VISITING HOSPITAL

All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
13 March 2023

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Document Library

Our latest key plans and reports are listed at the top of the document library homepage, other recent documents are listed by date under these documents. You can also find many national publications on the Te Whatu Ora national website.

Use the Search menu (left) to apply a filter and list documents. Each document has a document type, a summary, and topics and tags associated with it. 

1298 documents.

Multiple Sclerosis related staffing, wait times and services

Neurologists/Nurses/Nurse specialists staffing numbers. Waiting times 2020/2021 Financial year FSAs, Outpatients, follow up, Outpatient MRI, Outpatient infusion clinic appointment.

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More informationDownload pdf (300KB)

Current practices of abortion services

  1. I am wanting to clarify the current practice of abortion services when children are born alive following an induced labour abortion.
  2. I have been told that the Canterbury DHB has been quoted as saying: “In the extremely rare occurrence that a baby were to be born alive following a late term abortion, the baby would be wrapped and then held until it passed.”
  3. I want to clarify whether this is an accurate representation of current practice or whether it is not accurate (or any further details that are not considered in the quoted statement). I would like clarity on the exact requirements of medical staff in the event that a child was born alive following a late term abortion.
  4. Details of the number of cases of alive births post abortion / termination, and whether the abortion / termination was because of birth defects or because of another reason.

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More informationDownload pdf (200KB)

CDHB responses to EY report(s)

  1. A copy of the final Ernst & Young (EY) report(s) tabled or presented to the Board and/or the Quality Finance and Risk Committee between June-September 2020.
  2. A copy of the Executive Management response to the EY report(s) tabled or presented to the Board and/or Quality Finance and Risk Committee between June - September 2020.
  3. A full breakdown of the total costs associated with the EY review including 2019, 2020 and 2021 calendar years.
  4. A summary of what savings associated with the EY report have been delivered or verified, with supporting evidence.
  5. The costs associated with the appointment of ALMA Consulting in delivering or finding savings within CDHB.
  6. Copy of the Board minutes where Audit NZ discussed or presented their audit opinion of CDHB for 2020.
  7. The feedback from Board members including the Crown Monitor on the Audit NZ findings for 2020.
  8. Advice provided by Lester Levy to CDHB, including Dr John Wood and Mark Solomon, in his capacity as Crown Monitor, including evidence to support the advice in documents, emails (by official email and via personal email) and texts.
  9. Advice received or provided from Crown Monitor Lester Levy to CDHB Board or its Executive Management Team about what savings he believed could be delivered. 
  10. The Crown Monitor has consistently and publicly stated that there are new models of care needed. Did Dr Levy provide detail to CDHB of what these models are and what differences they might make? If so, pls release this detail.
  11. Advice received from Crown Monitor Dr Levy by CDHB Board and Executive Management Team, or by them from MOH re Dr levy’s advice, about what savings he believed could be delivered.

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More informationDownload pdf (5MB)

Seismic Report for The Princess Margaret Hospital

Seismic/Building report done on Princess Margaret Hospital / Main Building

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More informationDownload pdf (85MB)

COVID-19 vaccination rollout targets

  1. Can you provide all correspondence with and reporting to the Ministry of Health in relation to the determination of targets for the vaccination roll-out.

 

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More informationDownload pdf (7MB)

COVID-19 vaccination rollout

  1. A summary of how many people are in each of the four Covid-19 vaccine rollout groups in areas administered by the CDHB. Additionally, I would like the same summary provided just for the area of greater Christchurch city.
  2. I would also like a weekly breakdown of the number of vaccinations that the CDHB is targeting for each of these groups. This could be provided as a weekly summary of the number of people the CDHB is expecting to be vaccinated in each group, from the beginning of the vaccination programme until the end.

 

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More informationDownload pdf (300KB)

COVID-19 vaccination programme

  1. All correspondence between the Canterbury Primary Response Group and CDHB staff in the past two months (May, June, July to-date), regarding concerns about the speed rolling out the Covid-19 vaccination programme.
  2. The structure of the team within the CDHB responsible for rolling out the vaccine: number of employees involved, name of team, responsibilities.
  3. I've been told someone organising the rollout was fired/moved aside due to the slow rollout speed. Please provide details of any action taken by the CDHB to discipline staff involved in the rollout, or actions taken to improve the speed of the rollout. 4.Please provide correspondence between the CDHB and MoH staff in the past two months (May, June, July to-date) regarding concerns about the speed of the Covid vaccination roll-out in Canterbury.

 

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More informationDownload pdf (1MB)

Canterbury DHB Board – Meeting Agenda – 16 September 2021

The Canterbury DHB Board meet approximately every month. Board agenda papers are usually published two days before a board meeting.

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More informationDownload pdf (5MB)

Patient Experience Survey – Inpatient Maternity Survey Results – April to August 2021

We know that patient experience is a good indicator of the quality of our health services. Better experience, stronger partnerships with consumers, patient and family-centred care have been linked to improved health, clinical, financial, service and care outcomes. Patient feedback is used by our  teams to monitor and improve the care we provide.

