VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Document Library

Our latest key plans and reports are listed at the top of the document library homepage, other recent documents are listed by date under these documents. You can also find many national publications on the Te Whatu Ora national website.

Use the Search menu (left) to apply a filter and list documents. Each document has a document type, a summary, and topics and tags associated with it. 

919 documents for "Official Information Act Response".

Maternity – Time from birth to discharge

Time from birth to discharge for most recent month.

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More informationDownload pdf (200KB)

Maternal Mental Health

Number of women referred to Maternal Mental Health in 2021 and number accepted. Current wait times for maternal mental health.

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More informationDownload pdf (200KB)

Assaults on staff 2018 to 2022

The number of assaults on staff for years 2018,2019,2020,2021,2022 (to current date)

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More informationDownload pdf (300KB)

Stuttering

Do DHBs provide services for people who stutter?

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More informationDownload pdf (2MB)

Healthcare Waste

Healthcare Waste / Volumes of hazardous and controlled waste and number of surgeries completed broken down by site (ChCh Hosp and Burwood) for last ten years.

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More informationDownload pdf (1MB)

People with Diabetes Type 1

People with Diabetes Type 1 broken down by age, ethnicity etc  

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More informationDownload pdf (200MB)

Car parking proposals during 2014

Car parking proposals from the time Tony Ryall was Min of Health 2014. Correspondence CEO and EMT.

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More informationDownload pdf (300KB)

Mental health services procedural information

  • Copies of all forms relating to the induction of a client, compulsory or voluntary or moving between status.
  • Copies of all forms relating to a discharge/transfer of a client, compulsory or voluntary or moving between status.

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More informationDownload pdf (2MB)

Carbon Neutral Plan

  • Do you have a carbon neutral plan by 2025, and if so, what is the official wording of it?
  • Do you have a carbon neutral team or committee? If so, how many are in this team, and are they trained/experts?
  • How much carbon do you emit/how are your carbon emissions measured?
  • If coal is still in use at your facilities, when do you plan to phase it out?
  • Have you transitioned to EVs and or/hybrids? Have you begun to downsize your fleet size?

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More informationDownload pdf (200KB)

St George’s Hospital maternity services

Correspondence re St George's maternity / birthing / post-natal services August 2021 to 29/03/2022 and a copy of the contract.

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More informationDownload pdf (6MB)

COVID-19 hospitalisations

I've heard there are a few patients that have been hospitalised for more than month.

  • How many patients have there been?
  • How long have they each stayed in hospital?
  • How many have had to go into ICU and how long have they each stayed there (as part of their total time in hospital)?
  • And were they on a ventilator when in ICU? How many of these patients were vaccinated when they presented at hospital?

If there are any other details that can be provided too (eg. age, ethnicity, sex) that would be appreciated.

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More informationDownload pdf (200KB)

Emergency Department COVID-19 vaccinations

  • A list of all district health board emergency departments that have a policy to provide COVID -19 vaccinations to unvaccinated people (COVID-19 ) who attend the emergency department
  • A list of all district health board emergency departments, paediatric debarments or wards that have a policy to provide childhood immunisations to all unvaccinated children who attend the department or ward.
  • What plan each district health board has to connect people or children not currently enrolled in primary care who attend the emergency department or other departments - in primary care ( registered with a PHO) - currently only 84% of Māori are enrolled in primary care (PHO).

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More informationDownload pdf (200KB)

Mental health staff and COVID-19 vaccination mandates

  • How many roles / staff have been terminated / fired / released from contracts by way of refusing mandates for covid-19 vaccinations in the Christchurch Mental Health Sector?
  • Please break down the numbers by worksite / medical establishments where possible, including any mental health roles in prisons?
  • How many staff are performing double shifts on a weekly basis? (Please break down the numbers by worksite / medical establishments where possible)
  • How much time do the patients in the mental health sector receive, on average, quality one-on-one care /support / help? (Please break down the numbers by worksite / medical establishments where possible)
  • How many staff were specialist mental health services short by in November 2021, and how many in December 2021?
  • How many staff had left these roles wholly or partly to do with the covid-19 vaccine mandates?
  • What were the reasons given for the 13 departures?
  • How many were due to covid-19 vaccine mandates?
  • How many more staff have left the facility since July until date of your answer given to this OIA request?
  • How many of these have been partly or wholly due to covid-19 vaccine mandates?

 

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More informationDownload pdf (300KB)

Cancer misdiagnosis and delayed diagnosis

  • How many people had a cancer misdiagnosis in 2017, 2018, 2019, 2020 and 2021?
  • How many people had a delayed diagnosis of cancer in 2017, 2018, 2019, 2020 and 2021?

