VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and  visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatsApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Document Library

Our latest key plans and reports are listed at the top of the document library homepage, other recent documents are listed by date under these documents. 

Use the Search menu (left) to apply a filter and list documents. Each document has a document type, a summary, and topics and tags associated with it. 

1281 documents.

Money paid to Mosque attack victims

Information pertaining to the amount of funds paid by your Agency/ Organisation / Department / Ministry directly to victims of the March 15 2019 terror attacks on the two Christchurch Mosques.

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MDMA related admissions

  1. Please provide a monthly breakdown of the number of people treated at DHB from 2016 to 2021 to date (including through the COVID-19 period) for MDMA related admissions. Broken down by age groups of those treated and ethnicity.
  2. Please provide a monthly breakdown of the number of people admitted from 2016 to 2021 to date (including through the COVID-19 period) for MDMA related harm. Broken down by age groups of those admitted and ethnicity.
  3. Please provide a monthly breakdown of patients admitted from 2016 to 2021 to date (Including through the COVID-19 period) for consuming substances disguised as MDMA e.g. Synthetic Cathinones.
  4. Please provide a monthly breakdown of the number of people who have died from MDMA related harm at Canterbury District Health Board from 2016 to 2021 to date (including through the COVID-19 period).
  5. Please provide a monthly breakdown of the cost for each person who was treated at Canterbury District Health Board from 2016 to 2021 to date (including through the COVID-19 period) for MDMA use.

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Hospital Advisory Committee (HAC) Meeting Agenda – 1 April 2021

The Hospital Advisory Committee (HAC) meets approximately every 3 months.

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More informationDownload pdf (5MB)

Disability Steering Group (DSG) Meeting Minutes – 26 March 2021

The main points discussed at Disability Steering Group (DSG) meetings recorded as key messages in meeting minutes.

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More informationDownload pdf (200KB)

Canterbury DHB Board – Meeting Agenda – 18 March 2021

The Canterbury DHB Board meet approximately every month. Board agenda papers are usually published two days before a board meeting.

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More informationDownload pdf (7MB)

Diagnostic imaging services and funding

  • Diagnostic imaging modalities of Cardio Ultrasound, MRI, X-ray CT, PET and SPECT.
  • Number of units (instruments) of each modality.
  • What entity (government or private) funded each unit.
  • What entity operates each unit.
  • Number of patients processed by each unit per annum.

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More informationDownload pdf (300KB)

Emergency Department Attendances – May to July 2019 and 2020

  • Can you provide the number of attendances to the emergency department over May, June and July last year -- and the same data for the year before?
  • Can you provide the number of ED attendances related to alcohol during May, June and July last year -- and the same data for the year before?

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More informationDownload pdf (400KB)

Diabetic Retinal Screening

Percentage coverage for diabetic retinal screening (i.e. the proportion of people with diabetes who have had a retinal screen within the last two years, or other reporting period)?

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Cost of inpatient forensic ward

What is the total cost for the Inpatient Residential care and treatment provided for patient detained indefinitely, being found 'Not Guilty By Reason of Insanity'.

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More informationDownload pdf (400KB)

Quarantine of Russian Fishermen

All correspondence in 2020 with officials from Managed Isolation and Quarantine; the Ministry of Business, Innovation and Employment; The Ministry of Health, or any other Government ministry regarding the planning and coordination for the stay of 235 foreign fishermen who were granted a border exemption and arrived at the Sudima Hotel MIQ facility on October 16, 2020. My request also covers any correspondence the CDHB had with Sealord, Independent Fisheries and Maruha Nichiro on the the planning and coordination for the MIQ stay of 235 foreign fishermen.

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Breast reduction surgery

For each of the last four years:

  • How many applications have been made to the CDHB for breast reduction surgery?
  • Of those, how many applications are accepted for first-round referrals?
  • How many surgeries have been undertaken in each of those years?
  • The average wait time for each patient between first application for breast reduction surgery and completion of surgery?
  • The average number of applications a patient is required to undertake before their case progresses past first round referrals?
  • How many patients are currently waitlisted for breast reduction surgery?
  • The average cost to the CDHB for a typical double breast reduction surgery?

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More informationDownload pdf (300KB)

Diabetes services

For 2020, re Diabetes Services:

  • The number of screens for diabetic retinopathy purchased, the number of screens delivered, and the DNA rate.
  • How many diabetic retinopathy screening episodes were delivered during lockdown, and how long any disruption lasted (i.e. when did screening return to ‘normal’).
  • On January 1 2021, how many new referrals were on the wait list for their first screening visit, the average time spent on this wait list, and the longest individual time spent waiting.
  • On January 1 2021, how many existing patients were overdue for their follow up screening appointment, the average overdue time, and the longest individual time overdue.

