VISITING HOSPITAL

Hospital visitors must wear a medical paper face mask. Fabric face coverings are not acceptable. Expand this message for more detailed information about hospital visiting guidelines.

Last updated:
16 September 2022

 

Mask exemptions accepted for people seeking treatment
Any member of the public with a mask exemption is welcome in all our facilities when attending to receive health care and *treatment. Please show your mask exemption card and appointment letter to staff at the entrance.

*Treatment includes: coming into the Emergency Department, outpatient appointments,  surgery or a procedure.

For visitors to all facilities effective from Friday 16 September 2022

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe:

  • Visitors or support people must not visit our facilities if they are unwell. Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks must be worn at all sites. Masks will be provided if you don’t have one.
  • For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e. community appointments, home-visits, transporting people). Discretion may be applied in cases where masks impair your ability to communicate effectively.
  • Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.
  • Hand sanitiser is available and must be used.

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.
  • Other methods of communication will be facilitated e.g. phone, Facetime, Zoom, WhatApp etc where visits aren’t possible.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours with the exception of Christchurch Women’s Hospital.

All visitors must wear a medical mask.

Parents/caregivers are able to be with their child in hospital and visitors other than a parent or caregiver are now allowed, except for the Children’s Haematology and Oncology Day stay where just one parent/caregiver is able to attend their appointment with their child. Exceptions by special arrangement only.

Patients and visitors should also read the additional more detailed visiting guidelines for each specific hospital.

More COVID-19 information

Document Library

Our latest key plans and reports are listed at the top of the document library homepage, other recent documents are listed by date under these documents. 

Use the Search menu (left) to apply a filter and list documents. Each document has a document type, a summary, and topics and tags associated with it. 

1281 documents.

Community-based isolation quarantine plan

Copy of the community-based isolation and quarantine plan to respond to potential outbreaks of Covid-19

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More informationDownload pdf (200KB)

Endometriosis

Endometriosis / Back pain / Orthopaedic wait times

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More informationDownload pdf (2MB)

Intensive Care Unit

  1. How many intensive care unit (ICU) beds are available at Canterbury DHB that meet the staffing requirements outlined in the College of Intensive Care Medicine (CICM) minimum standards for Level I, II, III and Paediatric ICUs? See: https://www.cicm.org.au/CICM_Media/CICMSite/Files/Professional/IC-1-Minimum-Standards-for-Intensive-Care-Units.pdf
  2. What is the DHB’s current Clinical Priority Assessment Criteria (CPAC) threshold for each speciality?
  3. What were the CPAC thresholds over the previous 5 years and how many patients were declined treatment (FSA or surgery) due to capacity of the service to deliver?

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Male and Female Genitalia Anomalies

Hypospadias / urethral fistula, anomalies of male genitalia, reducing or adjusting clitoral size or appearance, Vaginal construction or reconstruction procedures, gonadectomies, protocols re gonadectomies, support and information for young people and families.

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Early Childhood Education Centre (ECEC) Newsletter Public Health Nursing Service Spring/Summer 2021-22

Public health nurses are Registered Nurses who work with children/tamariki (and their families/whanau) around identified health concerns. Public health nurses have access to health resources, information and provide a free, mobile and confidential service.

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Canterbury DHB Annual Plan 2021/2022

The Canterbury District Health Board Annual Plan outlines the key activities planned for the Canterbury health system over the coming financial year (1 July 2021 to 30 June 2022).

More informationDownload pdf (3MB)

Canterbury DHB Board – Meeting Agenda – 18 November 2021

The Canterbury DHB Board meet approximately every month. Board agenda papers are usually published two days before a board meeting.

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More informationDownload pdf (4MB)

Cardiac hospital admissions 2015 to 2021

This is a request for cardiac ward admission numbers to Canterbury hospitals for research purposes.

  • Could you please provide numbers of patients admitted to all cardiac wards under your jurisdiction, by month and hospital, from September 2015 to September 2021?

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Covid-19 hospital triage protocols

  • The Triaged Protocol used for Covid-19 cases in Hospitals under your district used for assessing patient case severity.
  • For each level of severity, provide the treatment protocol given including medicines and dosage prescribed.
  • What Antivirals, Immune-Modulators, Anti-inflammatory, Anti-coagulant, and Convalescent plasma's are used along with there Indications.

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COVID lockdowns effect on health services

Elective procedures, imaging (MRI, CT scans) and mental health appointments delayed under lockdown levels 3 and 4.

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COVID-19 vaccination clinics

  • How many vaccinations have been provided to date in total at the top 10 largest vaccination clinics in Canterbury?
  • Of those and for each clinic, how many vaccine doses were provided to each ethnic group? (the national Covid vaccination priority group)
  • Can you please provide the same data for the Ngā Hau e Whā marae and Maui vaccination clinics?

