VISITING HOSPITAL

All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
13 March 2023

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

To keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended to be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Document Library

Key plans and reports are listed at the top of the document library homepage, other recent documents are listed by date under these documents. Please note: Many publications in our document library are now historic district health board documents, rather than current information. You can find up-to-date national publications, including responses to OIA requests on the Te Whatu Ora national website

Use the Search menu (left) to apply a filter and list documents. Each document has a document type, a summary, and topics and tags associated with it. 

919 documents for "Official Information Act Response".

Costs DHB Board and Staff Christmas Parties 2017

Costs associated with Board and staff christmas parties December 2017

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Clozapine Treatment

Does DHB utilise Clozapine treatment

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Percentage of SMHS patients receiving psychological therapy from clinical psychologist

Percentage of adult patients receiving psychological therapy from clinical psychologist SMHS.

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Non resident births in hospitals run by Canterbury DHB and costs

Non resident births in hospitals run by Canterbury DHB

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Information regarding data centres operating in CDHB hospitals

Information regarding data centres operating in CDHB hospitals

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Surgical waiting lists for various cancers

Surgical waiting lists for cancer and is Canterbury DHB meeting its FCT targets.

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CDHB provisional year end financial result 2017-2018

Correspondence between CDHB and Ministry and Minister of Health re the year end provisional financial result 2017/18

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Hillmorton AT and R Unit

All correspondence between CDHB and Ministry of Health re Hillmorton AT&R Unit

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Buildings and Facilities identified as needing remediation or building work

A list of all buildings/facilities that have been identified as needing remediation or building works.

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Elective Surgery Outsourcing last five years

Outsourced elective surgeries to private health providers over last five years.

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MoU between CDHB and Police regarding calls for service at Hillmorton Hospital

Memorandum of Understanding between CDHB and Police regarding calls for service at Hillmorton Hospital.

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Car parking revenue received by CDHB from staff and public

Revenue received by DHB from car parking charges.

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Long QT syndrome

Information relating to Long QT Syndrome

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Hillmorton Hospital Policies and Procedures to prevent violence against staff

Hillmorton Hospital Policies and procedures to prevent violence against staff

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Policies and procedures for monitoring mental health patients while they are on leave or a break

Processes and protocols for monitoring mental health patients while they are on breaks or leave from facilities.

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Ombudsmans unannounced inspection of mental health services at Hillmorton July 2018

Ombudsman's unannounced inspection of mental health services at Hillmorton Hospital July 2018.

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CDHB Draft Annual Plan 2018-2019

A copy of the CDHB's draft 2018/2019 Annual Plan

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Yaldhurst air quality monitoring programme. December 2017-June 2018

Yaldhurst Air Quality Monitoring Programme conducted between December 2017 and June 2018.

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Food, nutrition, menus for hospital inpatients

All food and nutrition standards, policies and guidelines related to food served to inpatients.

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When will new CDHB facilities being built be completed

What is being done about the new CDHB facilities still being built? When will these be completed?

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Multiple Sclerosis – Neurology – Waiting times for outpatient appointments

Multiple Sclerosis neurology FSA outpatients appointment, follow up appointments in Neurology.

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Drug related visits to Emergency Department

Drug-related visits to A & E and admissions to Christchurch Hospital in the past ten years.

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Revenue received from Chaplaincy Services in CDHB Hospitals

I would like to know if the Canterbury DHB receives a lease payment for office space the Chaplaincy service occupies at various Christchurch Hospitals...

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Sexual assault complaints and sexual harassment complaints made by staff (2013-2017) Correction

Sexual Assault Complaints and Sexual Harassment Complaints made by staff over the past five years (2013-2017).

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Passive Fire Protection Programme

Information about the passive fire protection programme

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Review of facilities at Hillmorton Hospital

Review of facilities at Hillmorton Hospital Campus.

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Records of all suicides, attempted suicides, suspected suicides and deaths while in State Care

Records of all suicides, attempts at suicide, suspected suicides, deaths and self-harm while in state care both in general...

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Fraudulent expense and pay claims investigated for last five years

Fraudulent employee expense and pay claims investigated for the past five years.

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Mental Health Hillmorton Working Groups re Safety Issues

Two action groups formed to solve staff safety issues at Hillmorton's Acute Mental Health Inpatient Unit

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Older Persons Health Community Team relocation from PMH to Burwood Feasibility Study

Older Persons Health Community Team relocation from PMH to Burwood Hospital Campus Feasibility Study

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Financial statement year ending June 2018

CDHB Financial statement year ending June 2018

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Oceanic Nutrition Leadership Platform July 2018

Information relating to attendance at Oceanic Nutrition Leadership Platform July 2018

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Mental Health – Staffing, experience, vacancies, capacity in acute unit, times above capacity

Staffing in Acute Mental Health Units, years of experience, vacancies, capacity, times above capacity.

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Mental Health Referrals from University Health Centres or Services

The number of Mental Health related referrals received from University Health Centres or Services.

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Showing 841-880 of 919 results, page 22 of 23.

Page last updated: 24 January 2024

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