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More informationDownload pdf (300KB)

Miscarriages and ectopic pregnancies

From each year ending: 2019/2020/2021.

  • The number of miscarriages recorded per year.
  • The number of ectopic pregnancies per year.
  • The number of molar pregnancies per year.
  • The number of live births per year.
  • Number of perinatal deaths and neonatal deaths per year.
  • Furthermore, can you please answer the following question: In relation to pharmacovigilance, is the DHB recording/reporting any data relating to outcomes following vaccination for Covid-19 in pregnancy, as part of a post marketing surveillance programme?

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More informationDownload pdf (200KB)

Emergency Department presentations 2020-21

Please provide a breakdown of all emergency admission (presentations) numbers in 2020 and 2021, broken down by month. Please include a categorisation of the types of admission (presentation) also.

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More informationDownload pdf (1MB)

PGY1 job positions

  • Total number of PGY1 positions filled through ACE matching process from 2014-2020? Could you please provide me those numbers broken down by year.
  • Total number of PGY1 positions filled by NZREX doctors from 2014-2020? Numbers broken down by year?
  • Total number of PGY1 positions filled by IMGs from Comparable Health countries from 2014-2020?
  • Do you have any preference criteria for PGY1 job hiring candidates?
  • How does the DHB priorities NZREX candidates?
  • Is there any support program available for NZREX doctors to get the PGY1 jobs?

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More informationDownload pdf (200KB)

Hospitals at Code Red and Code Black during 2021

Number of days hospitals spent in 'Code Red' and 'Code Black' 2021 calendar year (Jan-Dec).

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More informationDownload pdf (300KB)

Transporting specimens

Official guidance documents we use in New Zealand to cover the handling and transportation of microbiology samples from provincial hospitals to centralized testing laboratories.

I expect that official guidance would cover aspects such as reported by Miller et al. [1] including transport media, temperature and time from specimen extraction from patient until the analysis is completed at the centralized laboratory. [1] Miller et al., A guide to utilization of the microbiology laboratory for diagnosis of infectious diseases 2018: Updated by the Infectious Diseases Society of America and the American Society of Microbiology. Current Infectious Diseases 2018, 67(6), e1-e94. doi: 10.1093/cid/ciy381.

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Disposal of waste from operating theatres

  • Cost to dispose waste generated within operating theatres for past five years.
  • Also how the waste has been disposed of.
  • Volumes of waste.
  • Number of surgeries completed for past ten years broken down by type.

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More informationDownload pdf (1MB)

Mental health staffing

  • Out of the total 627 budgeted nursing roles in Canterbury DHB's specialist mental services, how many staff members short of this total was the DHB in:
    • November 2021,
    • December 2021,
    • January 2022,
    • February 2022,
  • In Christchurch's forensic mental health unit, how many of the unit's total staff members have left the unit in the twelve months to January 2022?
  • In the 12 months to January 2022, how many staff members were physically assaulted by patients in the forensics unit?
  • Of these assaults, how many days did each staff member have to take off work?
  • How many of these assaults resulted in an ACC claim?
  • What is the total number of staff in Christchurch's crisis resolution team?
  • How many staff members in the crisis resolution team have left each year in the five years to 2021 (2016 - 2021)?

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More informationDownload pdf (250KB)

Palliative care

Palliative care services provided by DHB / Costs / staffing.

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More informationDownload pdf (250KB)

Skin cancer referrals waiting list

The current size of the waiting list for all skin cancer referrals to your DHB as follows:

  • Initial consultation appointment for suspected or confirmed BCC, SCC and melanoma.
  • Surgical appointment for melanoma excision.
  • Surgical appointment for BCC or SCC excision I would also like to know to what extent, if any, your DHB funds GPs or private providers to carry out any SCC, BCC or melanoma excisions on an annual basis (e.g. for 2021).

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More informationDownload pdf (300KB)

Bone density (DEXA) scans

Are publicly funded bone density (DEXA) scans available for (1) all relevant Endocrinology patients (2) any patient seen in a relevant subspecialty (yes/no adequate detail for both questions). The scan could be provided in private but the question is about who pays - the DHB or the patient. If some patients would be funded (e.g. community service card holders) please provide this information.

 

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More informationDownload pdf (1MB)

COVID-19 staff vaccinations

A detailed breakdown of CDHB employees and contractors that have NOT received the mandated two doses of a Covid vaccine and have Not been stood down i.e. Unvaccinated and still employed. I would like this data broken down by role, and for clinical staff, further broken down by specialization, along with the reason or rationale for each exemption from the mandate.