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Cost of did not attend (DNA) appointments

Re OIA response CDHB 10524

  • Is the cost of DNAs calculated across services, and is this reported to the Board? I presume that the DNA Rate as a percentage is the rate of patients in that service that DNA e.g. S75 Vascular Surgery DNA Volume = 274, but DNA Rate = 7.3%.
  • Please confirm if my understanding is correct. If I am, the figures are indeed interesting - e.g. nearly 2,000 DNA's for ENT at a rate of 8.4%. I would have thought that if you had an ENT issue that you would want that addressed.

 

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Passive Fire defects in Waipapa building at Christchurch Hospital

  • Correspondence re passive fire defects relating to ChCh hospital Waipapa / Hagley over the past 12 months

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Corporate office staff salaries and consultants employed by CDHB

Corporate Office - salaries, consultants employed in past year, amount spent on IT projects.

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Annual Plan 2020/2021 and Annual Report 2019/2020

  • With reference to OIA CDHB 10459 and CDHB 10397: When will the CDHB’s Annual Plan 2020/2021 be made available on the CDHB website?
  • What is the current status of the Annual Plan 2020/2021?
  • What is the current status of the CDHB’s Annual Report, including audited financial statements, for the year ended 30 June 2020 and when will this also be made available on the CDHB website?

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Correspondence regarding the business case and redevelopment of Christchurch Hospital Campus

Any correspondence in the last six months between the executive management team and senior clinical staff/leaders about the refurbishment of Parkside hospital wards and the business case for Tower three and/or tower four AND any correspondence between Sir John Hansen and MoH staff in the last six months about the refurbishment of Parkside hospital wards and the business case for Tower three and/or tower four

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Information about Eating Disorder Services

  • The pathway to access specialised eating disorder care within the DHB.
  • Broken down by age and sex, the current number of people awaiting treatment for eating disorders via that pathway - i.e. through the DHB mental health team, or specialist treatment facility.
  • The number of people admitted to hospital with an eating disorder or a suspected eating disorder, broken down by name of facility, age and sex, between January 1, 2010 and December 31 2020.
  • The number of people who have accessed specialised eating disorder services between January 1 2020 and December 31 2020, by inpatient or outpatient status, sex and age.
  • If not available within the DHB catchment area, where can patients access publicly funded, specialised eating disorder care?
  • If eating disorder treatment services are contracted out and / or delivered by primary health care providers, please provide the name of the organisation delivering the service.

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Maternity Counselling

Funding if any provided to PIPS (Pregnancy Infancy Parenting Support). Criteria for allowing members of pregnancy support groups to provide counselling or advice to DHB patients.

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More informationDownload pdf (400KB)

COVID-19 Tests January 2020 to January 2021

  • How many COVID-19 tests, taken in the CDHB region between 22 January 2020 and today's date 28 January 2021, have been spoiled or damaged?
  • Resulting in those samples not being able to be tested./How were the tests spoiled or damaged?
  • When and where the samples were taken and transported to?
  • What repercussions were there for those involved in the testing process, including the patients affected?
  • How many patients, whose tests were spoiled or damaged, subsequently tested positive for COVID-19?
  • Any and all copies of video and photographs of spoiled or damaged COVID-19 tests.

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Number of abortions and counselling sessions in 2020

  • Number of abortions for 2020, number of pre and post abortion counselling sessions.

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Mental Health Services

For the last six years:

  • What mental health services does your DHB provide?
    • Please provide details of inpatient facilities and number of beds per facility, and whether facilities are currently used at capacity.
    • Please provide details of outpatient services and services contracted to community providers.
  • What addiction services does your DHB provide?
    • Please provide details of inpatient facilities and number of beds per facility and whether facilities are currently used at capacity.
    • Please provide details of outpatient services and services contracted to community providers.
  • How many people do you treat on average every year in your mental health services?
    • Please provide a breakdown by inpatient and outpatient services.
  • How many people do you treat on average every year in your addiction services?
    • Please provide a breakdown by inpatient and outpatient services.
  • How many people are currently waiting for mental health treatment after they have been through an initial triage process?
    • What is the average wait time to access services?
    • What is the longest time someone can wait?
    • Please provide breakdown by inpatient/outpatient services.
  • How many people are currently waiting for addiction treatment after they have been through an initial triage process?
    • What is the average wait time to access services?
    • What is the longest time someone can wait?
    • Please provide breakdown by inpatient/outpatient services.
  • What is the process while patients wait to access addiction and/or mental health treatment?
  • How many patients died after they were triaged but before receiving addiction or mental health treatment in the last six years?
    • Are you able to provide the cause of death for each person who died?