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Mental Health services post discharge

Mental Health:

  • Q10, How long does a vulnerable person remain in the system post discharge so they can access support quickly.
  • Q19, What risk/benefit model is

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Information about General Practices in Canterbury

  • A list of all registered GP Practices registered with your, including their practice name and physical address.
  • A total number of GPs working Full Time and Part Time with each of the above practices.
  • A total figure of current enrolled GP patients for each of the above practices.

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Impact of Covid-19 lockdowns on cervical cancer treatment

The impact of Covid-19 lockdowns and restrictions on cervical cancer screenings and treatments.

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Mask mandates for employees

Policies on Mask Mandates for Employees and contractors.

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Population based funding 2019-2020

The Canterbury DHB Annual Report 2019/2020, at page 48, disclosed Ministry of Health population-based funding for the year ended 30 June 2020 of $1,565,331,000 (2019: $1,463,233,000).

    1. With respect to the 2020 funding, which I presume is paid in advance to the CDHB, with accounting adjustments to match the revenue to the financial year, can you please advise the amounts received and when they were received in relation to the FY2020 year, and the accounting adjustments which resulted in the reported figure of $1,565,331,000.
    2. In relation to the FY2020 funding, and each tranche which I presume is paid on a regular basis to the CDHB, what information does the MOH provide to the CDHB regarding how those funds were calculated in accordance with the population-based funding formula?
    3. Alternatively, it may be the CDHB does not receive any advice about the PBFF at all and instead just receives tranches of funds as the year progresses. Am I right in that assumption?
    4. May I also ask if you have been advised of any reviews of the PBFF subsequent to the 2015 Technical Report?

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Stroke information

  • Stroke information / thrombolysis treatment / Referrals to Stroke Foundation, Stroke Central?
  • How many received rehabilitation?
  • Number of secondary strokes?

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More informationDownload pdf (300KB)

Managed isolation and quarantine (MIQ) spending May 2020 to May 2021

Re CDHB 10636:

  • How much has CDHB spent on healthcare matters in MIQ facilities. $15,809,936 for year May 2020 to May 2021.
  • Can you provide me with a breakdown of these costs?
  • What was this money spent on? i.e. outside health professionals contracted in etc.

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Orthopaedics CPAC scoring system

Please provide the full breakdown of the CPAC scoring system (100 points) for orthopaedics.

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COVID-19 vaccine error in Wigram

In relation to a vaccine error incident that occurred in Wigram on 14 July 2021.

  • All communications between you or your staff and the Ministry of Health regarding the incident. I would expect this to include all reports, briefings or aide memoire as well as emails, text messages, WhatsApp messages etc.
  • All communications between you or your staff and any Minister and or their offices regarding the incident. This should include the Prime Minister and her office.
  • A copy of all communications between you or your staff and any member of the media regarding the incident up to and including today’s date (25 August 2021). I am particularly interested in any information which discusses alerting those people vaccinated that there has been a vaccine error and steps taken to identify those affected (should individuals have been affected). I do not wish to receive any information which identifies any individual recipient of the vaccine.

 

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CPH & DSAC Meeting – 4 November 2021

The Community & Public Health and Disability Support Advisory Committee (CPH & DSAC) meeting minutes and agenda.

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ICU occupancy, ventilators and ability to scale up

The latest information in regards to ICU beds, occupancy rates, and the ability to scale up

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More informationDownload pdf (36MB)

Intensive Care Unit (ICU) nursing training

A breakdown by DHB showing how many nurses had completed the online ICU training module for nurses by August 17, and also now (most up to date figures available).

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The Princess Margaret Hospital

I wish to know who is the person in charge of seeing that PMH is reopened.

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Aged care facilities

Aged care facilities, total number funded, number of residents in facilities, number of facilities that have closed, Reason for closure.

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Medication management

RE performance ratings in your 2020 annual report: In the section of 'Pharmacy and Referred Services'. "People on multiple medications receiving medication management support".

My enquiry is how the stats are calculated and if you could provide further information regarding medication management support.

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Air ambulance

Registered flight nurses, inter-hospital transfers by air, cost of inter-hospital transfers by air, number of flights etc, cost sharing for inter-hospital transfers by air. 

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Immunisations for Maori and Pacific children, information about vaccine hesitancy

Immunisations for Maori and Pacific children / vaccine hesitancy including in relation to the Covid vaccine.

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Intensive Care Unit (ICU) Capacity from March 2020 to September 2021

  1. ICU / Intensive Care Unit / Capacity 1. Since March 2020 and by each month thereafter, the number of fully staffed/operational ICU beds available, ICU capacity, a breakdown of all ICU staff (such as numbers of ICU nurses) and any vacancies, and how many surgeries were rescheduled or postponed/cancelled.
  2. Since March 2020, copies of any reports, documents or briefings that include information about ICU capacity, including (but not limited to) in relation to Covid-19, such as contingency plans to scale up capacity.
  3. Since March 2020, copies of all correspondence with the Ministry of Health regarding critical care and ICU, in relation to Covid-19, such as confirmation of current capacity and plans to scale up capacity.