 

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More informationDownload pdf (200KB)

Vaccination details for population of Kaikoura

Vaccination details for population of Kaikoura / incl children. Adverse and serious adverse events recorded post vaccination / deaths linked within Kaikoura District from vaccination / people admitted to hospital following vaccination within 30 to 90 days.

 

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More informationDownload pdf (300KB)

Urgent x-ray procedures and ED procedures

  1. What are the official Guidelines/procedures for urgent X-rays (24 hour)?
  2. What are the Guidelines/procedures for patients repeatedly admitted to Emergency Department with severe epigastric pain/ and upper right and left quadrant pain?
  3. Guidelines/procedure for investigating possible Colonic Motility Dysfunction/Defecatory Disorders/Anorectal Dysfunction?

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More informationDownload pdf (1MB)

Use of Language interpreters to access healthcare

  • Any information on the numbers of people in New Zealand who need an interpreter in order to access effective health care.

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More informationDownload pdf (250KB)

NZ Sign Language interpreters

  • Number of times NZ Sign Language interpreters were booked in each DHB Feb 21 - Feb 22.

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More informationDownload pdf (200KB)

COVID-19 hospitalisations

  • Covid hospitalisation directly related to covid and covid only.
  • Covid hospitalisation where patient was admitted for another reason and covid was detected after arriving at the hospital.
  • ICU and HDU beds used for covid only infections.
  • ICU and HDU beds used for non-covid conditions where a covid test after arriving at the hospital showed infection.

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More informationDownload pdf (200KB)

Feeding tubes

  • How many people under the CDHB have a feeding tube? Would appreciate this by age bracket please, eg 5 year brackets.
  • Does the CCDHB provide, free of charge, the Nutricia Flocare Infinity Go Frame for those feeding tube patients requiring one and if so, what is the GST excl unit price that the CCDHB purchase them for from Nutricia? https://nutricia.co.nz/adult/product/flocare-infinity-go-frame/

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More informationDownload pdf (200KB)

Code of conduct and patient rights

Canterbury DHB staff codes of conduct for clinicians, doctors and other health assessors. Rights of patients.

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More informationDownload pdf (8MB)

Attention-deficit/hyperactivity disorder (ADHD) waitlist

ADHD - Assessments, diagnosed, average wait time, number on waitlist, % on waitlist for youth mental health with suspected ADHD.

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More informationDownload pdf (300KB)

COVID-19 related hospital admissions

Please indicate what is your exact procedure for determining that hospital admissions in this current time are in fact directly due to Covid-19.

i.e. are you testing people who are admitting themselves for something non respiratory related and if they test positive after admission for sars cov 2 are you listing it as a covid admission regardless ?

i.e. people who are admitted for something respiratory related that is later diagnosed as not sars cov 2, are you indicating them as covid hospitalisations if they return a positive test during admission.

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More informationDownload pdf (200KB)

COVID-19 Rapid Antigen Tests

Brand of Rapid Antigen Tests distributed to the public for home testing at Whanau Ora COVID testing centre Pages Road.

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Current number and practices of abortion services

  1. The number of abortions that were performed pre 20 weeks and post 20 weeks at the Christchurch Women’s Hospital and the Gynaecological Procedure Unit in 2021.
  2. The number of medical and surgical abortions that were performed at the above facilities in 2021. 
  3. The gestational age of the oldest unborn child aborted in your facilities in 2021.

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More informationDownload pdf (200KB)

COVID-19 tests and identifying measles

Regarding COVID vaccinations: How do testing protocols uniquely and individually identify the subject as having one or more of the following if they test positive? 

  • Measles virus

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Neurology services relating to treatment of chronic migraines

Neurology services for patients with chronic migraine.

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Rural hospital closures

Transcript of all Canterbury DHB Board meetings with regards to the closure of rural hospitals in the Canterbury District.

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Current practices of abortion services

  • In your opening sentence you refer to abortions and terminations. As all abortions have the objective of terminating the life of an unborn child, how do you differentiate between an abortion and a termination? 
  • You advise that an unborn baby’s life was terminated at 29 weeks gestation due to fetal abnormality incompatible with life; what does this mean in practice and does it include Trisomy 21 and other conditions that are serious but not life threatening?
  • Am I correct in assuming that telehealth medical abortions for women who reside in the CDHB area are still not included in your abortion statistics, nor are medical abortions facilitated by local Registered Medical Practitioners, midwives and practice nurses? 

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More informationDownload pdf (200KB)

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Page last updated: 1 February 2023

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