VISITING HOSPITAL

All hospital visitors are recommended to wear a medical face mask. Expand this message for information about visiting hospital.

Last updated:
13 March 2023

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so we recommend all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

To keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are recommended to be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a face mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their face mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors are recommended to wear a medical face mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Document Library

Key plans and reports are listed at the top of the document library homepage, other recent documents are listed by date under these documents. Please note: Many publications in our document library are now historic district health board documents, rather than current information. You can find up-to-date national publications, including responses to OIA requests on the Te Whatu Ora national website

Use the Search menu (left) to apply a filter and list documents. Each document has a document type, a summary, and topics and tags associated with it. 

1313 documents.

Letter of Understanding between the DHB and the PSA regarding an increase of penal rates

Please provide the Letter of Understanding between the DHB and the PSA regarding an increase of penal rates for PSA members, effective 13/4/2020. clarified as referring to all DHBs that employ laboratory workers.

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More informationDownload pdf (1MB)

Employees salary bands

Schedule that details the number of employees in each salary band.

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More informationDownload pdf (300KB)

Reports about degradation of fresh water

Reports over past 24 months re Potential health impacts of degraded freshwater quality. Economic costs of degraded freshwater.

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More informationDownload pdf (100KB)

Sleep studies

Numbers of people as at 1st July 2020 who have completed Sleep Studies and have been diagnosed with needing treatment who have been on the waiting list for treatment to occur.

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More informationDownload pdf (120KB)

MKWCT Board Hui Miniti – 18 August 2020

Manawhenua Ki Waitaha (MKW) Board Meeting Minutes.

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More informationDownload pdf (200KB)

Canterbury DHB Board – Meeting Agenda – 20 August 2020

The Canterbury DHB Board meet approximately every month. Board agenda papers are usually published two days before a board meeting.

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More informationDownload pdf (9MB)

Ethnicity of staff

The current Ethnicity information for the Canterbury and the West Coast DHB. Please also provide the same information as at 31 March 2017 or a date as close as possible to three years ago. Please provide the answers for the four following groups (Māori male, Māori female, Total male, Total female).

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More informationDownload pdf (1MB)

Outsourcing radiation oncology

Information about your DHB's outsourcing arrangement with the local private radiation oncology provider for delivery of radiation treatment to public patients. Can I please be provided with: 1. total number of treatment courses delivered by tumour type (or palliative if it was palliative intent) between 1 July 2018 and 30 May 2020 in the private provider on your behalf for public patients.

Information on the cost to the tax payer; any or all of the price paid per treatment course delivered, the price per fraction or the total dollar amount paid for all the treatment courses included in your response to the question 1. 3. the number of public patients who received their radiation oncology FSA in private provider on your behalf between 1 July 2018 and 30 May 2020.

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More informationDownload pdf (200KB)

Canterbury DHB Board – Emergency Meeting Agenda – 12 August 2020

The Canterbury DHB Board meet approximately every month. Board agenda papers are usually published two days before a board meeting.

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More informationDownload pdf (600KB)

COVID-19 related hospitalisation and mortality rates for Māori, Non-Māori, Māori and non-Māori with lived experience of disability.

Covid-19 hospitalisation and mortality numbers by Māori, Non-Māori, Māori with lived experience of disability and non-Māori with lived experience of disability.

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More informationDownload pdf (200KB)

Anaesthetic Technicians employed by the DHB

Details on Anaesthetic Technicians employed by DHB

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More informationDownload pdf (200KB)

Clinicians correspondence with Canterbury DHB Board during 2020

Communications/correspondence between the Canterbury DHB clinicians and Board over the last six months.

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More informationDownload pdf (4MB)

Canterbury DHB Board – Emergency Meeting Agenda – 4 August 2020

The Canterbury DHB Board meet approximately every month. Board agenda papers are usually published two days before a board meeting.

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More informationDownload pdf (600KB)

Hospital Advisory Committee (HAC) Meeting Agenda – 6 August 2020

The Hospital Advisory Committee (HAC) meets approximately every 3 months.

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More informationDownload pdf (7MB)

Chief Executives business expense, gifts and hospitality disclosure 2019/2020

  • Date: 1 Aug 2020
  • Document Type:

The Canterbury District Health Board annually publishes the business expenses that the Canterbury DHB Chief Executive has incurred, as well as any gifts or hospitality over the value of $50.

More informationDownload pdf (200KB)

Alunga Fo’ou: A New Path Canterbury District Health Board Pacific Plan 2020-2030

The Pacific Plan recognises our commitment as an organisation to work in partnership with Pacific communities and families to improve health outcomes and ensure our collective vision of “Prosperous and Healthy Pacific Families in Canterbury” is achieved.

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More informationDownload pdf (16MB)

EY Taskforce Review – Phase 1- July 2020

  • Date: 31 Jul 2020
  • Document Type:

EY was commissioned to provide an independent perspective on Canterbury District Health Board (CDHB)’s financial performance, and actions underway to improve performance. EY was also asked to provide advice on aspects of CDHB’s control environment.

Please note that this July 2020 report was a snapshot in time based on the information then available to EY. Some of the information and findings in the report were challenged, verified and subsequently updated. Many of the recommendations, and others have also since been implemented. Accordingly, the information in this report may no longer be accurate.

