ORANGE

Hospital visiting guidelines updated 20 July 2022: Hospital visitors must wear a surgical/medical paper mask. Fabric face coverings are no longer acceptable. See our COVID-19 pages for detailed information about hospital visiting guidelines, COVID-19 tests and care in the community advice. See www.vaccinatecanterburywestcoast.nz for information about vaccinations.

We are at ORANGE according to the NZ COVID-19 Protection Framework

Last updated:
20 July 2022

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Wednesday 20 July 2022

With the recent resurgence in cases in Canterbury, largely due to the Omicron BA.5 subvariant we are seeing an increase in demand right across the health system. Presentations to our Christchurch ED and Ashburton’s AAU are higher than ever and admission rates are high, which means we have a shortage of resourced beds.

Recently, we have seen too many unwell people coming to visit someone in hospital and too many that cannot or will not wear a medical mask. This increases the risk to vulnerable people in hospital. For these reasons we need to everything we can to minimise these risks.

We have therefore tightened visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • One visitor per patient in the hospital at any given time, except where stated otherwise in the ‘exceptions’ section below.
  • No visitors under 16 to any part of our facilities.
  • No visitors to COVID +ve patients other than in exceptional circumstances.
  • No eating or drinking at the bedside or anywhere other than cafes or areas designated for eating/drinking, as taking your mask off puts patients at risk.
  • Visitors or support people must not visit our facilities if they are unwell with cold or flu-like symptoms (even if they have tested negative) or have had a recent tummy bug.
  • Do not visit if you are COVID +ve or a household contact of someone who has tested positive
  • Surgical/medical masks must be worn at all times at all sites and will be provided if people don’t have them. Mask exemptions do not apply in our facilities – people who cannot tolerate a mask cannot visit at this time.
  • Hand sanitiser stations are visible and must be used.

By sticking to the rules above, you help keep our patients, staff, other visitors and yourself safe. We thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Exceptions to the ‘one visitor’ policy

  • Exceptions can apply in some circumstances where trusted whānau members provide assistance, reassurance and other support for therapeutic care or on compassionate grounds – please talk to the ward’s Charge Nurse to discuss this before you come to hospital to visit. For whānau with an essential support role as a Partner in Care – again, please check with the ward’s Charge Nurse before you come to hospital to visit.
  • People attending Christchurch ED or Ashburton AAU can have one support person with them.
  • Women in labour and in the birthing suite can have two named support people + their community LMC/midwife if they have one – for the duration of the birth only. All other women on the Maternity Ward are allowed one support person for the duration of their stay in our facilities at Christchurch Women’s Hospital and other maternity units. Only one support person can be with each woman in the maternity ward, and one support person for maternity clinic appointments. No under 16s are allowed to visit or attend appointments.
  • Parents/caregivers can be with their baby in NICU.
  • Parents/caregivers are able to be with their child in hospital (Except Children’s Haematology and Oncology Day patients where only one parent or caregiver is permitted).
  • People requiring support when attending an appointment can have one support person. Please let the relevant service know if you need this so they are able to accommodate your request.

Visiting patients with COVID-19

  • To avoid them becoming infected with COVID-19 and passing it one, visitors to COVID-19 positive patients will not be allowed except in extenuating circumstances – by prior agreement with the Charge Nurse Manager only, and wearing an N95 mask.
  • Other methods of communication will be facilitated e.g. phone, facetime, zoom etc.

You must NOT visit the hospital if you

  • are a household contact of a COVID-19 positive case
  • are COVID-19 positive
  • Have a cold or flu/COVID-19-like symptoms (even if you are testing negative for COVID-19)

Exceptions for people with disabilities

An exception will be made for people with disabilities who are in hospital or have to attend an outpatient appointment – where they need a support person to access health services. For example, a sign language interpreter, support person for someone with a learning disability, or someone to assist with mobility. The support person is in addition to the one permitted visitor.

Everyone visiting our facilities must wear a mask, no exceptions

While we appreciate that some people have legitimate reasons for being exempt from wearing a mask and may even have an official card to confirm this, people who cannot or will not wear a mask cannot visit someone in hospital or attend hospital, other than to access healthcare treatment*. This is another measure to minimise the risk to vulnerable patients.

*healthcare treatment includes: Emergency Department care, outpatient appointments, surgery or a procedure. 

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Document Library

Our latest key plans and reports are listed at the top of this page, other recent documents are listed by date under these documents. 

