ORANGE

Hospital visiting guidelines updated 20 July 2022: Hospital visitors must wear a surgical/medical paper mask. Fabric face coverings are no longer acceptable. See our COVID-19 pages for detailed information about hospital visiting guidelines, COVID-19 tests and care in the community advice. See www.vaccinatecanterburywestcoast.nz for information about vaccinations.

We are at ORANGE according to the NZ COVID-19 Protection Framework

Last updated:
20 July 2022

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Wednesday 20 July 2022

With the recent resurgence in cases in Canterbury, largely due to the Omicron BA.5 subvariant we are seeing an increase in demand right across the health system. Presentations to our Christchurch ED and Ashburton’s AAU are higher than ever and admission rates are high, which means we have a shortage of resourced beds.

Recently, we have seen too many unwell people coming to visit someone in hospital and too many that cannot or will not wear a medical mask. This increases the risk to vulnerable people in hospital. For these reasons we need to everything we can to minimise these risks.

We have therefore tightened visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • One visitor per patient in the hospital at any given time, except where stated otherwise in the ‘exceptions’ section below.
  • No visitors under 16 to any part of our facilities.
  • No visitors to COVID +ve patients other than in exceptional circumstances.
  • No eating or drinking at the bedside or anywhere other than cafes or areas designated for eating/drinking, as taking your mask off puts patients at risk.
  • Visitors or support people must not visit our facilities if they are unwell with cold or flu-like symptoms (even if they have tested negative) or have had a recent tummy bug.
  • Do not visit if you are COVID +ve or a household contact of someone who has tested positive
  • Surgical/medical masks must be worn at all times at all sites and will be provided if people don’t have them. Mask exemptions do not apply in our facilities – people who cannot tolerate a mask cannot visit at this time.
  • Hand sanitiser stations are visible and must be used.

By sticking to the rules above, you help keep our patients, staff, other visitors and yourself safe. We thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Exceptions to the ‘one visitor’ policy

  • Exceptions can apply in some circumstances where trusted whānau members provide assistance, reassurance and other support for therapeutic care or on compassionate grounds – please talk to the ward’s Charge Nurse to discuss this before you come to hospital to visit. For whānau with an essential support role as a Partner in Care – again, please check with the ward’s Charge Nurse before you come to hospital to visit.
  • People attending Christchurch ED or Ashburton AAU can have one support person with them.
  • Women in labour and in the birthing suite can have two named support people + their community LMC/midwife if they have one – for the duration of the birth only. All other women on the Maternity Ward are allowed one support person for the duration of their stay in our facilities at Christchurch Women’s Hospital and other maternity units. Only one support person can be with each woman in the maternity ward, and one support person for maternity clinic appointments. No under 16s are allowed to visit or attend appointments.
  • Parents/caregivers can be with their baby in NICU.
  • Parents/caregivers are able to be with their child in hospital (Except Children’s Haematology and Oncology Day patients where only one parent or caregiver is permitted).
  • People requiring support when attending an appointment can have one support person. Please let the relevant service know if you need this so they are able to accommodate your request.

Visiting patients with COVID-19

  • To avoid them becoming infected with COVID-19 and passing it one, visitors to COVID-19 positive patients will not be allowed except in extenuating circumstances – by prior agreement with the Charge Nurse Manager only, and wearing an N95 mask.
  • Other methods of communication will be facilitated e.g. phone, facetime, zoom etc.

You must NOT visit the hospital if you

  • are a household contact of a COVID-19 positive case
  • are COVID-19 positive
  • Have a cold or flu/COVID-19-like symptoms (even if you are testing negative for COVID-19)

Exceptions for people with disabilities

An exception will be made for people with disabilities who are in hospital or have to attend an outpatient appointment – where they need a support person to access health services. For example, a sign language interpreter, support person for someone with a learning disability, or someone to assist with mobility. The support person is in addition to the one permitted visitor.

Everyone visiting our facilities must wear a mask, no exceptions

While we appreciate that some people have legitimate reasons for being exempt from wearing a mask and may even have an official card to confirm this, people who cannot or will not wear a mask cannot visit someone in hospital or attend hospital, other than to access healthcare treatment*. This is another measure to minimise the risk to vulnerable patients.

*healthcare treatment includes: Emergency Department care, outpatient appointments, surgery or a procedure. 

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Document Library

Our latest key plans and reports are listed at the top of this page, other recent documents are listed by date under these documents. 

Use the search menu (left) to apply a filter and list documents. Each document has a document type, a summary, and topics and tags associated with it. Some popular document types are listed below:
All Meeting Minutes and Agenda
OIA Responses

1253 documents.

COVID-19 information updates

Who is given information on the daily COVID cases in each DHB region in advance of any Ministry of Health or government statement, or briefing? Which stakeholders and/or partner organisations are given information? The nature of the information; what information about the COVID cases are people given?