Understanding how people experience healthcare gives us valuable insight and an opportunity to celebrate our success, do more of what we are doing well and to find ways of how we can do better.

Every fortnight we invite patients who have spent at least one night in hospital or have attended an outpatient appointment to participate in our patient experience survey. An invitation to participate in the survey is delivered via email or a link in a text message.  Taking part is voluntary.

If you receive an electronic invite – please complete it! We really value your time to provide us with feedback. Be assured your responses are completely anonymous.

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More informationDownload pdf (500KB)

Patient Experience Survey – Inpatient Gynaecology Survey Results – April to August 2021

We know that patient experience is a good indicator of the quality of our health services. Better experience, stronger partnerships with consumers, patient and family-centred care have been linked to improved health, clinical, financial, service and care outcomes. Patient feedback is used by our  teams to monitor and improve the care we provide.

Understanding how people experience healthcare gives us valuable insight and an opportunity to celebrate our success, do more of what we are doing well and to find ways of how we can do better.

Every fortnight we invite patients who have spent at least one night in hospital or have attended an outpatient appointment to participate in our patient experience survey. An invitation to participate in the survey is delivered via email or a link in a text message.  Taking part is voluntary.

If you receive an electronic invite – please complete it! We really value your time to provide us with feedback. Be assured your responses are completely anonymous.

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More informationDownload pdf (450KB)

External contractors employed by Planning and Funding and IT departments

Can you please provide me with details of contractors/non FTE staff you have working under the funding and planning, and the IT department?
Function: gender date started at DHB date when IT account was setup, hourly rate P&F or IT M/F dd/mm/yyyy dd/mm/yyyy $xxx

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More informationDownload pdf (1MB)

Alcohol licensing information

  • Alcohol licensing information PHUs

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More informationDownload pdf (400KB)

Cyber Security

  • Agendas/minutes past 3 years re cyber security (IT, ICT).
  • Copies of any relevant risk registers that provide info re cyber (ITC, IT, info tech, data and digital) security and/or risks at any time in the last 3 years.  
  • And DHB response to DG Dr Bloomfield's letter to DHBs dated 24 July 2020.
  • Copies of risk registers.

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More informationDownload pdf (300KB)

Abortion information in 2020 and 2021 reports

A copy of the information on abortion provided to the Ministry of Health in your Boards quarterly reports for the last quarter of 2020 and the first quarter of 2021.

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More informationDownload pdf (200KB)

EY Taskforce Programme Support Phase 2

EY Taskforce Programme Support Phase 2

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More informationDownload pdf (250KB)

Mental Health Staffing

  • What are the facilities hosting mental health ED like and are there any plans to improve them?
  • What is the total number of staff working in the mental health crisis team when it is fully resourced.
  • The number of staff working in the team currently?
  • How many people left the mental health crisis team this year? And over the last six years broken down by year?
  • How many staff from the mental health crisis team were assaulted this year, how many resulted in an ACC claim, and how long was each incident off work as a result? Same info for last year and year before if possible too.
  • What is the role of police in assisting the crisis mental health team if they are unable to manage a patient?

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More informationDownload pdf (200KB)

Male Prisoners admitted to Hillmorton Hospital in 2016 and 2017

The number of patients from Christchurch Men’s’ Prison who were admitted to Hillmorton Hospital and discharged in 2016 and 2017?

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More informationDownload pdf (200KB)

Hospital admissions due to dog injuries

  • Number of people admitted to Christchurch Hospital in 2021 due to dog attacks.

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More informationDownload pdf (200KB)

Canterbury DHB Board – Meeting Agenda – 19 August 2021

The Canterbury DHB Board meet approximately every month. Board agenda papers are usually published two days before a board meeting.

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More informationDownload pdf (4MB)

MKWCT In – Komiti Board Hui -17 August 2021

Manawhenua Ki Waitaha (MKWCT) Board Meeting Minutes.

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More informationDownload pdf (300KB)

Progressive Procurement Policy

  • Copies of any communications you have sent to suppliers or contractors asking whether they meet the definition of a Māori business;
  • Copies of any communications you have sent to suppliers or contractors advising them of the requirements of the Progressive Procurement Policy;
  • The number/value of contracts your agency has terminated because a supplier or contractor didn’t meet the definition of a Māori business since the Progressive Procurement Policy came into force;
  • The number/value of contracts your agency has signed with Māori businesses since the Progressive Procurement Policy came into force.