Use the search menu (left) to apply a filter and list documents. Each document has a document type, a summary, and topics and tags associated with it. Some popular document types are listed below:
All Meeting Minutes and Agenda
OIA Responses

1253 documents.

Canterbury DHB Board – Meeting Agenda – 19 May 2022

The Canterbury DHB Board meet approximately every month. Board agenda papers are usually published two days before a board meeting.

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More informationDownload pdf (5MB)

Carbon Neutral Plan

  • Do you have a carbon neutral plan by 2025, and if so, what is the official wording of it?
  • Do you have a carbon neutral team or committee? If so, how many are in this team, and are they trained/experts?
  • How much carbon do you emit/how are your carbon emissions measured?
  • If coal is still in use at your facilities, when do you plan to phase it out?
  • Have you transitioned to EVs and or/hybrids? Have you begun to downsize your fleet size?

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More informationDownload pdf (200KB)

St George’s Hospital maternity services

Correspondence re St George's maternity / birthing / post-natal services August 2021 to 29/03/2022 and a copy of the contract.

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More informationDownload pdf (6MB)

COVID-19 hospitalisations

I've heard there are a few patients that have been hospitalised for more than month.

  • How many patients have there been?
  • How long have they each stayed in hospital?
  • How many have had to go into ICU and how long have they each stayed there (as part of their total time in hospital)?
  • And were they on a ventilator when in ICU? How many of these patients were vaccinated when they presented at hospital?

If there are any other details that can be provided too (eg. age, ethnicity, sex) that would be appreciated.

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More informationDownload pdf (200KB)

Emergency Department COVID-19 vaccinations

  • A list of all district health board emergency departments that have a policy to provide COVID -19 vaccinations to unvaccinated people (COVID-19 ) who attend the emergency department
  • A list of all district health board emergency departments, paediatric debarments or wards that have a policy to provide childhood immunisations to all unvaccinated children who attend the department or ward.
  • What plan each district health board has to connect people or children not currently enrolled in primary care who attend the emergency department or other departments - in primary care ( registered with a PHO) - currently only 84% of Māori are enrolled in primary care (PHO).

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More informationDownload pdf (200KB)

Mental health staff and COVID-19 vaccination mandates

  • How many roles / staff have been terminated / fired / released from contracts by way of refusing mandates for covid-19 vaccinations in the Christchurch Mental Health Sector?
  • Please break down the numbers by worksite / medical establishments where possible, including any mental health roles in prisons?
  • How many staff are performing double shifts on a weekly basis? (Please break down the numbers by worksite / medical establishments where possible)
  • How much time do the patients in the mental health sector receive, on average, quality one-on-one care /support / help? (Please break down the numbers by worksite / medical establishments where possible)
  • How many staff were specialist mental health services short by in November 2021, and how many in December 2021?
  • How many staff had left these roles wholly or partly to do with the covid-19 vaccine mandates?
  • What were the reasons given for the 13 departures?
  • How many were due to covid-19 vaccine mandates?
  • How many more staff have left the facility since July until date of your answer given to this OIA request?
  • How many of these have been partly or wholly due to covid-19 vaccine mandates?

 

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More informationDownload pdf (300KB)

Cancer misdiagnosis and delayed diagnosis

  • How many people had a cancer misdiagnosis in 2017, 2018, 2019, 2020 and 2021?
  • How many people had a delayed diagnosis of cancer in 2017, 2018, 2019, 2020 and 2021?

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More informationDownload pdf (300KB)

Miscarriages and ectopic pregnancies

From each year ending: 2019/2020/2021.

  • The number of miscarriages recorded per year.
  • The number of ectopic pregnancies per year.
  • The number of molar pregnancies per year.
  • The number of live births per year.
  • Number of perinatal deaths and neonatal deaths per year.
  • Furthermore, can you please answer the following question: In relation to pharmacovigilance, is the DHB recording/reporting any data relating to outcomes following vaccination for Covid-19 in pregnancy, as part of a post marketing surveillance programme?

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Emergency Department presentations 2020-21

Please provide a breakdown of all emergency admission (presentations) numbers in 2020 and 2021, broken down by month. Please include a categorisation of the types of admission (presentation) also.