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More informationDownload pdf (300KB)

Mental Health Ombudsman Reports

  • Mental Health Unit data: name, location and number of beds for each mental health and intellectual disability unit (this includes forensic units)
  • All reports carried out by the Ombudsman in the past five years on any one of these units.
  • For each unit, please provide:
    • the occupancy data for the 12 months ending November 30
    • strategies your DHB employs to house and care for people in mental health and intellectual disability units if there are too few beds
    • most recent engineering/building report for each of your mental health and intellectual disability units again, this includes forensic units
    • self-assessment data collected by your DHB and submitted to the Ministry of Health for each of your mental health and intellectual disability units

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More informationDownload pdf (6MB)

CPH & DSAC Meeting – 4 March 2021

The Community & Public Health and Disability Support Advisory Committee (CPH & DSAC) meeting minutes and agenda.

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More informationDownload pdf (16MB)

Outpatients who did not attend an appointment 2016-2021

For the past five financial years, from 30 June 2020 back to 30 June 2016.

  • What information does the CDHB hold regarding patients who do not arrive for their appointments at the Outpatients Clinic?
  • Are you able to provide details of the number of patients across the different services provided at the Clinic?
  • Is this information costed at all?

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More informationDownload pdf (1MB)

Presentations to the Emergency Department (ED) November 2020 – January 2021

Please provide daily presentations to ED from November 1 2020 - 13 January 2021- broken down by:

  • severity of presentation
  • length of time waiting to be seen
  • urgency of cases
  • types of presentations
  • proportion of mental health cases

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More informationDownload pdf (1.5MB)

Incidents of equipment not being properly sterilised

  • A detailed breakdown of any and all incidents relating to equipment not being properly sterilised by Canterbury District Health Board and West Coast District Health Board from March 2020.
  • Please clarify if the lack of sterilisation was picked up before or after patient exposure.

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Aged Residential Care

  • Does DHB have goals, targets, or objectives for current or future admissions to ARC? Targets could be expressed in terms of absolute numbers, annual percentage changes or changes in age-specific ARC utilisation rates. If yes, please supply docs or links to webpages and docs.
  • Has DHB analysed cost of providing home support to older people with high or complex needs compared to cost of funding them in ARC? If yes, please provide copy of report or details of the report.

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More informationDownload pdf (300KB)

Data sharing at Canterbury DHB and Public Health Organisations (PHOs)

Data sharing at DHBs and PHOs / privacy officer / patient consent for data sharing / what we share, who we share it with.

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Recruitment of chief executive and management team

Communications regarding the recruitment of new CEO and six other vacant executive management positions.

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Canterbury DHB Annual Report 2019/20

The Canterbury DHB Annual Report 2019/2020 allows us to report on the progress we have made over the year towards achieving the key objectives set out in our Statement of Intent.

More informationDownload pdf (2.5MB)

Canterbury DHB Board – Meeting Agenda – 18 February 2021

The Canterbury DHB Board meet approximately every month. Board agenda papers are usually published two days before a board meeting.

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More informationDownload pdf (3MB)

Primary birthing unit and endoscopy site

Correspondence between Norma Campbell and CoM, EMT & Sir John Hansen on primary birthing unit & endoscopy site since June 2019.

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Body parts returned to patients

The total number of body part items returned to patients by the DHB during the calendar years of 2020, 2019, and 2018, broken down by the specific type of body part (including but not limited to, body tissue, bones, organs, placentas/products of conception) returned each year.

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Interpreting services

New Zealand Sign Language (NZSL) interpreter contracts.

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Art owned by Canterbury DHB

Artworks owned and held by Canterbury DHB, including value, location, any damage, auditing, and artwork details.

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More informationDownload pdf (32MB)

Number and cost of ACC claims for Specialist Mental Health Services staff

Number and cost of ACC claims for Specialist Mental Health Services (SMHS) staff as result of physical assault, and staff leave taken.

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More informationDownload pdf (400KB)

RMOs Cross Cover

Resident Medical Officers (RMOs) cross cover instances, instances of additional duties paid, not taken up, and paid at higher rate.

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More informationDownload pdf (400KB)

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Page last updated: 23 November 2022

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