VISITING HOSPITAL

All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
13 March 2023

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

To keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended to be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors can also read the additional COVID-19 related visiting guidelines .

Disability

52 documents.

Disability Steering Group (DSG) Meeting Minutes – 29 September 2023

The main points discussed at Disability Steering Group (DSG) meetings recorded as key messages in meeting minutes.

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More informationDownload pdf (200KB)

Disability Steering Group (DSG) Meeting Minutes – 25 August 2023

The main points discussed at Disability Steering Group (DSG) meetings recorded as key messages in meeting minutes.

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More informationDownload pdf (180KB)

Disability Steering Group (DSG) Meeting Minutes – 28 July 2023

The main points discussed at Disability Steering Group (DSG) meetings recorded as key messages in meeting minutes.

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More informationDownload pdf (180KB)

Disability Steering Group (DSG) Meeting Minutes – 30 June 2023

The main points discussed at Disability Steering Group (DSG) meetings recorded as key messages in meeting minutes.

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More informationDownload pdf (180KB)

Disability Steering Group (DSG) Meeting Minutes – 26 May 2023

The main points discussed at Disability Steering Group (DSG) meetings recorded as key messages in meeting minutes.

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More informationDownload pdf (180KB)

Disability Steering Group (DSG) Meeting Minutes – 28 April 2023

The main points discussed at Disability Steering Group (DSG) meetings recorded as key messages in meeting minutes.

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More informationDownload pdf (180KB)

Disability Steering Group (DSG) Meeting Minutes – 31 March 2023

The main points discussed at Disability Steering Group (DSG) meetings recorded as key messages in meeting minutes.

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More informationDownload pdf (200KB)

Disability Steering Group (DSG) Meeting Minutes – 24 February 2023

The main points discussed at Disability Steering Group (DSG) meetings recorded as key messages in meeting minutes.

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More informationDownload pdf (200KB)

Disability Steering Group (DSG) Meeting Minutes – 27 January 2023

The main points discussed at Disability Steering Group (DSG) meetings recorded as key messages in meeting minutes.

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More informationDownload pdf (200KB)

Disability Steering Group (DSG) Meeting Minutes – 25 November 2022

The main points discussed at Disability Steering Group (DSG) meetings recorded as key messages in meeting minutes.

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More informationDownload pdf (200KB)

Disability Steering Group (DSG) Meeting Minutes – 28 October 2022

The main points discussed at Disability Steering Group (DSG) meetings recorded as key messages in meeting minutes.

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More informationDownload pdf (200KB)

Disability Steering Group (DSG) Meeting Minutes – 30 September 2022

The main points discussed at Disability Steering Group (DSG) meetings recorded as key messages in meeting minutes.

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More informationDownload pdf (200KB)

Disability Steering Group (DSG) Meeting Minutes – 26 August 2022

The main points discussed at Disability Steering Group (DSG) meetings recorded as key messages in meeting minutes.

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More informationDownload pdf (200KB)

Disability Steering Group (DSG) Meeting Minutes – 1 July 2022

The main points discussed at Disability Steering Group (DSG) meetings recorded as key messages in meeting minutes.

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More informationDownload pdf (200KB)

Disability Steering Group (DSG) Meeting Minutes – 27 May 2022

The main points discussed at Disability Steering Group (DSG) meetings recorded as key messages in meeting minutes.

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More informationDownload pdf (200KB)

Disability Steering Group (DSG) Meeting Minutes – 25 March 2022

The main points discussed at Disability Steering Group (DSG) meetings recorded as key messages in meeting minutes.

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More informationDownload pdf (300KB)

Disability Steering Group (DSG) Meeting Minutes – 28 January 2022

The main points discussed at Disability Steering Group (DSG) meetings recorded as key messages in meeting minutes.

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More informationDownload pdf (300KB)

Disability Steering Group (DSG) Meeting Minutes – 26 November 2021

The main points discussed at Disability Steering Group (DSG) meetings recorded as key messages in meeting minutes.

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More informationDownload pdf (300KB)

Disability Steering Group (DSG) Meeting Minutes – 24 September 2021

The main points discussed at Disability Steering Group (DSG) meetings recorded as key messages in meeting minutes.

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More informationDownload pdf (200KB)

Disability Steering Group (DSG) Meeting Minutes – 29 July 2021

The main points discussed at Disability Steering Group (DSG) meetings recorded as key messages in meeting minutes.

