ORANGE

Hospital visiting guidelines updated 20 July 2022: Hospital visitors must wear a surgical/medical paper mask. Fabric face coverings are no longer acceptable. See our COVID-19 pages for detailed information about hospital visiting guidelines, COVID-19 tests and care in the community advice. See www.vaccinatecanterburywestcoast.nz for information about vaccinations.

We are at ORANGE according to the NZ COVID-19 Protection Framework

Last updated:
20 July 2022

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Wednesday 20 July 2022

With the recent resurgence in cases in Canterbury, largely due to the Omicron BA.5 subvariant we are seeing an increase in demand right across the health system. Presentations to our Christchurch ED and Ashburton’s AAU are higher than ever and admission rates are high, which means we have a shortage of resourced beds.

Recently, we have seen too many unwell people coming to visit someone in hospital and too many that cannot or will not wear a medical mask. This increases the risk to vulnerable people in hospital. For these reasons we need to everything we can to minimise these risks.

We have therefore tightened visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • One visitor per patient in the hospital at any given time, except where stated otherwise in the ‘exceptions’ section below.
  • No visitors under 16 to any part of our facilities.
  • No visitors to COVID +ve patients other than in exceptional circumstances.
  • No eating or drinking at the bedside or anywhere other than cafes or areas designated for eating/drinking, as taking your mask off puts patients at risk.
  • Visitors or support people must not visit our facilities if they are unwell with cold or flu-like symptoms (even if they have tested negative) or have had a recent tummy bug.
  • Do not visit if you are COVID +ve or a household contact of someone who has tested positive
  • Surgical/medical masks must be worn at all times at all sites and will be provided if people don’t have them. Mask exemptions do not apply in our facilities – people who cannot tolerate a mask cannot visit at this time.
  • Hand sanitiser stations are visible and must be used.

By sticking to the rules above, you help keep our patients, staff, other visitors and yourself safe. We thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Exceptions to the ‘one visitor’ policy

  • Exceptions can apply in some circumstances where trusted whānau members provide assistance, reassurance and other support for therapeutic care or on compassionate grounds – please talk to the ward’s Charge Nurse to discuss this before you come to hospital to visit. For whānau with an essential support role as a Partner in Care – again, please check with the ward’s Charge Nurse before you come to hospital to visit.
  • People attending Christchurch ED or Ashburton AAU can have one support person with them.
  • Women in labour and in the birthing suite can have two named support people + their community LMC/midwife if they have one – for the duration of the birth only. All other women on the Maternity Ward are allowed one support person for the duration of their stay in our facilities at Christchurch Women’s Hospital and other maternity units. Only one support person can be with each woman in the maternity ward, and one support person for maternity clinic appointments. No under 16s are allowed to visit or attend appointments.
  • Parents/caregivers can be with their baby in NICU.
  • Parents/caregivers are able to be with their child in hospital (Except Children’s Haematology and Oncology Day patients where only one parent or caregiver is permitted).
  • People requiring support when attending an appointment can have one support person. Please let the relevant service know if you need this so they are able to accommodate your request.

Visiting patients with COVID-19

  • To avoid them becoming infected with COVID-19 and passing it one, visitors to COVID-19 positive patients will not be allowed except in extenuating circumstances – by prior agreement with the Charge Nurse Manager only, and wearing an N95 mask.
  • Other methods of communication will be facilitated e.g. phone, facetime, zoom etc.

You must NOT visit the hospital if you

  • are a household contact of a COVID-19 positive case
  • are COVID-19 positive
  • Have a cold or flu/COVID-19-like symptoms (even if you are testing negative for COVID-19)

Exceptions for people with disabilities

An exception will be made for people with disabilities who are in hospital or have to attend an outpatient appointment – where they need a support person to access health services. For example, a sign language interpreter, support person for someone with a learning disability, or someone to assist with mobility. The support person is in addition to the one permitted visitor.

