VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Document Library

Our latest key plans and reports are listed at the top of the document library homepage, other recent documents are listed by date under these documents. 

Use the Search menu (left) to apply a filter and list documents. Each document has a document type, a summary, and topics and tags associated with it. 

1281 documents.

Mana Ake KPIs

All Mana Ake KPIs. Who is the project owner for Mana Ake in Canterbury? What governance meetings are held? When are the next three scheduled? Who chairs this meeting. All Terms of Reference associated with mana ake?

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More informationDownload pdf (1.5MB)

Charging non-residents for health services

How many foreign nationals (non-resident) have been charged by public health system between 1/4/2019 and 31/3/2020.

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More informationDownload pdf (1MB)

MKWCT In – Komiti Board Hui – 15 December 2020

Manawhenua Ki Waitaha (MKWCT) Board Meeting Minutes.

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More informationDownload pdf (300KB)

PHO services agreement regarding after-hours services

  1. Does your DHB have a current plan or strategy for the provision of After-Hours / Urgent Care Services as defined in the PHO Services Agreement?
  2. As a DHB, do you directly provide or fund that meets the requirements of the provision of Urgent Care Services, as defined in the PHO Services Agreement?
  3. Within your DHB district, do PHOs (or equivalent bodies) directly provide or fund (either fully or partly) the provision of After-Hours / Urgent Care Services that meet the requirements of the provision of Urgent Care Services, as defined in the PHO Services Agreement?
  4. Are General Practices within your DHB district required to fund (either fully or partly) the provision of After-Hours / Urgent Care Services that meet the requirements of the provision of Urgent Care Services, as defined in the PHO Services Agreement?
  5. Are General Practices within your DHB district required to participate in an urgent care / after-hours / on-call roster in order to meet their Urgent Care Services obligations?

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More informationDownload pdf (400KB)

Solicitor seeking patient records

Solicitor seeking access to any records for patient on behalf of step child and grandchildren.

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More informationDownload pdf (300KB)

Canterbury DHB Board – Meeting Agenda – 17 December 2020

The Canterbury DHB Board meet approximately every month. Board agenda papers are usually published two days before a board meeting.

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More informationDownload pdf (4MB)

Employment Relations Authority (ERA) hearings

  • In the past two years to date how many Employment Relations Authority (ERA) hearings has the CDHB lost?
  • How much money has the DHB paid to former staff members who have laid personal grievance claims against the DHB?
  • How many cases has Chris Jury been involved in where the DHB has lost following an ERA hearing?

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More informationDownload pdf (400KB)

Misconduct of staff at MIQs

  •  The number of staff at managed isolation or quarantine facilities (MIQs) investigated for alleged misconduct, broken down by date, managed isolation facility, the nature of misconduct, whether the misconduct was upheld, any disciplinary action taken, and the nature of the staff member (e.g. NZDF staff member, private security guard etc).
  • An overview of instances where staff at MIQs were investigated for alleged personal impropriety with guests (returnees), broken down by date, managed isolation facility, the nature of misconduct, whether the misconduct was upheld, any disciplinary action taken.

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More informationDownload pdf (400KB)

Canterbury DHB Serious Adverse Events Report 2019/20

A serious adverse event (SAE) is one which has resulted in significant additional treatment, major loss of function, is life threatening or has led to an unexpected death.

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More informationDownload pdf (100KB)

Safety and security of maternity patients

  • How many women gave birth at Christchurch Women's Hospital because there were concerns for her safety?
  • Can you provide a breakdown of those women by age and ethnicity?
  • How many women booked to give birth at Christchurch Women's Hospital were supported with a safety plan for their birth as part of the Integrated Safety Response? 
  • Can you provide a breakdown of those women by age and ethnicity?
  • How many times were security called to respond to a perceived/real threat of violence to a woman at Christchurch Women's Hospital before/during/after giving birth there?

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More informationDownload pdf (1MB)

Registered Nurse salaries 2005-2020

Average Registered Nurse salary 2005-2020.

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Postnatal care

Postnatal care:

  • Average wait time after referral to general gynaecology, urogynaecology or OASIS clinic.
  • Wait time after referral for physiotherapy related to womens postnatal health.
  • % patients referred for physiotherapy.
  • Does CDHB currently have a full staff roster of gynaecologists and physiotherapists.?

