HOSPITAL VISITING

Hospital visiting guidelines updated 16 September 2022: Hospital visitors must wear a surgical/medical paper mask. Fabric face coverings are not acceptable. See our COVID-19 pages for detailed information about hospital visiting guidelines, COVID-19 tests and care in the community advice. See www.vaccinatecanterburywestcoast.nz for information about vaccinations.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors other than a parent or caregiver are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Document Library

Our latest key plans and reports are listed at the top of this page, other recent documents are listed by date under these documents. 

Use the search menu (left) to apply a filter and list documents. Each document has a document type, a summary, and topics and tags associated with it. Some popular document types are listed below:
All Meeting Minutes and Agenda
OIA Responses

1266 documents.

Ethnicity of staff

The current Ethnicity information for the Canterbury and the West Coast DHB. Please also provide the same information as at 31 March 2017 or a date as close as possible to three years ago. Please provide the answers for the four following groups (Māori male, Māori female, Total male, Total female).

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Outsourcing radiation oncology

Information about your DHB's outsourcing arrangement with the local private radiation oncology provider for delivery of radiation treatment to public patients. Can I please be provided with: 1. total number of treatment courses delivered by tumour type (or palliative if it was palliative intent) between 1 July 2018 and 30 May 2020 in the private provider on your behalf for public patients.

Information on the cost to the tax payer; any or all of the price paid per treatment course delivered, the price per fraction or the total dollar amount paid for all the treatment courses included in your response to the question 1. 3. the number of public patients who received their radiation oncology FSA in private provider on your behalf between 1 July 2018 and 30 May 2020.

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Canterbury DHB Board – Emergency Meeting Agenda – 12 August 2020

The Canterbury DHB Board meet approximately every month. Board agenda papers are usually published two days before a board meeting.

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More informationDownload pdf (600KB)

COVID-19 related hospitalisation and mortality rates for Māori, Non-Māori, Māori and non-Māori with lived experience of disability.

Covid-19 hospitalisation and mortality numbers by Māori, Non-Māori, Māori with lived experience of disability and non-Māori with lived experience of disability.

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Anaesthetic Technicians employed by the DHB

Details on Anaesthetic Technicians employed by DHB

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Clinicians correspondence with Canterbury DHB Board during 2020

Communications/correspondence between the Canterbury DHB clinicians and Board over the last six months.

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Canterbury DHB Board – Emergency Meeting Agenda – 4 August 2020

The Canterbury DHB Board meet approximately every month. Board agenda papers are usually published two days before a board meeting.

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More informationDownload pdf (600KB)

Hospital Advisory Committee (HAC) Meeting Agenda – 6 August 2020

The Hospital Advisory Committee (HAC) meets approximately every 3 months.

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Chief Executives business expense, gifts and hospitality disclosure 2019/2020

  • Date: 1 Aug 2020
  • Document Type:

The Canterbury District Health Board annually publishes the business expenses that the Canterbury DHB Chief Executive has incurred, as well as any gifts or hospitality over the value of $50.

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Alunga Fo’ou: A New Path Canterbury District Health Board Pacific Plan 2020-2030

The Pacific Plan recognises our commitment as an organisation to work in partnership with Pacific communities and families to improve health outcomes and ensure our collective vision of “Prosperous and Healthy Pacific Families in Canterbury” is achieved.

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EY Taskforce Review – Phase 1- July 2020

  • Date: 31 Jul 2020
  • Document Type:

EY was commissioned to provide an independent perspective on Canterbury District Health Board (CDHB)’s financial performance, and actions underway to improve performance. EY was also asked to provide advice on aspects of CDHB’s control environment.

Please note that this July 2020 report was a snapshot in time based on the information then available to EY. Some of the information and findings in the report were challenged, verified and subsequently updated. Many of the recommendations, and others have also since been implemented. Accordingly, the information in this report may no longer be accurate.

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Policies regarding preventing access to private health information

Policies in regards to reporting unsafe, harmful, criminal behaviour, including the re-routing and interception of private communications, and policies on how they document such incidents and how they are to safeguard against such incidents

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Hospital protocols during COVID-19 Level 1 and 2

Access for support people in hospitals within DHB during Level 2 lockdown and Level 1. (Between 14 May and 8 June).

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Community pharmacy critical services funding

RE $18m fund for community pharmacy, notably those deemed "critical" or supplying "critical services".

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Clinical Leaders Group (CLG) correspondence regarding the redevelopment of Christchurch Hospital Campus

Any correspondence between: Clinical Leaders Group and: CDHB, MoH, Minister of Health's office following the special Board Meeting held 1/5/2020 where CDHB board members voted to endorse the $150m five-storey tower block at Christchurch Hospital.