Everyone visiting our facilities must wear a mask, no exceptions

While we appreciate that some people have legitimate reasons for being exempt from wearing a mask and may even have an official card to confirm this, people who cannot or will not wear a mask cannot visit someone in hospital or attend hospital, other than to access healthcare treatment*. This is another measure to minimise the risk to vulnerable patients.

*healthcare treatment includes: Emergency Department care, outpatient appointments, surgery or a procedure. 

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Mental Health

124 documents.

Assaults on staff, details about units where staff were assaulted 2020-22

Follow up to response 10895 - re assaults by patients on staff.

  • Can you please provide the actual numbers for each unit?
  • Can you provide the same data for the previous year?

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RE Sockburn murder and Hillmorton Hospital

RE the stabbing/murder in Sockburn on 25/06/2022 - request any and all advice, briefings, reports, aides memoire, memos and emails sent/received by CDHB employees - leading up to, and following a police incident (stabbing/murder) in Sockburn on Saturday 25th June.

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RE: Murder accused and the incident on 25 June 2022

Information about the murder incident on 25/06/2022.

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Hillmorton Hospital banned items procedure

I am seeking the job classification/designation of persons involved in the development and authorisation of the following polices:

  • Search for and removal of banned items procedure (2400052)
  • Te Awakura Safety Protocols (2400125)
  • Both policies are associated with Hillmorton Hospital.

If there were lay people or people not employed by the hospital involved and I include volunteers, advocates, consumers but not limited, I would like these people to be identified and included in my request.

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Admissions to Hillmorton Hospital and policies regarding patient property

Total patient admissions numbers to each unit ( North, South, East and West Inpatient Units) at Te Awakura, Hillmorton Hospital between the periods of January 1 2022 and 31st May 2022. I am also requesting during the same period and same units at Te Awakura, Hillmorton Hospital, the following information in regards to the following policy: Search for and removal of banned items procedure (2400052). The total monthly amounts for each unit, as documented in patient notes of the following 2 items: Grounds for personal and property searches? And any evidence to support patient consent being obtained or denied.

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Eating Disorders Service

  • What are the Eating Disorder Clinical Guidelines for decision making around which referrals are accepted into SIEDS outpatient team, or referred to Caf South/North outpatient team, or other adult mental health services?
  • What are the numbers for referrals for Eating Disorder support through SIEDS for 2017 - 2021 (broken in to year groups), and the breakdown of which pathway the referral was eventually directed (SIEDS outpatient team, Caf outpatient team, or other adult community support)?
  • What are the numbers of patients that are not accepted to direct SIEDS outpatient support, who then later require inpatient care in C Ward from 2017 - 2021?
  • How many complaints have been received regarding wait times, or inability to access SIEDS support (both inpatient and outpatient) from 2017 - 2021?
  • What are the clinical guidelines around discharge from C Ward?
  • What are the wait times for access to inpatient care in C Ward 2017 - 2021 (average wait, longest wait, shortest wait, broken in to year groups)
  • How many regional admissions are there to C Ward (2017- 2021)?
  • What is the policy around using the Mental Health Act for people to receive inpatient treatment in C Ward for Eating Disorder support?
  • How many people have been under the Mental Health Act for Eating Disorder Support from 2017 - 2021? (broken into year groups, and aged under 18 and over 18).
  • What is the policy around repeated use of the Mental Health Act for C Ward admissions?
  • Is there a policy stating that the Mental Health Act can only be used once?
  • What are the clinical guidelines for care of people diagnosed with severe and enduring Anorexia?
  • How many inpatient beds will be available in the new hospital based at Hillmorton?
  • Will the new ward be a closed or open ward?
  • Will the new ward be combined with the Mothers and Baby’s ward or separated?

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Assaults on staff 2021 to 2022

Staff physically assaulted by patients in past year. Of those how many were off work for more than 20 days? How many resulted in an ACC claim.