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More informationDownload pdf (400KB)

Board Reports and correspondence relating to CDHB deficit

  • All board reports relating to the DHB deficit since 1 January 2019.
  • All correspondence with the Ministry of Health since 1 January 2020.
  • All correspondence with the Treasury since 1 January 2020.
  • All reports and briefings, including drafts, relating to reducing the Canterbury DHB deficit.
  • All reports and briefings, including drafts, relating to the Government’s potential equity injection.

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More informationDownload pdf (2MB)

Items stolen from DHB hospitals in last 5 years

Total value of items belonging to DHB believed to have been stolen from your hospitals over the last five financial years. For the last financial year - what are the top five most stolen items.

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More informationDownload pdf (400KB)

Publicly funded fertility treatment

Fertility treatments:

  • How many treatments resulted in a live birth OR the birth of multiple babies?
  • If known, please break this down by relationship types e.g. male/female, same sex, individuals, age groups (e.g. woman 20-25; 26-30; 31-35; 36-40; 41-45)
  • The names of the private company used to administer public fertility treatments and the amount of taxpayer funding they have received for providing these services each year for the past three years
  • Please break this information down by the various forms of fertility treatment available under the public system
  • Outline the total costs of these treatments to the taxpayer for each year for the past three years

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More informationDownload pdf (400KB)

QFARC Meeting Agendas August-September 2020

The full agendas and minutes of the Canterbury DHB Quality, Finance, Audit, and Risk Committee (QFARC) meetings held in August and September 2020.

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Ages of youngest and oldest women to give birth from 2017-2020

Age of youngest and oldest woman to give birth at DHB facilities each year 2017 - 2020 YTD.

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More informationDownload pdf (300KB)

Mana Ake: Permissions required in order to share information

Mana Ake: Please send me through the operational policy document (or equivalent) that outlines the permissions you require in order to share information at different stages in the on boarding process.

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Healthcare services for transgender people

Healthcare services for transgender people provided by Canterbury DHB.

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More informationDownload pdf (5MB)

Hospital Advisory Committee (HAC) Meeting Agenda – 3 December 2020

The Hospital Advisory Committee (HAC) meets approximately every 3 months.

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More informationDownload pdf (11MB)

Disability Steering Group (DSG) Meeting Minutes – 27 November 2020

The main points discussed at Disability Steering Group (DSG) meetings recorded as key messages in meeting minutes.

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More informationDownload pdf (200KB)

Population projections for Canterbury

The most recent population information provided to DHB by Statistics NZ, including any breakdowns by ethnicity, age, sex, deprivation index.

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More informationDownload pdf (1MB)

Women booked with hospital-based midwives and LMC’s

  • By month and since November 1 2019, the number of women booked with a hospital-based midwife/service.
  • If there is a breakdown of the above figure to show how many women were so booked because they couldn’t find or book with a community midwife/Lead Maternity Carer (LMC), can this please be provided.

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More informationDownload pdf (300KB)

Intensive Care Unit (ICU) Occupancy

  • What is the maximum bed occupancy in ICU Intensive Care Units, across all hospitals?
  • What has been the bed occupancy rate (% beds occupied in ICUs by week/month for the period 15 March to 1st October 2020.

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More informationDownload pdf (400KB)

Returnees health and wellbeing issues

  • To date, how many returnees have indicated, or it has been discovered by MIQ staff, they have health and wellbeing issues requiring assessment /treatment by a clinician?
  • To date, how many returnees have indicated, or it has been discovered by MIQ staff, they have addiction issues requiring assessment/treatment by a clinician?

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More informationDownload pdf (300KB)

Board Meeting Minutes August and September 2020, Standing Orders, Annual Report 2018/2019, Serious Adverse Events Report 2018/2019

  • Agenda for 17 September Board Meeting
  • Minutes for previous board meeting (20/8/2020)
  • Standing Orders
  • CDHB annual report 2018/2019
  • CDHB Serious Adverse Events Report 2018/2019

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More informationDownload pdf (1MB)

MKWCT In – Komiti Board Hui – 17 November 2020

Manawhenua Ki Waitaha (MKWCT) Board Meeting Minutes.

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More informationDownload pdf (300KB)

Canterbury DHB Board – Meeting Agenda – 19 November 2020

The Canterbury DHB Board meet approximately every month. Board agenda papers are usually published two days before a board meeting.