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More informationDownload pdf (300KB)

Planned Care Services 2020-2023 Three Year Plan

  • A copy of your DHB’s Planned Care Three Year plan (the one that needed to be signed off by Ministry of Health in 2020).
  • The latest update on delivery of any existing or new community/general practice based initiatives under your DHB’s Three Year Plan

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More informationDownload pdf (2MB)

MIQ Mental Health prescriptions cost

  • How many people staying in MIQ facilities have sought assistance from Ministry of Health mental health teams that operate on-site during the same period (16/03/2020 - 16/04/2021)?
  • How many prescriptions/doses of anti-anxiety medications such as Xanax (alprazolam), Klonopin (clonazepam), Valium (diazepam), and Ativan (lorazepam) have been distributed to patients in MIQ units? (16/03/2020 - 16/04/2021).
  • How much has the Ministry of Health spent on medications and non-Covid related health.

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More informationDownload pdf (300KB)

Referrals by GP’s for joint replacement surgery

  • Referrals by GP for Joint replacement 2017 and 2020 calendar years etc.
  • Criteria for Joint surgery.
  • Semi urgent referrals from GP to Ears, nose and Throat how many seen by a specialist?

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More informationDownload pdf (300KB)

Te Tumu Waiora Information Emergency Department Mental Health

Mental Health: Te Tumu Waiora info / BIC / ED mental health presentations and admissions.

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More informationDownload pdf (1MB)

Colonoscopy data in last five years

Colonoscopies:

  • How many done last year?
  • Of those, how many were outsourced to private providers and how many staff would this workload have required?
  • What was the cost of the outsourced procedures?
  • How many CDHB staff are qualified to do colonoscopies?
  • Any report on staffing requirements for endoscopy services post screening programme roll out.

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More informationDownload pdf (1MB)

Crohn’s Disease

Total number of patients with Crohn's disease of ulcerative colitis to receive biologic treatments (infliximab, adalumimab) between 2016 and 2020 inclusive who were:

  • White New Zealander
  • Maori
  • Asian (Ideally separated into South Asian and East Asian)
  • Pacific Islanders by each ethnicity separately

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More informationDownload pdf (400KB)

External contractors 2020-2021

The amount of money your department /organisation has spent on the hiring of external contractors in the 2020/2021 financial year.

Could you also provide details of every contract over $10,000, including who/ which firm was hired, to do what job, and over how long of a period.

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More informationDownload pdf (400KB)

People with COVID-19 in MIQ

  • How many Covid-19 infected persons in MIQ were admitted to Hospital?
  • How many were put on a respirator.
  • How many died in MIQ?

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More informationDownload pdf (300KB)

Ambulance delays at Emergency Department

Ambulance delays at ED this winter - how frequently people wait more than 15 mins for handover.

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More informationDownload pdf (300KB)

Transmasculine surgery

All information and documentation regarding the decision to select patients for transmasculine chest reconstruction surgery from the GP referral pool via a number randomisation technique.

  •  

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More informationDownload pdf (400KB)

Covid Vaccination staff job description and details

  1. The Job Description of the person in charge (or employed within the Canterbury District Health Board) of the current and local (Canterbury region) Covid 19 Vaccination process.
  2. The Salary (also expenses) of the person in charge (or employed within the Canterbury District Health Board) of the current and local (Canterbury region) Covid 19 vaccination process

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More informationDownload pdf (350KB)

Hospital Advisory Committee (HAC) Meeting Agenda – 5 August 2021

The Hospital Advisory Committee (HAC) meets approximately every 3 months.

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More informationDownload pdf (5MB)

Chief Executives business expense, gifts and hospitality disclosure 2020/2021 – Peter Bramley

  • Date: 2 Aug 2021
  • Document Type:
  • ID: c0b80d02

The Canterbury District Health Board annually publishes the business expenses that the Canterbury DHB Chief Executive has incurred, as well as any gifts or hospitality over the value of $50.

More informationDownload pdf (133KB)

Chief Executives business expense, gifts and hospitality disclosure 2020/2021 – David Meates

  • Date: 2 Aug 2021
  • Document Type:
  • ID: b429e13f

The Canterbury District Health Board annually publishes the business expenses that the Canterbury DHB Chief Executive has incurred, as well as any gifts or hospitality over the value of $50.

More informationDownload pdf (129KB)

Chief Executives business expense, gifts and hospitality disclosure 2020/2021 – Andrew Brant

  • Date: 2 Aug 2021
  • Document Type:
  • ID: ca7f31d4

The Canterbury District Health Board annually publishes the business expenses that the Canterbury DHB Chief Executive has incurred, as well as any gifts or hospitality over the value of $50.

More informationDownload pdf (131KB)

Disability Steering Group (DSG) Meeting Minutes – 29 July 2021

The main points discussed at Disability Steering Group (DSG) meetings recorded as key messages in meeting minutes.

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More informationDownload pdf (200KB)

Canterbury System Level Measures Improvement Plan 2021/22

The System Level Measures Improvement Plan demonstrates the Canterbury Health System's commitment to improving the health outcomes of our population and our quality of service delivery.

More informationDownload pdf (2MB)

MKWCT In – Komiti Board Hui – 20 July 2021

Manawhenua Ki Waitaha (MKWCT) Board Meeting Minutes.

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More informationDownload pdf (300KB)

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Page last updated: 1 February 2023

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