More informationDownload pdf (1MB)

Policies regarding preventing access to private health information

Policies in regards to reporting unsafe, harmful, criminal behaviour, including the re-routing and interception of private communications, and policies on how they document such incidents and how they are to safeguard against such incidents

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More informationDownload pdf (900KB)

Hospital protocols during COVID-19 Level 1 and 2

Access for support people in hospitals within DHB during Level 2 lockdown and Level 1. (Between 14 May and 8 June).

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More informationDownload pdf (800KB)

Community pharmacy critical services funding

RE $18m fund for community pharmacy, notably those deemed "critical" or supplying "critical services".

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More informationDownload pdf (300KB)

Clinical Leaders Group (CLG) correspondence regarding the redevelopment of Christchurch Hospital Campus

Any correspondence between: Clinical Leaders Group and: CDHB, MoH, Minister of Health's office following the special Board Meeting held 1/5/2020 where CDHB board members voted to endorse the $150m five-storey tower block at Christchurch Hospital.

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More informationDownload pdf (200KB)

Disability Steering Group (DSG) Meeting Minutes – 24 July 2020

The main points discussed at Disability Steering Group (DSG) meetings recorded as key messages in meeting minutes.

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More informationDownload pdf (200KB)

Canterbury System Level Measures Improvement Plan 2020/21

The System Level Measures Improvement Plan demonstrates the Canterbury Health System's commitment to improving the health outcomes of our population and our quality of service delivery.

More informationDownload pdf (6MB)

MKWCT Board Hui Miniti – 21 July 2020

Manawhenua Ki Waitaha (MKW) Board Meeting Minutes.

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More informationDownload pdf (200KB)

Impersonation of doctors and unauthorised access to health facilities

  • Total number of incidents involving an allegation that a member of the public had impersonated a physician 1/5/2019 - 31/8/2019.
  • Total number of incidents involving an allegation that a member of the public had gained unauthorised access to a surgical theatre or pathology lab 1/5/2019 - 13/8/2019.
  • Total number of incidents involving an allegation that a DHB employee had engaged in the interception of private email communications between a patient and a DHB employee between 1/1/2019 and 29/5/2020.

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More informationDownload pdf (500KB)

Canterbury DHB Board Meeting Agenda – 16 July 2020

The Canterbury DHB Board meet approximately every month. Board agenda papers are usually published two days before a board meeting.

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More informationDownload pdf (7MB)

Multiple Sclerosis – Neurology staffing numbers and waiting times

Multiple sclerosis - staffing numbers and waiting times - April 2019 - end of March 2020

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More informationDownload pdf (400KB)

COVID-19 contact tracing

Number of people working in COVID-19 contact tracing each day from 1/12/2019 - 31/05/2020.

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More informationDownload pdf (400KB)

Publication of policies, protocols and best practice documents

Publication of DHB Intranet policies, protocols, best practice documents to be published online. IANZ accreditation for Labs.

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More informationDownload pdf (400KB)

Bias in the health system

Bias in the health system, relating to emergency department and mental health services.

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More informationDownload pdf (1.5MB)

Cost of paging system

Please provide the total cost of running the paging systems used in hospitals i.e. cost of equipment, maintenance, paging volume charges and support costs.

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More informationDownload pdf (400KB)

MRI/CT Scans Waitlist (February 2015)

As at February 2015 could you please supply the waiting list time if someone wanted to have a MRI/CT scan. (That is, if someone was referred for a scan how long was the wait time before they were seen?)

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More informationDownload pdf (400KB)

Information about the abortion/termination process

Full disclosure on exactly on what is done once a woman has been through any type of abortion-type process (where a woman selects to terminate her pregnancy, regardless of the medical procedure undertaken or the timeframe within the ‘normal’ term of pregnancy. i.e. between 2 weeks and 40 weeks of ‘termination.

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More informationDownload pdf (1MB)

PPE at Burwood Hospital, March to May 2020

Correspondence regarding concerns or complaints about Personal Protective Equipment (PPE) / Reports regarding nurses or medical staff at Burwood Hospital speaking to journalists or media, covering the period from 15 March to 20 May 2020.

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More informationDownload pdf (15MB)

Christchurch Hospital Master Plan Tower 3 Compliance Costs

Minutes from the Board meeting on May 1 2020 (that were publicly excluded) in regards to the Christchurch Hospital Campus Master Plan – Tower 3 and Compliance Costs?

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More informationDownload pdf (1MB)

Te Waipounamu South Island Health Services Plan 2019-22

The Te Waipounamu South Island Health Services Plan articulates the regional direction and key principles that will inform regional service development, service configuration and infrastructure requirements of South Island DHB's over the next several years.

More informationDownload pdf (3MB)

Te Waipounamu South Island Health Services Plan 2018-21

The Te Waipounamu South Island Health Services Plan articulates the regional direction and key principles that will inform regional service development, service configuration and infrastructure requirements of South Island DHB's over the next several years.

More informationDownload pdf (3MB)

Canterbury DHB Annual Plan 2019/2020

The Canterbury DHB Annual Plan 2019/2020 outlines the key activities planned for the Canterbury health system over the financial year (1 July 2019 to 30 June 2020).

More informationDownload pdf (4MB)

Termination services provided by Canterbury DHB

A copy of any guidelines of your DHB which relate to referral for women for consideration of first, second or third trimester abortions, including any guidelines operative before or after the enactment of the Abortion Legislation Act 2020. 2. If your DHB has no such guidelines please advise.

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More informationDownload pdf (2MB)

Showing 641-680 of 1313 results, page 17 of 33.

Page last updated: 24 January 2024

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