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More informationDownload pdf (200KB)

Disability Steering Group (DSG) Meeting Minutes – 26 March 2021

The main points discussed at Disability Steering Group (DSG) meetings recorded as key messages in meeting minutes.

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More informationDownload pdf (200KB)

HDC Complaints

Information regarding the number of Health and Disability Commissioner HDC complaints which resulted in disciplinary action or resulted in a review of hospital policy at Canterbury Coast District Health Board in the last three years.

Broken down by year, what complaint was about, where it happened, and if and how it was resolved.

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Disability Steering Group (DSG) Meeting Minutes – 22 January 2021

The main points discussed at Disability Steering Group (DSG) meetings recorded as key messages in meeting minutes.

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More informationDownload pdf (200KB)

Disability Steering Group (DSG) Meeting Minutes – 27 November 2020

The main points discussed at Disability Steering Group (DSG) meetings recorded as key messages in meeting minutes.

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More informationDownload pdf (200KB)

Disability Steering Group (DSG) Meeting Minutes – 23 October 2020

The main points discussed at Disability Steering Group (DSG) meetings recorded as key messages in meeting minutes.

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More informationDownload pdf (200KB)

Disability Steering Group (DSG) Meeting Minutes – 25 September 2020

The main points discussed at Disability Steering Group (DSG) meetings recorded as key messages in meeting minutes.

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More informationDownload pdf (200KB)

Patient complaints to DHB HDC

Patient complaints made to DHB about care a patient has received (service and employees) in last five years. Complaints upheld or disciplinary action or corrective measures taken. Complaints resulting in DHB being found in breach of the Code of Patient rights? How many PGs were taken against the DHB? How much was paid out to staff who took PGS.

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Disability Steering Group (DSG) Meeting Minutes – 28 August 2020

The main points discussed at Disability Steering Group (DSG) meetings recorded as key messages in meeting minutes.

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More informationDownload pdf (200KB)

Disability Steering Group (DSG) Meeting Minutes – 24 July 2020

The main points discussed at Disability Steering Group (DSG) meetings recorded as key messages in meeting minutes.

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More informationDownload pdf (200KB)

Disability Steering Group (DSG) Meeting Minutes – 26 June 2020

The main points discussed at Disability Steering Group (DSG) meetings recorded as key messages in meeting minutes.

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More informationDownload pdf (200KB)

Disability Steering Group (DSG) Meeting Minutes – 28 May 2021

The main points discussed at Disability Steering Group (DSG) meetings recorded as key messages in meeting minutes.

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More informationDownload pdf (200KB)

Disability Steering Group (DSG) Meeting Minutes – 22 May 2020

The main points discussed at Disability Steering Group (DSG) meetings recorded as key messages in meeting minutes.

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More informationDownload pdf (200KB)

Disability Steering Group (DSG) Meeting Minutes – 28 February 2020

The main points discussed at Disability Steering Group (DSG) meetings recorded as key messages in meeting minutes.

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More informationDownload pdf (200KB)

Disability Steering Group (DSG) Meeting Minutes – 24 January 2020

The main points discussed at Disability Steering Group (DSG) meetings recorded as key messages in meeting minutes.

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More informationDownload pdf (300KB)

Disability Steering Group (DSG) Meeting Minutes – 22 November 2019

The main points discussed at Disability Steering Group (DSG) meetings recorded as key messages in meeting minutes.

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More informationDownload pdf (300KB)

Disability Steering Group (DSG) Meeting Minutes – 25 October 2019

The main points discussed at Disability Steering Group (DSG) meetings recorded as key messages in meeting minutes.

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More informationDownload pdf (300KB)

Disability Steering Group (DSG) Meeting Minutes – 20 September 2019

The main points discussed at Disability Steering Group (DSG) meetings recorded as key messages in meeting minutes.

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More informationDownload pdf (300KB)

Disability Steering Group (DSG) Meeting Minutes – 23 August 2019

The main points discussed at Disability Steering Group (DSG) meetings recorded as key messages in meeting minutes.

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More informationDownload pdf (400KB)

Disability Steering Group (DSG) Meeting Minutes – 26 July 2019

The main points discussed at Disability Steering Group (DSG) meetings recorded as key messages in meeting minutes.

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More informationDownload pdf (300KB)

Disability Steering Group (DSG) Meeting Minutes – 21 June 2019

The main points discussed at Disability Steering Group (DSG) meetings recorded as key messages in meeting minutes.

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More informationDownload pdf (300KB)

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Page last updated: 22 November 2023

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