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PGY1 job positions

  • Total number of PGY1 positions filled through ACE matching process from 2014-2020? Could you please provide me those numbers broken down by year.
  • Total number of PGY1 positions filled by NZREX doctors from 2014-2020? Numbers broken down by year?
  • Total number of PGY1 positions filled by IMGs from Comparable Health countries from 2014-2020?
  • Do you have any preference criteria for PGY1 job hiring candidates?
  • How does the DHB priorities NZREX candidates?
  • Is there any support program available for NZREX doctors to get the PGY1 jobs?

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More informationDownload pdf (200KB)

Hospitals at Code Red and Code Black during 2021

Number of days hospitals spent in 'Code Red' and 'Code Black' 2021 calendar year (Jan-Dec).

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More informationDownload pdf (300KB)

Transporting specimens

Official guidance documents we use in New Zealand to cover the handling and transportation of microbiology samples from provincial hospitals to centralized testing laboratories.

I expect that official guidance would cover aspects such as reported by Miller et al. [1] including transport media, temperature and time from specimen extraction from patient until the analysis is completed at the centralized laboratory. [1] Miller et al., A guide to utilization of the microbiology laboratory for diagnosis of infectious diseases 2018: Updated by the Infectious Diseases Society of America and the American Society of Microbiology. Current Infectious Diseases 2018, 67(6), e1-e94. doi: 10.1093/cid/ciy381.

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Disposal of waste from operating theatres

  • Cost to dispose waste generated within operating theatres for past five years.
  • Also how the waste has been disposed of.
  • Volumes of waste.
  • Number of surgeries completed for past ten years broken down by type.

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More informationDownload pdf (1MB)

Mental health staffing

  • Out of the total 627 budgeted nursing roles in Canterbury DHB's specialist mental services, how many staff members short of this total was the DHB in:
    • November 2021,
    • December 2021,
    • January 2022,
    • February 2022,
  • In Christchurch's forensic mental health unit, how many of the unit's total staff members have left the unit in the twelve months to January 2022?
  • In the 12 months to January 2022, how many staff members were physically assaulted by patients in the forensics unit?
  • Of these assaults, how many days did each staff member have to take off work?
  • How many of these assaults resulted in an ACC claim?
  • What is the total number of staff in Christchurch's crisis resolution team?
  • How many staff members in the crisis resolution team have left each year in the five years to 2021 (2016 - 2021)?

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More informationDownload pdf (250KB)

Palliative care

Palliative care services provided by DHB / Costs / staffing.

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More informationDownload pdf (250KB)

Skin cancer referrals waiting list

The current size of the waiting list for all skin cancer referrals to your DHB as follows:

  • Initial consultation appointment for suspected or confirmed BCC, SCC and melanoma.
  • Surgical appointment for melanoma excision.
  • Surgical appointment for BCC or SCC excision I would also like to know to what extent, if any, your DHB funds GPs or private providers to carry out any SCC, BCC or melanoma excisions on an annual basis (e.g. for 2021).

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Bone density (DEXA) scans

Are publicly funded bone density (DEXA) scans available for (1) all relevant Endocrinology patients (2) any patient seen in a relevant subspecialty (yes/no adequate detail for both questions). The scan could be provided in private but the question is about who pays - the DHB or the patient. If some patients would be funded (e.g. community service card holders) please provide this information.

 

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COVID-19 staff vaccinations

A detailed breakdown of CDHB employees and contractors that have NOT received the mandated two doses of a Covid vaccine and have Not been stood down i.e. Unvaccinated and still employed. I would like this data broken down by role, and for clinical staff, further broken down by specialization, along with the reason or rationale for each exemption from the mandate.

 

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More informationDownload pdf (200KB)

Vaccination details for population of Kaikoura

Vaccination details for population of Kaikoura / incl children. Adverse and serious adverse events recorded post vaccination / deaths linked within Kaikoura District from vaccination / people admitted to hospital following vaccination within 30 to 90 days.

 

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More informationDownload pdf (300KB)

Urgent x-ray procedures and ED procedures

  1. What are the official Guidelines/procedures for urgent X-rays (24 hour)?
  2. What are the Guidelines/procedures for patients repeatedly admitted to Emergency Department with severe epigastric pain/ and upper right and left quadrant pain?
  3. Guidelines/procedure for investigating possible Colonic Motility Dysfunction/Defecatory Disorders/Anorectal Dysfunction?

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More informationDownload pdf (1MB)

Use of Language interpreters to access healthcare

  • Any information on the numbers of people in New Zealand who need an interpreter in order to access effective health care.