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Disability Steering Group (DSG) Meeting Minutes – 24 July 2020

The main points discussed at Disability Steering Group (DSG) meetings recorded as key messages in meeting minutes.

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Canterbury System Level Measures Improvement Plan 2020/21

The System Level Measures Improvement Plan demonstrates the Canterbury Health System's commitment to improving the health outcomes of our population and our quality of service delivery.

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MKWCT Board Hui Miniti – 21 July 2020

Manawhenua Ki Waitaha (MKW) Board Meeting Minutes.

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Impersonation of doctors and unauthorised access to health facilities

  • Total number of incidents involving an allegation that a member of the public had impersonated a physician 1/5/2019 - 31/8/2019.
  • Total number of incidents involving an allegation that a member of the public had gained unauthorised access to a surgical theatre or pathology lab 1/5/2019 - 13/8/2019.
  • Total number of incidents involving an allegation that a DHB employee had engaged in the interception of private email communications between a patient and a DHB employee between 1/1/2019 and 29/5/2020.

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Canterbury DHB Board Meeting Agenda – 16 July 2020

The Canterbury DHB Board meet approximately every month. Board agenda papers are usually published two days before a board meeting.

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Multiple Sclerosis – Neurology staffing numbers and waiting times

Multiple sclerosis - staffing numbers and waiting times - April 2019 - end of March 2020

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COVID-19 contact tracing

Number of people working in COVID-19 contact tracing each day from 1/12/2019 - 31/05/2020.

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Publication of policies, protocols and best practice documents

Publication of DHB Intranet policies, protocols, best practice documents to be published online. IANZ accreditation for Labs.

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Bias in the health system

Bias in the health system, relating to emergency department and mental health services.

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Cost of paging system

Please provide the total cost of running the paging systems used in hospitals i.e. cost of equipment, maintenance, paging volume charges and support costs.

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MRI/CT Scans Waitlist (February 2015)

As at February 2015 could you please supply the waiting list time if someone wanted to have a MRI/CT scan. (That is, if someone was referred for a scan how long was the wait time before they were seen?)

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Information about the abortion/termination process

Full disclosure on exactly on what is done once a woman has been through any type of abortion-type process (where a woman selects to terminate her pregnancy, regardless of the medical procedure undertaken or the timeframe within the ‘normal’ term of pregnancy. i.e. between 2 weeks and 40 weeks of ‘termination.

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PPE at Burwood Hospital, March to May 2020

Correspondence regarding concerns or complaints about Personal Protective Equipment (PPE) / Reports regarding nurses or medical staff at Burwood Hospital speaking to journalists or media, covering the period from 15 March to 20 May 2020.

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Christchurch Hospital Master Plan Tower 3 Compliance Costs

Minutes from the Board meeting on May 1 2020 (that were publicly excluded) in regards to the Christchurch Hospital Campus Master Plan – Tower 3 and Compliance Costs?

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Te Waipounamu South Island Health Services Plan 2018-21

The Te Waipounamu South Island Health Services Plan articulates the regional direction and key principles that will inform regional service development, service configuration and infrastructure requirements of South Island DHB's over the next several years.

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Canterbury DHB Annual Plan 2019/2020

The Canterbury DHB Annual Plan 2019/2020 outlines the key activities planned for the Canterbury health system over the financial year (1 July 2019 to 30 June 2020).

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Termination services provided by Canterbury DHB

A copy of any guidelines of your DHB which relate to referral for women for consideration of first, second or third trimester abortions, including any guidelines operative before or after the enactment of the Abortion Legislation Act 2020. 2. If your DHB has no such guidelines please advise.

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CPH & DSAC Meeting – 2 July 2020

The Community & Public Health and Disability Support Advisory Committee (CPH & DSAC) meeting minutes and agenda.

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Correspondence about Rosewood rest home, 3 April to 10 April 2020

All correspondence received and sent by Dan Coward and received and sent by Sue Nightingale about Rosewood rest home, between April 3 and April 10, inclusive.

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Disability Steering Group (DSG) Meeting Minutes – 26 June 2020

The main points discussed at Disability Steering Group (DSG) meetings recorded as key messages in meeting minutes.

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More informationDownload pdf (200KB)

Pedestrians injured by e-scooters

The number of patients presenting at the Emergency Department (ED) or admitted to hospital who are injured by e-scooters.

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Number of births during the COVID-19 lockdown

The number of births at Canterbury District Health Board facilities and home births during the nationwide coronavirus lockdown from March 25 to April 27. Can this information be broken down by location: at Christchurch Hospital, Christchurch Women's Hospital, Ashburton Hospital, Darfield Hospital, Kaikōura Health, Lincoln Maternity Hospital, Rangiora Health Hub, other CDHB facilities, or a home birth, and by date and sex. Can figures also be provided for the same period in 2019.

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Page last updated: 15 July 2022

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