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Canterbury DHB Board – Meeting Agenda – 21 October 2021

The Canterbury DHB Board meet approximately every month. Board agenda papers are usually published two days before a board meeting.

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More informationDownload pdf (5MB)

Canterbury DHB Inpatient Experience Survey – March to June 2021

We know that patient experience is a good indicator of the quality of our health services. Better experience, stronger partnerships with consumers, patient and family-centred care have been linked to improved health, clinical, financial, service and care outcomes. Patient feedback is used by our  teams to monitor and improve the care we provide.

Understanding how people experience healthcare gives us valuable insight and an opportunity to celebrate our success, do more of what we are doing well and to find ways of how we can do better.

Every fortnight we invite patients who have spent at least one night in hospital or have attended an outpatient appointment to participate in our patient experience survey. An invitation to participate in the survey is delivered via email or a link in a text message.  Taking part is voluntary.

If you receive an electronic invite – please complete it! We really value your time to provide us with feedback. Be assured your responses are completely anonymous.

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More informationDownload pdf (600KB)

Canterbury DHB Outpatient Experience Survey – March to June 2021

We know that patient experience is a good indicator of the quality of our health services. Better experience, stronger partnerships with consumers, patient and family-centred care have been linked to improved health, clinical, financial, service and care outcomes. Patient feedback is used by our  teams to monitor and improve the care we provide.

Understanding how people experience healthcare gives us valuable insight and an opportunity to celebrate our success, do more of what we are doing well and to find ways of how we can do better.

Every fortnight we invite patients who have spent at least one night in hospital or have attended an outpatient appointment to participate in our patient experience survey. An invitation to participate in the survey is delivered via email or a link in a text message.  Taking part is voluntary.

If you receive an electronic invite – please complete it! We really value your time to provide us with feedback. Be assured your responses are completely anonymous.

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More informationDownload pdf (600KB)

Hospital Advisory Committee (HAC) Meeting Agenda – 7 October 2021

The Hospital Advisory Committee (HAC) meets approximately every 3 months.

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Information about OIA requests in 2021

OIA response times:

  1. From 1 January to 30 June 2021, how many OIA requests did your agency receive?
  2. From 1 January to 30 June 2021, what was the average OIA response time, in working days (including any extension time)?
  3. From 1 January to 30 June 2021, what was the longest OIA response time, in working days (including any extension time)?
  4. From 1 January to 30 June 2021, what percentage of OIAs required a time extension?
  5. From 1 January to 30 June 2021, what percentage of OIAs were refused?
  6. From 1 January to 30 June 2021, what percentage of OIAs were partially refused or redacted?

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Emergency Department Presentations during March and July 2021

Data from Christchurch Hospital A&E during the periods of A) Friday 9th July to Tuesday 13th July 2021 B) Friday 16th July to Tuesday 20th July 2021 C) Friday 23rd July to Tuesday 27th July 2021. D) Friday 19th March* to Tuesday 23rd March* 2021.

Please could I have a sex and age break down of causes for all admissions, and numbers thereof, under diagnostic headings, e.g.: blood clots,heart issues,breathing difficulties,RSV,anaphylactic shock,Accidents

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Fossil fuels and energy efficiency

  1. A list of all hospital, mental health wards, psychiatric care facilities, rest homes & healthcare facilities as well as administrative & miscellaneous buildings the Ministry of Health knows are using fossil fuels, with a breakdown of fossil fuel type, and region.

  2. An outline of any plans that the Ministry of Health or Energy Efficiency Conservation Authority have to transition these institutions off fossil fuels, and the names of these institutions and the transition plan.

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Charity Hospital

Follow up to CDHB 10639:

Part 1: In the post-earthquake environment in Canterbury, the Charity Hospital offered its services to the CDHB, an offer that was declined. Would you please provide copies of CDHB minutes or extracts from those minutes at which this offer/s was discussed both internally and with Charity Hospital representatives and the specific reason/s why the offer/s were declined?

Part 2 (a) Is it the policy of the CDHB to discourage staff from volunteering at the Charity Hospital, instead preferring that they undertake contract work at private fee-charging hospitals? If so, would you please provide me with copies of documents which contain that policy.

Part 2 (b) Is it instead the policy of the CDHB to encourage staff to volunteer at the Charity Hospital and if so on what conditions? Would you please provide me with copies of documents which contain this information?

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Inspections of aged care facilities carried out in relation to OPCAT

Any correspondence, both internal and external, since 2020 and regarding any inspections of aged care facilities carried out in relation to OPCAT, and any documentation or reports related to any such inspections.

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Page last updated: 23 November 2022

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