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More informationDownload pdf (250KB)

NZ Sign Language interpreters

  • Number of times NZ Sign Language interpreters were booked in each DHB Feb 21 - Feb 22.

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More informationDownload pdf (200KB)

COVID-19 hospitalisations

  • Covid hospitalisation directly related to covid and covid only.
  • Covid hospitalisation where patient was admitted for another reason and covid was detected after arriving at the hospital.
  • ICU and HDU beds used for covid only infections.
  • ICU and HDU beds used for non-covid conditions where a covid test after arriving at the hospital showed infection.

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Feeding tubes

  • How many people under the CDHB have a feeding tube? Would appreciate this by age bracket please, eg 5 year brackets.
  • Does the CCDHB provide, free of charge, the Nutricia Flocare Infinity Go Frame for those feeding tube patients requiring one and if so, what is the GST excl unit price that the CCDHB purchase them for from Nutricia? https://nutricia.co.nz/adult/product/flocare-infinity-go-frame/

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More informationDownload pdf (200KB)

Code of conduct and patient rights

Canterbury DHB staff codes of conduct for clinicians, doctors and other health assessors. Rights of patients.

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More informationDownload pdf (8MB)

Attention-deficit/hyperactivity disorder (ADHD) waitlist

ADHD - Assessments, diagnosed, average wait time, number on waitlist, % on waitlist for youth mental health with suspected ADHD.

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More informationDownload pdf (300KB)

COVID-19 related hospital admissions

Please indicate what is your exact procedure for determining that hospital admissions in this current time are in fact directly due to Covid-19.

i.e. are you testing people who are admitting themselves for something non respiratory related and if they test positive after admission for sars cov 2 are you listing it as a covid admission regardless ?

i.e. people who are admitted for something respiratory related that is later diagnosed as not sars cov 2, are you indicating them as covid hospitalisations if they return a positive test during admission.

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COVID-19 Rapid Antigen Tests

Brand of Rapid Antigen Tests distributed to the public for home testing at Whanau Ora COVID testing centre Pages Road.

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More informationDownload pdf (200KB)

Current number and practices of abortion services

  1. The number of abortions that were performed pre 20 weeks and post 20 weeks at the Christchurch Women’s Hospital and the Gynaecological Procedure Unit in 2021.
  2. The number of medical and surgical abortions that were performed at the above facilities in 2021. 
  3. The gestational age of the oldest unborn child aborted in your facilities in 2021.

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More informationDownload pdf (200KB)

COVID-19 tests and identifying measles

Regarding COVID vaccinations: How do testing protocols uniquely and individually identify the subject as having one or more of the following if they test positive? 

  • Measles virus

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Neurology services relating to treatment of chronic migraines

Neurology services for patients with chronic migraine.

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More informationDownload pdf (1MB)

Rural hospital closures

Transcript of all Canterbury DHB Board meetings with regards to the closure of rural hospitals in the Canterbury District.

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Current practices of abortion services

  • In your opening sentence you refer to abortions and terminations. As all abortions have the objective of terminating the life of an unborn child, how do you differentiate between an abortion and a termination? 
  • You advise that an unborn baby’s life was terminated at 29 weeks gestation due to fetal abnormality incompatible with life; what does this mean in practice and does it include Trisomy 21 and other conditions that are serious but not life threatening?
  • Am I correct in assuming that telehealth medical abortions for women who reside in the CDHB area are still not included in your abortion statistics, nor are medical abortions facilitated by local Registered Medical Practitioners, midwives and practice nurses? 

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Eldernet

RE Eldernet: Interested to understand the nature of this agreement for data collection, and the accessibility of the data in the public domain.

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Treatment protocols

Treatment protocols: Post-Operative Urinary retention, persistent postsurgical pain, treatment of patients after a suicide attempt or suicidal ideation and constipation

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More informationDownload pdf (1MB)

St George’s Hospital maternity services

Information about the St George's Hospital maternity services contract with Canterbury DHB.

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More informationDownload pdf (1MB)

Disability Steering Group (DSG) Meeting Minutes – 25 March 2022

The main points discussed at Disability Steering Group (DSG) meetings recorded as key messages in meeting minutes.

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More informationDownload pdf (300KB)

Canterbury DHB Board – Meeting Agenda – 17 March 2022

The Canterbury DHB Board meet approximately every month. Board agenda papers are usually published two days before a board meeting.

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More informationDownload pdf (2MB)

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Page last updated: 15 July 2022

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