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Mental Health Act

A copy of:

1. Mental Health Act Section 8 Form: application form for any person to fill out.

2. Mental Health Act Section 8B Form: medical certificate form

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Suicide and self harm assessment tools

Information on how the DHB undertakes suicide risk assessment to inform decisions on access to services (which may also be known as the "triage process". )

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Mental Health policies and procedures

Policy, procedures, standards, statements and information on the diagnosis, treatment and provision of social supports for numerous mental disorders.

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Mental Health Compulsory Assessment and Treatment Act 1992

Mental Health Compulsory Assessment and Treatment Act 1992.

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Information regarding mental health assessments

Policies, guidelines and ethics re Mental Health assessments and treatment under the Mental Health Act.

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Alcohol related harm

Assaults on staff 2018 to 2022

The number of assaults on staff for years 2018,2019,2020,2021,2022 (to current date)

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Stuttering

Do DHBs provide services for people who stutter?

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Mental health services procedural information

  • Copies of all forms relating to the induction of a client, compulsory or voluntary or moving between status.
  • Copies of all forms relating to a discharge/transfer of a client, compulsory or voluntary or moving between status.

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Mental health staff and COVID-19 vaccination mandates

  • How many roles / staff have been terminated / fired / released from contracts by way of refusing mandates for covid-19 vaccinations in the Christchurch Mental Health Sector?
  • Please break down the numbers by worksite / medical establishments where possible, including any mental health roles in prisons?
  • How many staff are performing double shifts on a weekly basis? (Please break down the numbers by worksite / medical establishments where possible)
  • How much time do the patients in the mental health sector receive, on average, quality one-on-one care /support / help? (Please break down the numbers by worksite / medical establishments where possible)
  • How many staff were specialist mental health services short by in November 2021, and how many in December 2021?
  • How many staff had left these roles wholly or partly to do with the covid-19 vaccine mandates?
  • What were the reasons given for the 13 departures?
  • How many were due to covid-19 vaccine mandates?
  • How many more staff have left the facility since July until date of your answer given to this OIA request?
  • How many of these have been partly or wholly due to covid-19 vaccine mandates?

 

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Mental health staffing

  • Out of the total 627 budgeted nursing roles in Canterbury DHB's specialist mental services, how many staff members short of this total was the DHB in:
    • November 2021,
    • December 2021,
    • January 2022,
    • February 2022,
  • In Christchurch's forensic mental health unit, how many of the unit's total staff members have left the unit in the twelve months to January 2022?
  • In the 12 months to January 2022, how many staff members were physically assaulted by patients in the forensics unit?
  • Of these assaults, how many days did each staff member have to take off work?
  • How many of these assaults resulted in an ACC claim?
  • What is the total number of staff in Christchurch's crisis resolution team?
  • How many staff members in the crisis resolution team have left each year in the five years to 2021 (2016 - 2021)?

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Attention-deficit/hyperactivity disorder (ADHD) waitlist

ADHD - Assessments, diagnosed, average wait time, number on waitlist, % on waitlist for youth mental health with suspected ADHD.

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Staffing of mental health facilities

Please release correspondence with unions and staff (not individual staff, but group messages), in the 2021 calendar year, about staffing of mental health facilities.

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Violence against healthcare staff

  • Rise in aggression and violence against nurses (AVAN).
  • The number of incidents related to nurses, midwives and health care assistants being abused, harassed or physically assaulted/ attacked at their workplace since 1 Jan 2017 to date, broken down by location and calendar year.
  • Brief description of the incidents and what the incidents related to e.g. verbal abuse, physical assault, sexual assault, physical threat or otherwise
  • How many ‘code orange’* events that occurred? Brief description of the events
  • Where did the incidents happen? e.g. the emergency department, mental health/addictions, obstetrics?
  • How many incidents were notified to WorkSafe?
  • How many incidents required police interventions e.g. Police report, statements from DHB employees?
  • How many incidents required an ACC claim?
  • How many incidents resulted in working days lost? And if so, how many?