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Drug and Alcohol Residential Services

RE Alcohol and Drug residential services: Live in treatment services: number, name, location, number closed between 2015 and 2021. Wait list for these facilities, average wait time, Alcohol and detox beds - located and how many? Average wait time for drug and alcohol detox bed. Average number of people on wait list for drug and alcohol detox bed between 2015 and 2021.

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Fetal Deaths and Neonatal Deaths

Medical Certificate of Causes of Fetal and Neonatal Death' forms that have been filled out, per month, since June 2020 to date in your District Health Board area. (Ministry of Health web page reference:
https://bit.ly/3mGoO1q )

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Child heart surgery and subsequent pregnancy/births

How many individuals in New Zealand had full open-heart surgery as a child (<16) and subsequently went on to become pregnant and give birth.  

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Tree removal from Burwood Hospital Campus

Information about the cost of removing trees from Burwood Hospital Campus grounds.

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Gallbladder treatment wait times

After referral from a GP and acceptance for an appointment, what is the current wait time for a first specialist appointment for patients with gallbladder issues? After the first specialist appointment is completed and surgery approved for gallbladder removal, what is the current wait time for the surgery to be completed? What steps is the CDHB undertaking to ensure that patients are seen (first specialist appointment) within four months of referral?

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Number of pharmacy staff (November 2021)

Pharmacists: headcount/FTE, Pharmacy Technicians headcount/FTE, Pharmacy Assistants headcount/FTE, resignations and pending resignations since 4/11/2020 broken down into pharmacists, pharmacy technicians and pharmacy assistants.

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COVID-19 vaccination status and access to healthcare

Policy regarding declining treatment or not being seen in relation to vaccination status.

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Road access to Hillmorton Hospital

Questions regarding road access once the new Hillmorton Hospital building is completed.

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Canterbury DHB Board – Meeting Agenda – 16 December 2021

The Canterbury DHB Board meet approximately every month. Board agenda papers are usually published two days before a board meeting.

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Emergency Department presentations 2020/2021

  • How many people admitted to emergency department since 1st March until now.
  • As well compared from 1st March 2020 until 31st December 2020.
  • Also breakdown information on reasons for admitting to emergency department.

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Disability Steering Group (DSG) Meeting Minutes – 26 November 2021

The main points discussed at Disability Steering Group (DSG) meetings recorded as key messages in meeting minutes.

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PET-CT referral suppliers

PET CT referral suppliers:

  1. Which PET CT suppliers do you use for your PET CT referrals?
  2. How are the tenders for these referrals accessed and when are they put out to tender?
  3. Are any of your PET CT referrals currently under contract with your suppliers and if so when are the contracts up for renewal?
  4. Are there any extra costs to the DHB for providing PET CT scans to patients, e.g. travel costs, accommodation?

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More informationDownload pdf (300KB)

Tier 1, 2, 3 Contractor pay rates

Over the last 5 years what are the names of contractors, who have worked for longer than one year, in a DHBs tier 1,2 or 3 management position, and what was the daily or weekly or year rate paid to each of these contractors?

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Community-based isolation quarantine plan

Copy of the community-based isolation and quarantine plan to respond to potential outbreaks of Covid-19

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Endometriosis

Endometriosis / Back pain / Orthopaedic wait times

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Intensive Care Unit

  1. How many intensive care unit (ICU) beds are available at Canterbury DHB that meet the staffing requirements outlined in the College of Intensive Care Medicine (CICM) minimum standards for Level I, II, III and Paediatric ICUs? See: https://www.cicm.org.au/CICM_Media/CICMSite/Files/Professional/IC-1-Minimum-Standards-for-Intensive-Care-Units.pdf
  2. What is the DHB’s current Clinical Priority Assessment Criteria (CPAC) threshold for each speciality?
  3. What were the CPAC thresholds over the previous 5 years and how many patients were declined treatment (FSA or surgery) due to capacity of the service to deliver?

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Male and Female Genitalia Anomalies

Hypospadias / urethral fistula, anomalies of male genitalia, reducing or adjusting clitoral size or appearance, Vaginal construction or reconstruction procedures, gonadectomies, protocols re gonadectomies, support and information for young people and families.

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Early Childhood Education Centre (ECEC) Newsletter Public Health Nursing Service Spring/Summer 2021-22

Public health nurses are Registered Nurses who work with children/tamariki (and their families/whanau) around identified health concerns. Public health nurses have access to health resources, information and provide a free, mobile and confidential service.

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Canterbury DHB Board – Meeting Agenda – 18 November 2021

The Canterbury DHB Board meet approximately every month. Board agenda papers are usually published two days before a board meeting.

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More informationDownload pdf (4MB)

Cardiac hospital admissions 2015 to 2021

This is a request for cardiac ward admission numbers to Canterbury hospitals for research purposes.

  • Could you please provide numbers of patients admitted to all cardiac wards under your jurisdiction, by month and hospital, from September 2015 to September 2021?

