VISITING HOSPITAL

All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
13 March 2023

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

To keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended to be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Older Persons Health

29 documents.

Cognitive impairment

Cognitive Impairment - Information relating to the links in HealthPathways.

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OPCAT Report – October 2018

Report on an unannounced Inspection to the Assessment, Treatment and Rehabilitation Unit under the Crimes of Torture Act 1989 (Oct 2018). Which the Chief Ombudsman sent CDHB in Oct 2018. Can you please send a copy of CDHB's response.

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Customer Service Personnel Burwood

Job description of customer service personnel at Burwood Hospital. Salary of these workers.

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Aged care, number of hospital beds available

  • Since March 2020 have you had to reduce the number of beds you can offer for aged residential care?
  • How many beds did you offer in March 2020, and how many do you offer now?
  • If so, what has caused the DHB to reduce the number of age residential care beds available?
  • Have you had to reduce the number of general hospital beds available since March 2020?
  • If so, what has caused the DHB to reduce the number of general beds available?
  • How many general hospital beds were available in your catchment area in March 2020, and how many general hospital beds are available now?

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Aged care facilities

Aged care facilities, total number funded, number of residents in facilities, number of facilities that have closed, Reason for closure.

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More informationDownload pdf (200KB)

Inspections of aged care facilities carried out in relation to OPCAT

Any correspondence, both internal and external, since 2020 and regarding any inspections of aged care facilities carried out in relation to OPCAT, and any documentation or reports related to any such inspections.

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Aged Residential Care Facilities

# Since 2020, copies of any reports received or held by the DHB that were completed in relation to OPCAT (the United Nations Optional Protocol to the Convention Against Torture) inspections of secure aged care facilities, and copies of any response to these reports.

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Residential care access

  • How persons (under 50 yrs) apply for residential care, on the basis of early dementia diagnosis.
  • How persons (under 50yrs) apply for residential supported living type community homes.
  • Info about contracted providers of residential care and supported living homes, incl NGOs.

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Aged Residential Care

  • Does DHB have goals, targets, or objectives for current or future admissions to ARC? Targets could be expressed in terms of absolute numbers, annual percentage changes or changes in age-specific ARC utilisation rates. If yes, please supply docs or links to webpages and docs.
  • Has DHB analysed cost of providing home support to older people with high or complex needs compared to cost of funding them in ARC? If yes, please provide copy of report or details of the report.

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Funding personal care for children, under 65’s, and over 65s

Individualised funding personal care and respite policy / service specifications for Children, under 65's, and over 65s.

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Maintenance, refurbishment and complaints about hospital facilities in the last three years

How much funding has been spent on refurbishment and/or maintenance of the services at TPMH in the past 3 years, broken down by service, year and type of work.
How many complaints has the CDHB received in the past 12 months regarding facilities at TPMH, Hillmorton, and Parkside. Can you provide the complaints and the responses from the CDHB?

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Drinking water at Princess Margaret Hospital

Monitoring and test results of the drinking water at The Princess Margaret Hospital.

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Occupancy of The Princess Margaret Hospital

Number of people, staff and patients who currently occupy The Princess Margaret Hospital

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Personal care hours during February 2020

Personal care hours. Personal care hours for February 2020 Hours: 1-40 / 41-80 / 81-120 / 121-160 / 160+ hours.

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Referrals to Burwood Pain Management Centre

The number of referrals (new and re-referrals, grouped into ACC and non-ACC funded) received for Burwood Pain Management Centre in the calendar year January 2019 – December 2019.
The number of referrals declined during that period, and the waiting times for those accepted into the service over that period, also grouped into ACC and non- ACC funded patients.
The number of people discharged over this period.

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Reports and correspondence about Rosewood Rest Home

Copies of any reports, documents, briefings or correspondence that include or summarise feedback from DHB staff sent to work at Rosewood rest home.

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PPE at Burwood Hospital, March to May 2020

Correspondence regarding concerns or complaints about Personal Protective Equipment (PPE) / Reports regarding nurses or medical staff at Burwood Hospital speaking to journalists or media, covering the period from 15 March to 20 May 2020.

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Correspondence about Rosewood rest home, 3 April to 10 April 2020

All correspondence received and sent by Dan Coward and received and sent by Sue Nightingale about Rosewood rest home, between April 3 and April 10, inclusive.

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Provision of personal protective equipment (PPE) in rest homes

About the provision of PPE equipment to rest homes between March 3 and April 3, inclusive.

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Information about Rosewood rest home regarding the situation when staff and patients contracted Covid-19

Copies of any reports, documents, memoranda, or correspondence regarding the number of issues regarding safe practice at Rosewood Rest home and that took place after staff and patients contracted Covid-19.

Copies of any reports, documents, memoranda, or correspondence regarding the decision to appoint an acting manager to Rosewood Rest home.

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Information about NASC and HCSS (Older Persons Health)

Partial transfer from MoH: Q1 The NASC manual for older persons health. Q4. The number of over 65's receiving long term HCSS in each region.

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Number of people waiting for aged home support

The number of persons on Needs Assessment Service Coordination (NASC) waiting list for aged home support.

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More informationDownload pdf (800KB)

Complaints about aged care rest homes

Copies of complaints received by the DHB since January 2019 about Aged Care rest homes and residential care.

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More informationDownload pdf (9MB)

Aged care facilities

Data related to use of aged care facilities in the Canterbury region.

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More informationDownload pdf (300KB)

Services to people who have a diagnosis of dementia or other age related cognitive impairments

Overview of services that are provided to people who have a diagnosis of dementia or other age related cognitive impairments.

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More informationDownload pdf (400KB)

AtmosAir mattresses at Burwood Hospital

Has Burwood Hospital bought any AtmosAir mattresses in the last 12 months?

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Audits Reports Investigations on Addington Lifestyle Village

All audits, reports and details of all investigations carried out by Canterbury DHB on Addington Lifestyle Village, a rest home...

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Older Persons Health Community Team relocation from PMH to Burwood Feasibility Study

Older Persons Health Community Team relocation from PMH to Burwood Hospital Campus Feasibility Study

More informationDownload pdf (6MB)

Showing 1-29 of 29 results, page 1 of 1.

Page last updated: 13 July 2022

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