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More informationDownload pdf (8MB)

All correspondence relating to the resignation of members of Canterbury DHB Executive Management Team

  • All correspondence, including by text messages and email external and internal and involving the people leaving themselves, between executives relating to Canterbury District Health Board’s deficit from January 1, 2020 to date.
  • All correspondence relating to resignations of executives, including by text messages and email external and internal and involving the people leaving themselves, between executives from January 1, 2020 to date.
  • The minutes from Canterbury DHB board meeting on Thursday August 20.
  • The minutes from Canterbury DHB emergency meeting on Wednesday August 12.
  • The minutes from Canterbury DHB emergency meeting on Tuesday August 4.
  • The minutes from Canterbury DHB Hospital Advisory Committee (HAC) meeting on Monday August 3.

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More informationDownload pdf (15MB)

Correspondence regarding the resignation of members of the Canterbury DHB EMT

  • For each of the seven departing executives (David Meates, Michael Frampton, Mary Gordon, Carolyn Gullery, Dr Sue Nightingale, Stella Ward and Justine White) please provide any correspondence between them and CEO David Meates or them and any CDHB board member (including chair Sir John Hansen) sent in the two week period before each of their respective resignation dates.
  • Please provide a copy of the resignation letters/notices for each of the seven departing senior executives.
  • Please provide the minutes and any other documents presented in the August 4 emergency board meeting.
  • Please provide a copy of the draft 2020-21 annual plan endorsed by the board during the August 20 board meeting.
  • Please provide any correspondence between CDHB management or the board and the Ministry of Health/Health Minister's office sent in August 2020.

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More informationDownload pdf (10MB)

Correspondence regarding the resignation of David Meates and members of the EMT

  • All correspondence between David Meates and the board in the past three months.
  • A copy of David Meates resignation letter, and the resignation letter of all the other executives.
  • The minutes/ agenda and any documents presented at the emergency board meeting last week.
  • Any correspondence between board members and the ministry of health or minister of health regarding the resignations of the senior executives.
  • Any correspondence between the CDHB executive management team and the board/Lester Levy regarding cost-saving measures being considered as part of the 2020-21 annual plan.
  • Any communication from the Clinical Leaders Group regarding the resignations to the board or others in the CDHB management.

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More informationDownload pdf (51MB)

November 2017 PWC 10 Year Forecast

Review of Canterbury DHB 10 Year Plan assumptions undertaken by PWC and sent to Justine White in November 2017.

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More informationDownload pdf (10MB)

Correspondence David Meates, MoH, Sir John Hansen and Lester Levy

  • Copies of correspondence between Mr Meates and the DHB board chairs (Dr John Wood and then Sir John Hansen) between 1 January 2019 and 5 August 2020.
  • Copies of correspondence between Mr Meates and crown monitor Lester Levy between 14 June 2019 and 5 August 2020.
  • Copies of correspondence between Mr Meates and the Ministry of Health between 1 January 2019 and 5 August 2020.

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More informationDownload pdf (20MB)

Canterbury Health System Quality Accounts 2020

WellNow Canterbury is our bi-annual community health magazine. We have combined this November 2020 edition with the Canterbury Health System’s Quality Accounts to provide a picture of how well our Health System is meeting Canterbury's health needs.

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More informationDownload pdf (6MB)

Board meetings minutes August-September 2020

All the CDHB Board meetings held in August and September 2020, under the OIA. 4/8/2020, 12/8/2020, 20/8/2020, 17/9/2020

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Final EY Report June 2020 and EMT response

A copy of the final EY report tabled / presented to the Board and/ or QFARC between June - September 2020.

A copy of the Executive Management Team (EMT) response to the EY report tabled / presented to the Board and / or QFARC between June - September 2020

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More informationDownload pdf (400KB)

Specialist locums spend in last five-years

DHB spend on locums for medical specialists every year for the past five years. i.e. General surgery, Orthopaedics, Enterology, Gynaecology, Ophthalmology, Urology, Cardiology.

Total locum spend year by year over this period, as well as the total internal staff spent on specialists for the same periods?

What is the size of the population the DHB serves and what is its annual operating budget? It would also be helpful to have explanations for higher (or lower) than usual locum costs for particular periods and whether or not the DHB offers limited services in respective departments.

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More informationDownload pdf (400KB)

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Page last updated: 23 November 2022

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