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Covid-19 hospital triage protocols

  • The Triaged Protocol used for Covid-19 cases in Hospitals under your district used for assessing patient case severity.
  • For each level of severity, provide the treatment protocol given including medicines and dosage prescribed.
  • What Antivirals, Immune-Modulators, Anti-inflammatory, Anti-coagulant, and Convalescent plasma's are used along with there Indications.

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COVID lockdowns effect on health services

Elective procedures, imaging (MRI, CT scans) and mental health appointments delayed under lockdown levels 3 and 4.

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COVID-19 vaccination clinics

  • How many vaccinations have been provided to date in total at the top 10 largest vaccination clinics in Canterbury?
  • Of those and for each clinic, how many vaccine doses were provided to each ethnic group? (the national Covid vaccination priority group)
  • Can you please provide the same data for the Ngā Hau e Whā marae and Maui vaccination clinics?

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Mental Health services post discharge

Mental Health:

  • Q10, How long does a vulnerable person remain in the system post discharge so they can access support quickly.
  • Q19, What risk/benefit model is

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Information about General Practices in Canterbury

  • A list of all registered GP Practices registered with your, including their practice name and physical address.
  • A total number of GPs working Full Time and Part Time with each of the above practices.
  • A total figure of current enrolled GP patients for each of the above practices.

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Impact of Covid-19 lockdowns on cervical cancer treatment

The impact of Covid-19 lockdowns and restrictions on cervical cancer screenings and treatments.

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Mask mandates for employees

Policies on Mask Mandates for Employees and contractors.

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Population based funding 2019-2020

The Canterbury DHB Annual Report 2019/2020, at page 48, disclosed Ministry of Health population-based funding for the year ended 30 June 2020 of $1,565,331,000 (2019: $1,463,233,000).

    1. With respect to the 2020 funding, which I presume is paid in advance to the CDHB, with accounting adjustments to match the revenue to the financial year, can you please advise the amounts received and when they were received in relation to the FY2020 year, and the accounting adjustments which resulted in the reported figure of $1,565,331,000.
    2. In relation to the FY2020 funding, and each tranche which I presume is paid on a regular basis to the CDHB, what information does the MOH provide to the CDHB regarding how those funds were calculated in accordance with the population-based funding formula?
    3. Alternatively, it may be the CDHB does not receive any advice about the PBFF at all and instead just receives tranches of funds as the year progresses. Am I right in that assumption?
    4. May I also ask if you have been advised of any reviews of the PBFF subsequent to the 2015 Technical Report?

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Stroke information

  • Stroke information / thrombolysis treatment / Referrals to Stroke Foundation, Stroke Central?
  • How many received rehabilitation?
  • Number of secondary strokes?

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Managed isolation and quarantine (MIQ) spending May 2020 to May 2021

Re CDHB 10636:

  • How much has CDHB spent on healthcare matters in MIQ facilities. $15,809,936 for year May 2020 to May 2021.
  • Can you provide me with a breakdown of these costs?
  • What was this money spent on? i.e. outside health professionals contracted in etc.

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Orthopaedics CPAC scoring system

Please provide the full breakdown of the CPAC scoring system (100 points) for orthopaedics.

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COVID-19 vaccine error in Wigram

In relation to a vaccine error incident that occurred in Wigram on 14 July 2021.

  • All communications between you or your staff and the Ministry of Health regarding the incident. I would expect this to include all reports, briefings or aide memoire as well as emails, text messages, WhatsApp messages etc.
  • All communications between you or your staff and any Minister and or their offices regarding the incident. This should include the Prime Minister and her office.
  • A copy of all communications between you or your staff and any member of the media regarding the incident up to and including today’s date (25 August 2021). I am particularly interested in any information which discusses alerting those people vaccinated that there has been a vaccine error and steps taken to identify those affected (should individuals have been affected). I do not wish to receive any information which identifies any individual recipient of the vaccine.

 

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CPH & DSAC Meeting – 4 November 2021

The Community & Public Health and Disability Support Advisory Committee (CPH & DSAC) meeting minutes and agenda.

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More informationDownload pdf (12MB)

ICU occupancy, ventilators and ability to scale up

The latest information in regards to ICU beds, occupancy rates, and the ability to scale up

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More informationDownload pdf (36MB)

Intensive Care Unit (ICU) nursing training

A breakdown by DHB showing how many nurses had completed the online ICU training module for nurses by August 17, and also now (most up to date figures available).

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More informationDownload pdf (300KB)

The Princess Margaret Hospital

I wish to know who is the person in charge of seeing that PMH is reopened.

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More informationDownload pdf (300KB)

Aged care facilities

Aged care facilities, total number funded, number of residents in facilities, number of facilities that have closed, Reason for closure.

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More informationDownload pdf (200KB)

Showing 161-200 of 1253 results, page 5 of 32.

Page last updated: 15 July 2022

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