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Assaults on staff in 2021

  • How many recorded assaults on health staff have there been in 2021?
  • How many recorded incidents of verbal abuse or threats have there been on health staff in 2021?
  • How many days have been lost due to staff taking time off after being assaulted in the same time frame?

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Attention-deficit/hyperactivity disorder (ADHD)

  1. Do you diagnose ADHD for those under the age of 18, and for those over 18?
  2. If so, what is the process to getting a diagnosis, and who does the diagnosis? If not, please explain why not.
  3. What is the waiting list/average time frame to be diagnosed over the last 12 months? (for under and over 18)
  4. What support do you provide once they are diagnosed?
  5. Do you have the ability to cope with an ADHD person in crisis?
  6. What care is provided?

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Drug and Alcohol Residential Services

RE Alcohol and Drug residential services: Live in treatment services: number, name, location, number closed between 2015 and 2021. Wait list for these facilities, average wait time, Alcohol and detox beds - located and how many? Average wait time for drug and alcohol detox bed. Average number of people on wait list for drug and alcohol detox bed between 2015 and 2021.

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Road access to Hillmorton Hospital

Questions regarding road access once the new Hillmorton Hospital building is completed.

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COVID lockdowns effect on health services

Elective procedures, imaging (MRI, CT scans) and mental health appointments delayed under lockdown levels 3 and 4.

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Mental Health services post discharge

Mental Health:

  • Q10, How long does a vulnerable person remain in the system post discharge so they can access support quickly.
  • Q19, What risk/benefit model is

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Information about psychologists employed by Canterbury DHB

Psychologists: FTE/Headcount / Pay scales 1-9 / Pay scale 10 and above / Number of applications for merit progression and how many successful. 1/12/2019 - 30/6/2021

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Hoarding

Hoarding - stats on cases dealt with, services provided/funded offered to help people with hoarding?

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Male Prisoners admitted to Hillmorton Hospital in 2016 and 2017

The number of patients from Christchurch Men’s’ Prison who were admitted to Hillmorton Hospital and discharged in 2016 and 2017?

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Te Tumu Waiora Information Emergency Department Mental Health

Mental Health: Te Tumu Waiora info / BIC / ED mental health presentations and admissions.

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Waiting list for psychiatric services (March 2021)

Can you please provide the number of people on the waiting list for psychiatric services, including eating disorder services, by DHB, as at 20 March 2021?

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Specialist Mental Health Services: January-April 2021

Information about Specialist Mental Health Services provided during January to April 2021.

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Psychiatrists ethnicity

Re Mental Health Act 1992:

  • What is the ethnicity of psychiatrists currently working in DHB psychiatric inpatient units and what is the ethnicity of allied clinical staff working in DHB psychiatric units?
  • What DHB protocols are there for ensuring Maori Clinical staff care for Maori Tangata Whaiora?

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Hillmorton Specialist Mental Health Service Business Cases

Copies of documents created since the start of 2019 that relate to the condition, performance and adequacy of specialist mental health facilities managed by the DHB: Copies of business cases for repairs or upgrades of existing SMHS facilities / building of new facilities. Bed occupancy rates, bed numbers, unplanned readmission rates, funding for SMHS addiction facilities etc.

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Community Mental Health Services

  • Community Mental Health Services - Child and adolescent metal health; and (Te Haika) Mental Health Crisis response.
  • DHB Mental Health Services Admissions, waitlists, number of psychologists employed by the DHB.

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Self harm incidents

  • Mental Health incidents broken down by fatal and non fatal Canterbury DHB area between 1/1/2000 to 31/12/2020. 'Incidents' - Self harm incidents both fatal and non fatal.
  • Does not include events where other people were hurt by another person as a result of mental health.

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Crisis Resolution Services in Canterbury

  • How many people are seen by Crisis Resolution Services each year in Canterbury?
  • Approximately how many calls does Crisis Resolution receive per year?
  • Approx. increases since 2018?

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Showing 1-40 of 124 results, page 1 of 4.

Page last updated: 12 August 2022

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