management of all food services from 1 July 2017, after the current... read more about Canterbury DHB to manage all food services from 1 July 2017»

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Waitaha Canterbury Pānui

CEO Update – Monday 6 March 2017

Monday 6 March 2017Quick Read

​In this week’s CEO Update, chief executive David Meates takes you behind the scenes in our kitchens and take a... read more about CEO Update – Monday 6 March 2017»

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CEO Update – Monday 27 February 2017

Monday 27 February 2017Quick Read

​In this week’s CEO Update, chief executive David Meates congratulates the Older Persons’ Health & Rehabilitation... read more about CEO Update – Monday 27 February 2017»

Media release

Canterbury Health System clocks up one million electronic referrals

Monday 20 February 2017Quick Read

Electronic referrals by Canterbury clinicians through the South Island's Electronic Request Management System (ERMS)... read more about Canterbury Health System clocks up one million electronic referrals»

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Waitaha Canterbury Pānui

CEO Update – Monday 20 February 2017

Monday 20 February 2017Quick Read

​In this week’s CEO Update, chief executive David Meates reflects on the Port Hills Fires and their impact on the... read more about CEO Update – Monday 20 February 2017»

Media release

Smoky smells no threat to health

Friday 17 February 2017Quick Read

Port Hills residents affected by this week's wild fires are being reassured the smell of smoke in their properties... read more about Smoky smells no threat to health»

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Waitaha Canterbury Pānui

CEO Update – Monday 13 February 2017

Monday 13 February 2017Quick Read

​In this week’s CEO Update, chief executive David Meates reflects on what has been achieved in the past six years... read more about CEO Update – Monday 13 February 2017»

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CEO Update – Tuesday 7 February 2017

Tuesday 7 February 2017Quick Read

In this week’s CEO Update you can read about the projects underway that show progress towards being paper-lite (and... read more about CEO Update – Tuesday 7 February 2017»

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CEO Update – Monday 30 January 2017

Monday 30 January 2017Quick Read

​In this week’s CEO Update you can read about the work about to kick off which will see the People & Capability... read more about CEO Update – Monday 30 January 2017»

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CEO Update – Monday 23 January 2017

Monday 23 January 2017Quick Read

In this week’s CEO Update, where you can read about the 100 day fitness challenge ED & Radiology teams have taken up.... read more about CEO Update – Monday 23 January 2017»

Media release

Canterbury DHB prepared for second strike planned for next week by members of the RDA

Friday 13 January 2017Quick Read

Members of the New Zealand Resident Doctors' Association (RDA) will go on strike from 7am on Tuesday 17 until 8am on... read more about Canterbury DHB prepared for second strike planned for next week by members of the RDA»

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Media release

Financial review on Canterbury DHB informs future direction

Thursday 22 December 2016

Statement from the Chair of Canterbury District Health Board, Murray Cleverley The Minister of Health has today... read more about Financial review on Canterbury DHB informs future direction»

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Media release

Alcohol is no ordinary commodity – It’s official!

Wednesday 21 December 2016Quick Read

The Canterbury Medical Officer of Health, Dr Alistair Humphrey, has triumphed in a landmark case in the Court of... read more about Alcohol is no ordinary commodity – It’s official!»

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CEO Update – Monday 19 December 2016

Monday 19 December 2016Quick Read

This week’s CEO update is a bumper edition, brimming with festive photos. There’s advice to help keep you and your... read more about CEO Update – Monday 19 December 2016»

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CEO Update – Monday 12 December 2016

Monday 12 December 2016Quick Read

​In this week’s CEO update Chief Executive David Meates, takes a look back at our health system achievements over... read more about CEO Update – Monday 12 December 2016»

Media release

Government announces $3.76m health support for Kaikoura & Marlborough

Friday 9 December 2016Quick Read

​​​​Media Statement to be attributed to Murray Cleverley, Canterbury DHB Chair: We're very pleased to see some... read more about Government announces $3.76m health support for Kaikoura & Marlborough»

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Waitaha Canterbury Pānui

CEO Update – Monday 5 December 2016

Monday 5 December 2016Quick Read

​In this week’s CEO Update, read about the newly-appointed Canterbury DHB members. Find out who’s been appointed... read more about CEO Update – Monday 5 December 2016»

Waitaha Canterbury Pānui

CEO Update – Monday 28 November 2016

Monday 28 November 2016Quick Read

​In this week’s CEO Update, David Meates talks about the quake response efforts underway in Kaikoura and Hurunui... read more about CEO Update – Monday 28 November 2016»

Media release

Health warning lifted for Te Wairewa – Lake Forsyth

Friday 25 November 2016Quick Read

The Community and Public Health division of the Canterbury District Health Board has lifted its algal bloom health... read more about Health warning lifted for Te Wairewa – Lake Forsyth»

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Media release

Look out for symptoms of meningococcal disease

Wednesday 23 November 2016Quick Read

General Practice teams are being reminded to be on the lookout for symptoms of meningococcal disease, following three... read more about Look out for symptoms of meningococcal disease»

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Media release

Strong commitment to new target focused on healthy kids

Tuesday 22 November 2016Quick Read

The Canterbury Health System is committed to the Government's newest health target ‘Raising Healthy Kids', which... read more about Strong commitment to new target focused on healthy kids»

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Te Whatu Ora Waitaha Canterbury News

CEO Update – Monday 21 November 2016

Monday 21 November 2016Quick Read

​In this week’s CEO Update, David Meates talks about the absolute heartbreak Cantabrians are feeling following the... read more about CEO Update – Monday 21 November 2016»

Media release

Four gastro cases in Waiau, North Canterbury

Friday 18 November 2016Quick Read

Four people from the North Canterbury settlement of Waiau have contracted norovirus over the past two days. Two adults... read more about Four gastro cases in Waiau, North Canterbury»

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Media release

Supporting mental health in Kaikoura a priority

Friday 18 November 2016Quick Read

​Health officials are crediting Kaikoura residents and visitors for their vigilance in preventing a gastro outbreak... read more about Supporting mental health in Kaikoura a priority»

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Media release

Gastro outbreak biggest risk for isolated Kaikoura residents now

Wednesday 16 November 2016Quick Read

Canterbury DHB's community and public health officials arrived in Kaikoura yesterday and are focusing on preventing the... read more about Gastro outbreak biggest risk for isolated Kaikoura residents now»

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Media release

Public health officials arrive in Kaikoura

Tuesday 15 November 2016Quick Read

Canterbury medical officer of health Dr Alistair Humphrey and two Canterbury DHB health protection officers flew to... read more about Public health officials arrive in Kaikoura»

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Media release

Blessing of new Acute Admitting Unit at Ashburton Hospital

Tuesday 15 November 2016Quick Read

Earlier this morning a blessing service was held for the new Acute Admitting Unit at Ashburton Hospital, part of an... read more about Blessing of new Acute Admitting Unit at Ashburton Hospital»

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Media release

North Canterbury earthquakes update

Tuesday 15 November 2016Quick Read

Significant aftershocks have continued to be felt in North Canterbury and add to the already high levels of anxiety... read more about North Canterbury earthquakes update»

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Page last updated: 18 August 2022

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